Tenderloin and onion rings were burnt couldn't even eat
Food: 2
Karen Lee
tasty sandwich
Atmosphere: 5
Food: 5
Service: 5
Rachael
Tried out the spot due to recommendations. My order was wrong and missing items. Guess that's what I get for ordering online on a busy Sunday. Kitchen staff didn't even know what was going on.
Atmosphere: 2
Food: 2
Service: 2
James Depinet
Took 42 mins for are food then at 31 .min mark ask what I ordered again . Then got wrong soup food was cold just plain nasty...
Food: 1
Service: 1
Peterson
I hate giving bad reviews but this place was absolute trash. Food is bland, overpriced, and just thrown together. Customer service is next to non-existant. Tables are wobbly and seats are missing covers/cushions.
Atmosphere: 2
Food: 1
Service: 1
Tammy Niesley
1 star cause it wont let me do 0....ROB LOW NEVER COME BACK ...NEW OWNERS AND HIRIBLE S3RVIVE . NOTHING IS THE SAME .....CANT BELIEVE THW SERVIVE.....
Kelly Bish
Where's the old owners TAKE THIS PLACE BACK!!!! LACK OF EVERYTHING!!!! NOT THE SAME ...DROVE A HOUR FOR MY ORDER TO BE WRONG AND JUST EVERYONE WOBBLING AROUND LOST TIRED AND CONFUSED ......THIS IS NOT THE SPOT!!!!!!!!! TRASH
Pamela Heatwole
I have eaten at The Spot many times over the years
Yesterday 10/12/25 was the worst I have ever seen. The hamburgers were not cooked fully. Raw in center. The place had food all over the tables needed cleaned. The floor needed swept! I so wish now I would have taken pictures! The lady cooking was very rude. Ot sure who is in charge now but definitely needs to step it up. The only nice employee in there was the lady running the register. Smiled and was nice and friendly.
Atmosphere: 1
Food: 2
Service: 2
Mullikin Val
I’ve eaten the Spot for nearly 60 years and honestly today is the most disappointing experience ever. Service was long and when asking was asked “do you want your food or not” several times in a very rude tone. Then get the food and OMG the normally delicious onion rings are SUPER GROSS! I sure hope new owners read this and take to heart. I brought a friend today bragging about the food and delivery of product and this was unbelievably disappointing.
Mike Cole
I was out on a ride and had never eaten here. I had a burger with Swiss on rye. The burger was pretty tasty and the onion rings were worth the stop alone. I would recommend.
Was really disappointed in how this place has gone downhill. The service was not great and the people were not friendly at all. When I asked for a recommendation of a pie, the girl seemed annoyed, made a suggestion, then said, "But I don't know, I have never had it". The only person that was helpful and friendly was the gentleman who was clearing the tables.
The food was mediocre compared to the last time I was there. The pecan pie was difficult to muster through. It was dry and tasted old (imagine freezer burnt AND freeze dried at the same time). The cherry pie was edible but nothing to write home about.
My family grew up in Sydney and always ate at The Spot. We came back here for a funeral. They were even disappointed in the quality of the food and service. My mother even stated it was, "eerily empty for a Saturday lunch time. Normally, you cannot get a seat during this time."
Atmosphere: 1
Food: 2
Service: 1
Casey McCarty
My hometown landmark diner, is older than I am. Stopped in visiting family. Pie is still pretty solid. Cashier seemed actively angry to be there. Coffee kinda bad. Not as clean as it used to be.
Atmosphere: 3
Food: 3
Service: 2
Bradley Reeser
We had came in to get food to go ten or fifteen minutes before they had closed and we waited and a woman got back with us right at 7 o clock sharp and she had a rude tone in her voice. Such a shame for them because we were gonna spend at least forty bucks.
Atmosphere: 1
Food: 1
Service: 1
Rick Hines
Would there happen to be TWO of these restaurants, because we must have been at a different one.
We traveled over an hour (from Van Wert) to visit this restaurant because of the write-up on another page.
Boy, were WE met with a different experience!
"Friendly and welcoming, they treat you like family from the moment you walk in"
Not us! The woman that took our orders (Cara) was VERY short and disrespectful towards my whole family. She apparently had somewhere else that she would have much rather been.
She didn't have a name tag on so I asked one of the other employees what her name was.
She asked why I was asking and I told her that she was not friendly at all. Her response..... "I know. I know. We hear that a lot"
The food was decent, but nothing to write home about.
We thought we would give it one more try and went to order a couple of pieces of pie to take home.
Cara expected us to know that "to go" orders had to be ordered from a different window and then we had to go to our vehicle and drive around back to the pickup window to get them!!
I guess we were asking too much to have them simply put a piece of pie in a box and hand it to us.
Needless to say, we won't be making another trip to this eatery, and we passed on the pie, as well.
It's unfortunate that this experience has happened to more people than just us. Cara is driving people away, and not "welcoming" at all.
Tim Brady
I feel that current management has let this great restaurant slip. On our last visit, I ordered pecan pie that that was rock solid, the coffee was undrinkable with stuff floating in it. Two ceiling fans in the dining area were covered with stuff that appeared ready to fall off on the customers eating below. Surprised the health department hasn't made them cleaned.
Tenderloin and onion rings were burnt couldn't even eat
Food: 2
tasty sandwich
Atmosphere: 5
Food: 5
Service: 5
Tried out the spot due to recommendations. My order was wrong and missing items. Guess that's what I get for ordering online on a busy Sunday. Kitchen staff didn't even know what was going on.
Atmosphere: 2
Food: 2
Service: 2
Took 42 mins for are food then at 31 .min mark ask what I ordered again . Then got wrong soup food was cold just plain nasty...
Food: 1
Service: 1
I hate giving bad reviews but this place was absolute trash. Food is bland, overpriced, and just thrown together. Customer service is next to non-existant. Tables are wobbly and seats are missing covers/cushions.
Atmosphere: 2
Food: 1
Service: 1
1 star cause it wont let me do 0....ROB LOW NEVER COME BACK ...NEW OWNERS AND HIRIBLE S3RVIVE . NOTHING IS THE SAME .....CANT BELIEVE THW SERVIVE.....
Where's the old owners TAKE THIS PLACE BACK!!!! LACK OF EVERYTHING!!!! NOT THE SAME ...DROVE A HOUR FOR MY ORDER TO BE WRONG AND JUST EVERYONE WOBBLING AROUND LOST TIRED AND CONFUSED ......THIS IS NOT THE SPOT!!!!!!!!! TRASH
I have eaten at The Spot many times over the years Yesterday 10/12/25 was the worst I have ever seen. The hamburgers were not cooked fully. Raw in center. The place had food all over the tables needed cleaned. The floor needed swept! I so wish now I would have taken pictures! The lady cooking was very rude. Ot sure who is in charge now but definitely needs to step it up. The only nice employee in there was the lady running the register. Smiled and was nice and friendly.
Atmosphere: 1
Food: 2
Service: 2
I’ve eaten the Spot for nearly 60 years and honestly today is the most disappointing experience ever. Service was long and when asking was asked “do you want your food or not” several times in a very rude tone. Then get the food and OMG the normally delicious onion rings are SUPER GROSS! I sure hope new owners read this and take to heart. I brought a friend today bragging about the food and delivery of product and this was unbelievably disappointing.
I was out on a ride and had never eaten here. I had a burger with Swiss on rye. The burger was pretty tasty and the onion rings were worth the stop alone. I would recommend.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Was really disappointed in how this place has gone downhill. The service was not great and the people were not friendly at all. When I asked for a recommendation of a pie, the girl seemed annoyed, made a suggestion, then said, "But I don't know, I have never had it". The only person that was helpful and friendly was the gentleman who was clearing the tables.
The food was mediocre compared to the last time I was there. The pecan pie was difficult to muster through. It was dry and tasted old (imagine freezer burnt AND freeze dried at the same time). The cherry pie was edible but nothing to write home about.
My family grew up in Sydney and always ate at The Spot. We came back here for a funeral. They were even disappointed in the quality of the food and service. My mother even stated it was, "eerily empty for a Saturday lunch time. Normally, you cannot get a seat during this time."
Atmosphere: 1
Food: 2
Service: 1
My hometown landmark diner, is older than I am. Stopped in visiting family. Pie is still pretty solid. Cashier seemed actively angry to be there. Coffee kinda bad. Not as clean as it used to be.
Atmosphere: 3
Food: 3
Service: 2
We had came in to get food to go ten or fifteen minutes before they had closed and we waited and a woman got back with us right at 7 o clock sharp and she had a rude tone in her voice. Such a shame for them because we were gonna spend at least forty bucks.
Atmosphere: 1
Food: 1
Service: 1
Would there happen to be TWO of these restaurants, because we must have been at a different one. We traveled over an hour (from Van Wert) to visit this restaurant because of the write-up on another page. Boy, were WE met with a different experience! "Friendly and welcoming, they treat you like family from the moment you walk in" Not us! The woman that took our orders (Cara) was VERY short and disrespectful towards my whole family. She apparently had somewhere else that she would have much rather been. She didn't have a name tag on so I asked one of the other employees what her name was. She asked why I was asking and I told her that she was not friendly at all. Her response..... "I know. I know. We hear that a lot" The food was decent, but nothing to write home about. We thought we would give it one more try and went to order a couple of pieces of pie to take home. Cara expected us to know that "to go" orders had to be ordered from a different window and then we had to go to our vehicle and drive around back to the pickup window to get them!! I guess we were asking too much to have them simply put a piece of pie in a box and hand it to us. Needless to say, we won't be making another trip to this eatery, and we passed on the pie, as well. It's unfortunate that this experience has happened to more people than just us. Cara is driving people away, and not "welcoming" at all.
I feel that current management has let this great restaurant slip. On our last visit, I ordered pecan pie that that was rock solid, the coffee was undrinkable with stuff floating in it. Two ceiling fans in the dining area were covered with stuff that appeared ready to fall off on the customers eating below. Surprised the health department hasn't made them cleaned.
Atmosphere: 1
Food: 1
Service: 2
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