Cassano's Pizza & Subs
1294 Wapakoneta Ave, Sidney
(937) 492-3115
Recent Reviews
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Went to pick up my pizza after waiting 25 minutes. Some young wipper snipper boy took my order. Had to repeat my phone number 3 times and my order 2 times. They still did not get it. Went to pick it up and no pizza at all. They expected me to wait another 25 minutes. No sorry nothing. So DONE with them. This isn't the first time either.
One of the worst pizzas I ever tried-look at the mushrooms-pizza dry and appears old. Sausage? Where is it? Crust machine made.
Tried to pizza delivered for an important conference they literally said they were too busy WOW !! Do Not Recommend.
Salad amazing, pizza hot and yummy...
Excellent pizza. It always is.
My husband and I were passing by on the way back to Indiana. The food was amazing and loved the breads ticks. The pizza was the best pizza I have ever had!
Great experience great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza & Subs, Original Sub and Chips
Been eating here for years. No problems. Lately, however, they’ve been putting you on hold for indefinite period of time. Today I called 3 times was put on hold for 5 minutes, hung up, called back, immediately put on hold. If you’re too busy to take orders, that’s okay. Tell us. Don’t lie to us asking us to hold for 15 minutes when I could have ordered elsewhere and been halfway to pick it up in that time. Not good business practices and the holding on the phone needs to go. If it’s so busy the phone needs manned for 3 hours straight, then it needs manned. Don’t want to man the phone for 3 hours? Give the customers online ordering.
Atmosphere: 3
Food: 4
Service: 1
I love the food but anytime we call they either don’t answer or they are super rude about it. I was at a friends house and we ordered pizza. By the time i finished ordering they told me my total and hung up. Didn’t ask what I was paying with or where I wanted the food delivered to, so when i called back to tell them that I was paying with card and that I was not at my usual address they wouldn’t even pick up the phone so I had to drive home to pick up my order and bring it back to my friends place.
Atmosphere: 3
Food: 4
Service: 1
Love their food! The service was fantastic with an awesome waitress who anticipated eveything.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There phone is always busy .they can't be that busy.
Our pizza wasn't ready for pick up bc of an issue with the printer. They ended up giving me half off and had it out fast. So over all they made it right and the food was good.
Atmosphere: 4
Food: 5
Service: 4
The food is always amazing! I have not had a bad experience with the food yet. As for service, it is normally good but the last time I went my table had to ask for refills twice. They finally brought us a pitcher, but our meal was practically finished. The place is fairly small for how popular they are. The food is worth the wait for a table.
Atmosphere: 5
Food: 5
Service: 3
The waitress Avery definitely needs some training for customer service. In all my fifty years I have never had a waitress basically say oh well and roll her eyes at me. She also doesn't know the difference between the crust you offer because when someone orders the original crust it should have plenty of salt. She definitely has an attitude problem and should not be working with the customer. I won't be going back to dine in there which is sad because it's my favorite pizza in Sidney and reminds me of my childhood. She ruined it for me
Atmosphere: 4
Food: 1
Service: 1
The best pizza ???????????
9/28/24 still getting pizza regularly and still the best tasting,best service,best restaurant around ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe, blt, Large Double Sausage and Mushroom Pizza, Pizza with Pepperoni Sausage and Ham, Breadsticks, Garden Salad, Cheese Pizza, Half Pepperoni Half Cheese Pizza, Pizza & Subs, Chicken Wings, Pizza with Cornmeal, Italian, Chef Salad, Sausage, Thin Crust Deluxe Pizza, Grilled Chicken Salad, Personal Pepperoni Pizza, Original Sub and Chips, Cassano Original Sub with Chips, All Meat Pizza
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