We called about the bogo wing Wednesday coupon that is advertised but not working and the guy who answered the phone said “We do this on Tuesday’s” and hung up on us!! This is the Elyria OH location. They definitely just lost a customer! Customer service is horrible there.
Bentley Bland Shuller
I ordered double toppings on 2 small pizzas…paid $25 for each pizza & still received with barely one serving of toppings……I wanted a pile of veggies. 😔 Guess I won’t be ordering again. Pick up is ridiculous. The parking is horrific. Wake Forest location.
Cassie Rollins
sorry it used to be my favorite but the past couple of times it's been bad. first they didn't make my order until I was in the store (and no mushrooms?) The next time I ordered all the topping were in the center of the pizza. I might try again bc I like the sauce but idk
Elke Chin
since corporate cut backs the pizza dough is bitter and over done. The rest of the food is not the quality and taste it used to be.
I found another place to get my Italian meals and pizza from...and it's not a franchise, so the quality of the food is up to the owner. I'd rather pay a little more to maintain the quality.
You lost a customer if over 15 years. Have spoken with others and they agree as to the lousy taste if Romeos fare.
It's about time you eat some of what you created with your decisions.
VERY dissatisfied patron!
Patrick Majercak
Best pizza in Cleveland. Hands down.
Abe Habeh
Don't care how good their pizza is, never even got to taste it, they have horrible horrible service.
Ebony Timberlake
It was horrible, I placed an online order with my debit card, they never recieved the order, but they charged my debit card. The female employee who answered the phone at Romeo's Pizza was not helpful, she sounded like she didn't care, she never even checked to see if the order was there, and after explain that I was about to contact the bank she then stated, "give me one sec, so I can look to see if we got the order". Never again will I order from them again. They don't even deserve to get one star after the way I was treated.
Phil Avery
This is one of the WORST pizzas I've ever had in my life! Wow it was bad! What's worse is that they are charging a premium price for a product that is easily at best a $5 pizza.The standard cardboard flavorless crust that you would get from Dominos, Little Caesars, or Papa Johns. Sauce is bad. Toppings and cheese are greasy and used sparingly.Oh and let's not forget the "garlic" bread. It's untoasted buttered bread that is completely absent of garlic. It was an absolute joke.If you want to pay $20 for a low quality "hot and ready" pizza, this is the place for you!And as far as their award for "best pizza in the Midwest" goes, who gave this award? Anyone can give out an award. There is no way they won best pizza in Midwest from anywhere credible.
Charlie Wilson
This Pizza is so good and only took 10 mins. Greg was awesome when we called back and had to make a change in our order, plus the staff did a great job.
Matt Marko
We enjoyed our pepperoni pizza with the spicy sauce. I like how you can choose your pizza sauce here (in addition to your toppings, of course); look forward to trying a different sauce next time.
We called about the bogo wing Wednesday coupon that is advertised but not working and the guy who answered the phone said “We do this on Tuesday’s” and hung up on us!! This is the Elyria OH location. They definitely just lost a customer! Customer service is horrible there.
I ordered double toppings on 2 small pizzas…paid $25 for each pizza & still received with barely one serving of toppings……I wanted a pile of veggies. 😔 Guess I won’t be ordering again. Pick up is ridiculous. The parking is horrific. Wake Forest location.
sorry it used to be my favorite but the past couple of times it's been bad. first they didn't make my order until I was in the store (and no mushrooms?) The next time I ordered all the topping were in the center of the pizza. I might try again bc I like the sauce but idk
since corporate cut backs the pizza dough is bitter and over done. The rest of the food is not the quality and taste it used to be. I found another place to get my Italian meals and pizza from...and it's not a franchise, so the quality of the food is up to the owner. I'd rather pay a little more to maintain the quality. You lost a customer if over 15 years. Have spoken with others and they agree as to the lousy taste if Romeos fare. It's about time you eat some of what you created with your decisions. VERY dissatisfied patron!
Best pizza in Cleveland. Hands down.
Don't care how good their pizza is, never even got to taste it, they have horrible horrible service.
It was horrible, I placed an online order with my debit card, they never recieved the order, but they charged my debit card. The female employee who answered the phone at Romeo's Pizza was not helpful, she sounded like she didn't care, she never even checked to see if the order was there, and after explain that I was about to contact the bank she then stated, "give me one sec, so I can look to see if we got the order". Never again will I order from them again. They don't even deserve to get one star after the way I was treated.
This is one of the WORST pizzas I've ever had in my life! Wow it was bad! What's worse is that they are charging a premium price for a product that is easily at best a $5 pizza.The standard cardboard flavorless crust that you would get from Dominos, Little Caesars, or Papa Johns. Sauce is bad. Toppings and cheese are greasy and used sparingly.Oh and let's not forget the "garlic" bread. It's untoasted buttered bread that is completely absent of garlic. It was an absolute joke.If you want to pay $20 for a low quality "hot and ready" pizza, this is the place for you!And as far as their award for "best pizza in the Midwest" goes, who gave this award? Anyone can give out an award. There is no way they won best pizza in Midwest from anywhere credible.
This Pizza is so good and only took 10 mins. Greg was awesome when we called back and had to make a change in our order, plus the staff did a great job.
We enjoyed our pepperoni pizza with the spicy sauce. I like how you can choose your pizza sauce here (in addition to your toppings, of course); look forward to trying a different sauce next time.
Restaurantji Recommends
Loading...