Dunkin'
6353 SOM Ctr Rd, Solon
(440) 349-3638
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Rarely is it possible to get a 5 star review from a less than 1 minute visit. The staff were extremely friendly and efficient. Great way to start the morning!
Atmosphere: 5
Food: 5
Service: 5
Staff were not friendly at all. Rarely go to Dunkin and this trip reminded me why.
Atmosphere: 2
Food: 2
Service: 1
I came in around 7:20 ish to pick up a door dash order. The place was cleaned and being cleaned by the Manager (Princess). She and her cashier (Aleasa) greeted me with a smile. They began to assist me with my door dash orders. They even took the time out to make sure I had everything. That was most appreciated. The customer service was excellent. I hope they are acknowledged because good customer service is hard to find now at days. These ladies were awesome. To Princess and Aleasa you guys are amazing 👏 🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Coffee!
Atmosphere: 4
Food: 4
Service: 4
Amazing.
Not sure the afternoon staff wasn't toked up around 4pm Dec 14th.. messed up my order 3x.. and I only bought a hot coffee.. and they're Dunkin' Donuts....
The staff are so kind and helpful! Thank you guys so so much for all your kindness ??.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Egg and Cheese
Great people and service. Would love to have a drive thru. That's all that's missing from this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Egg and Cheese
Whoever manages this place knows what they are doing. All other restaurants should take some notes ? in person or mobile ordering even in the rush of the morning or lunch hour, they are super quick, accurate and friendly. I’m always amazed if I go running in there and there’s a line and I’m still out of there in only a few minutes. Thank you! Everyone that works there is great and I appreciate I can count on the service every time I go in to be exactly as described above. Koodos to this Dunkin’ location! ? ☕️!!!
Atmosphere: 5
Food: 5
Service: 5
Was the 2nd in line and ordered 4 dozen doughnuts and 2 large box coffee , watched 10 customers order and get their order before us and some even ordered dozen doughnuts .....
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Doughnut
Restaurantji Recommends
I used to like this one in Solon. I pretty much order the same drink for a while so I’m familiar with taste and results. Today was the second time I got a coffee with non dairy milk from this location and it upset my stomach. I’m lactose intolerant and I always order nondairy. I’ve gotten the same drink from other places and been fine. I’m disappointed I have to avoid this one now
Atmosphere: 3
Food: 2
Service: 3
Was the 2nd in line and ordered 4 dozen doughnuts and 2 large box coffee , watched 10 customers order and get their order before us and some even ordered dozen doughnuts .....
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Doughnut
Other not having a drive through was well run for a DD.
Atmosphere: 4
Food: 4
Service: 4
The women that are there in the morning are so friendly. I'll go out of my way to stop at this Dunkin even though I pass by one on the way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Hash Browns
Ordered a macchiato, got a black coffee instead, no time to go back and change it, not happy at all
Service: 1
Loading...