Dunkin'
6353 SOM Ctr Rd, Solon
(440) 349-3638
Recent Reviews
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In general the staff is ok. Depending on what you look like will determine the level of service you get if any.
Atmosphere: 4
Food: 4
Service: 2
Ordered a medium coffee and it tasted burnt, if days old coffee was burned to the bottom of the pot. Employees looked unkept so cleanliness is questionable.
I typically use Aurora Dunkin and they charge 3.20 for a medium ice coffee. This place changed me $4.50. Absolute rip off. They are notable higher than all the Dunkin’s in the area.
Atmosphere: 1
Food: 1
Service: 1
Good coffee
The only negative is that it is a pretty dark building. I've been driving right past it for almost 2 weeks and didn't know it was there. I understand it is an older building but in my opinion they could use a newer sighn or something to help catch your attention.
Atmosphere: 3
Food: 5
Service: 5
Very hot bacon and cheddar
Atmosphere: 5
Food: 5
Service: 5
Food was great, service really good, but this is definitely a smaller store with limited space for guests to dine in and it is definitely in need of updating
Atmosphere: 2
Food: 4
Service: 4
Super fast service. Princess was so nice from the moment she greeted us to the time we left! We kept adding things on our order and she was so patient with us. Haven’t been to this particular store in quite some time, but she made it feel welcoming coming back in!
Atmosphere: 5
Food: 5
Service: 5
Manager let the girl flounder when taking my order. Had hardly a clue how to ring it in and kept having to ask her, rather than stand next to her and help ( I was the only one ther and no drive through) she just kept yelling out to her how to do things. My order got rang in wrong and as dine in but was togo. They fixed my coffee but shouldn't have had to
Atmosphere: 2
Food: 3
Service: 2
Rarely is it possible to get a 5 star review from a less than 1 minute visit. The staff were extremely friendly and efficient. Great way to start the morning!
Atmosphere: 5
Food: 5
Service: 5
Staff were not friendly at all. Rarely go to Dunkin and this trip reminded me why.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
I came in around 7:20 ish to pick up a door dash order. The place was cleaned and being cleaned by the Manager (Princess). She and her cashier (Aleasa) greeted me with a smile. They began to assist me with my door dash orders. They even took the time out to make sure I had everything. That was most appreciated. The customer service was excellent. I hope they are acknowledged because good customer service is hard to find now at days. These ladies were awesome. To Princess and Aleasa you guys are amazing 👏 🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Coffee!
Atmosphere: 4
Food: 4
Service: 4
Amazing.
Not sure the afternoon staff wasn't toked up around 4pm Dec 14th.. messed up my order 3x.. and I only bought a hot coffee.. and they're Dunkin' Donuts....
The staff are so kind and helpful! Thank you guys so so much for all your kindness ??.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Egg and Cheese
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