Firehouse Subs Sidney Towne Center

Everything was great! Friendly staff/service, clean restaurant, great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder, Smoked Turkey Breast Combo

Staff is amazing

Kid-friendliness: The staff is amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef & Cheddar Brisket Combo

Didn’t start working on my takeout order until 20 minutes after the time it was supposed to be ready, and I had to ASK for it to be made.

Service: 1

The place to go clean dining area and good service and food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie, Engineer, Smokehouse Beef & Cheddar Brisket Combo

Food is amazing 👏, everytime I order it's made delicious. I've never had a bad sub made here and the customer service is very good. I'm always greeted when coming in to pick up my food.
Sub is made fresh and the bread tastes great compared to subway.

Atmosphere: 5

Food: 5

Service: 5

Very frustrated with the service! I ordered at 12:01pm. Many people arrived in after me received multiple subs and left. When I asked they stated “Sorry, we are working on it. The owner isn’t here right now”. I showed my receipt to show I ordered at 12:01pm it was now 12:18pm. An older lady stopped to tell me she was sorry she got her food before me because she knows she ordered take out way after me. Another gentleman stopped to tell me I have more patience than he would have. I asked again and was told “Sorry, we are trying to catch up” as more people after me walked out the door. I literally got in my car and pulled away at 12:32pm. When I arrived back at work and opened my sandwich I realized the quality was terrible for what I paid. It’s very disappointing. I am not sure if I will return especially at lunch. I am not sure what is happening with this location but it was very poor customer service for sure today!

Atmosphere: 1

Food: 1

Service: 1

Food is good every time I've been here. Staff are always nice.

Atmosphere: 5

Food: 5

Service: 5

This is my first time ordering from this location.

I purchased a Club Sub and while I certainly made modifications to it, the workers absolutely ruined the sub themselves. I just wanted the meats (Turkey, Ham, and BACON!) With Mayo and Provolone. I did add extra Mayo because I often find there's not enough.

Here's the problem - there was absolutely no bacon whatsoever, and the sub was smothered in so much Mayo that it took several napkins to remove the excess and made an absolute mess. It was more Mayo than sandwich. I like extra Mayo but this was ridiculous.

I hope that next time I order, the sub is made correctly so I can actually enjoy it.

Atmosphere: 5

Food: 3

Service: 3

The service is great! They're always friendly and ready to help. The food is made fresh and quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

Fast, friendly, very nice people working there. Always clean. Best sub I've had in awhile. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

OmGoodness,,Everytime I eat there its just, Outstanding in All Categories, Freshest produce in town,Fresh Bread,Service is an Awesome staff, !! Hats off to Jessica Martin ? And her Well-built Team !! Keep it Up ? ? ⭐

Atmosphere: 5

Food: 5

Service: 5

A good choice for a quick sandwich.

Atmosphere: 4

Food: 5

Service: 4

Love Firehouse subs!

Atmosphere: 5

Food: 5

Service: 5

Awesome alternative to Subway.Great tasting food.Nice country music.Friendly people.Interesting Firehouse atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Food was amazing and service was excellent if you want a sub that melts in your mouth and serves the palate well check put firehouse

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder