Want to be efficient and place an order ahead of time? Think again, no matter what drive through orders seem to be prioritized over everything else, period. Does not matter that you’ve been waiting half an hour in the curbside pickup, or standing in front of the counter waiting for food to be ready. You will wait 30-60minutes on “fast food” if you don’t go through the drive thru. Writing this review because this is the second time I’ve waited an exorbitantly long time on a stupid $5 combo meal
Atmosphere: 1
Food: 3
Service: 1
Fred Doseck
Sidney ohio mcdonalds really sucks where is the ketchup or mustard one pickle. This cheeseburger sucked . The owner and management should care how things are done at this location.
Atmosphere: 1
Food: 1
Service: 1
Ashley Ellis
I recommend not using the dining room. This restaurant prioritizes drive thru. Waited around 20 minutes for food. I got my food before a few people who had already been waiting for their food. Kids did not get the right toy. Ordered chocolate milk, at an up charge, got white milk. The dining room is dismal. Institutional feeling. Terrible experience.
Atmosphere: 1
Food: 2
Service: 1
Kathy Heckler
The food was a bit over cooked or sat for too long. The burger was over cooked and had too much ketchup on it. The cashiers seemed a bit lost and not friendly.
Atmosphere: 4
Food: 3
Service: 4
Bpman
This is one of the worst McDonald's in Ohio! Bad food! Bad Service! Bad Management! It doesn't just need a new manager it needs a new owner!
Atmosphere: 1
Food: 1
Service: 1
Jackie Hale
This is more to give a five star shoutout to a young man whose name I believe is Jenson. My family and I stopped on our way to the Airforce Museum in kind of a rush and the wait for our food was 25+ minutes. Once my husband brought our food back out to the car we were missing two sandwiches and had to go back in. There were multiple, extremely young employees standing around talking more than working and people in line and a drive thru line wrapped clear around the building. Jenson quickly jumped to correct our order and help as many people as quickly as he could and even had to tell his co-workers to get to work yet never lost his smile or his ability to give excellent customer service. Scott family, this young man is a future leader for your franchise if not already. Give him a raise and high five from the Mallow family!
Atmosphere: 1
Food: 5
Service: 3
Macey Arnold
I don’t typically write reviews and if I originally wrote this review, it would have been not so great. But thanks to the manager Jen at the Sidney location on Wednesday 7/30/25, she made my unpleasant experience have the best outcome possible.
Atmosphere: 5
Food: 5
Service: 5
Walter Dick
What is there a 15 damn minutes for a cup of damn coffee come on people we can do better than that
Atmosphere: 3
Food: 3
Service: 2
Elizabeth McNeal
Waited 25 minutes for 2 sandwiches and a fry. Asked manager for a cup of water and never got it. She didn’t even act like she cared.
The design of this location is strictly against good service or a decent atmosphere. I've never been a more depressing McDonald's.
Atmosphere: 1
Food: 4
Service: 1
Jefferson Graterol
The staff is very calm, they don't mind if you wait a long time, but the quality of the food is very good, recommended.
Parking: Sydney Ohio
Atmosphere: 5
Food: 5
Service: 2
Elizabeth Caal
Hours stated till 11 but drive thru lanes blocked and no one would answer the phone at 10:40pm
Service: 1
Steve Stefaniak
Who is the person/people that keep this location so clean and shiny? You have one of the cleanest establishments in the Sidney area. What a breath of fresh air when I walk in mostly every morning. Your food is also hot and delicious. Keep up the good work.
Matt Deardorff
This place was so much better , food quality and service wise, before the new store was built. It really seems they are now using the cheapest labor force known to mankind and it really shows. The quality is very sub par these days. I hope they can get this back on track soon
Want to be efficient and place an order ahead of time? Think again, no matter what drive through orders seem to be prioritized over everything else, period. Does not matter that you’ve been waiting half an hour in the curbside pickup, or standing in front of the counter waiting for food to be ready. You will wait 30-60minutes on “fast food” if you don’t go through the drive thru. Writing this review because this is the second time I’ve waited an exorbitantly long time on a stupid $5 combo meal
Atmosphere: 1
Food: 3
Service: 1
Sidney ohio mcdonalds really sucks where is the ketchup or mustard one pickle. This cheeseburger sucked . The owner and management should care how things are done at this location.
Atmosphere: 1
Food: 1
Service: 1
I recommend not using the dining room. This restaurant prioritizes drive thru. Waited around 20 minutes for food. I got my food before a few people who had already been waiting for their food. Kids did not get the right toy. Ordered chocolate milk, at an up charge, got white milk. The dining room is dismal. Institutional feeling. Terrible experience.
Atmosphere: 1
Food: 2
Service: 1
The food was a bit over cooked or sat for too long. The burger was over cooked and had too much ketchup on it. The cashiers seemed a bit lost and not friendly.
Atmosphere: 4
Food: 3
Service: 4
This is one of the worst McDonald's in Ohio! Bad food! Bad Service! Bad Management! It doesn't just need a new manager it needs a new owner!
Atmosphere: 1
Food: 1
Service: 1
This is more to give a five star shoutout to a young man whose name I believe is Jenson. My family and I stopped on our way to the Airforce Museum in kind of a rush and the wait for our food was 25+ minutes. Once my husband brought our food back out to the car we were missing two sandwiches and had to go back in. There were multiple, extremely young employees standing around talking more than working and people in line and a drive thru line wrapped clear around the building. Jenson quickly jumped to correct our order and help as many people as quickly as he could and even had to tell his co-workers to get to work yet never lost his smile or his ability to give excellent customer service. Scott family, this young man is a future leader for your franchise if not already. Give him a raise and high five from the Mallow family!
Atmosphere: 1
Food: 5
Service: 3
I don’t typically write reviews and if I originally wrote this review, it would have been not so great. But thanks to the manager Jen at the Sidney location on Wednesday 7/30/25, she made my unpleasant experience have the best outcome possible.
Atmosphere: 5
Food: 5
Service: 5
What is there a 15 damn minutes for a cup of damn coffee come on people we can do better than that
Atmosphere: 3
Food: 3
Service: 2
Waited 25 minutes for 2 sandwiches and a fry. Asked manager for a cup of water and never got it. She didn’t even act like she cared.
Atmosphere: 2
Food: 5
Service: 1
Awful customer service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The design of this location is strictly against good service or a decent atmosphere. I've never been a more depressing McDonald's.
Atmosphere: 1
Food: 4
Service: 1
The staff is very calm, they don't mind if you wait a long time, but the quality of the food is very good, recommended.
Parking: Sydney Ohio
Atmosphere: 5
Food: 5
Service: 2
Hours stated till 11 but drive thru lanes blocked and no one would answer the phone at 10:40pm
Service: 1
Who is the person/people that keep this location so clean and shiny? You have one of the cleanest establishments in the Sidney area. What a breath of fresh air when I walk in mostly every morning. Your food is also hot and delicious. Keep up the good work.
This place was so much better , food quality and service wise, before the new store was built. It really seems they are now using the cheapest labor force known to mankind and it really shows. The quality is very sub par these days. I hope they can get this back on track soon
Atmosphere: 1
Food: 1
Service: 2
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