Gave a scoop of noodles and chicken passed out molded bread
Atmosphere: 2
Food: 1
Service: 2
sarah riffle
My work orders from this location often. The past 3 times we have ordered it has been missing items. Clearly the employees are incredibly careless. Double check the order and check what's in your bag. Nothing worse then Recieveing your lunch to realize it's not even in the bag.
Rich C
Well, I rolled the dice - wife had taste for soup. Well.. service ..sorry.. sucks. As I walked in, a customer just finished up, and the Panera cashier finished her and walked away. I guess seeing me walking in and looking at menu is meaningless. Left standing there for maybe 10 min. What great service. Great feeling. Cust retention.. Finally, someone showed up, and I ordered. Will see if the order is right and any good. It's been probably 6 months since being here. Prob 6 or more if ever again. Wonder why the Highland Hts location closed. I guess we need more pay for less work and less work ethic nowadays. Guess what. Ordered a BOWL of the new chili. Got home. It's a cup. Why am I am not surprised. We need to find somewhere that cares about the customer and the order and the food. Yes, tall order. Now, that's a place people may return to. Thought that was the general idea. BTW Chili was good. Glad I ordered my sandwich though rom Jersey Mikes.
Prev visit: just moved to 1 star. Went back a wile after last visit. lol.. ordered takeout. Soup, chips and a BBQ chicken sandwich. Looked in bag to see 2 chips, a sandwich wrapped and a soup. Awesome. Got home. What I DIDN'T DO is pull the sandwich apart to make sure it was right. Bad bad me, huh. The chicken sandwich had NO CHICKEN on it. LOL. Are we.serious?!?!?! Called just closed cant refund drawers empty. Come back tomorrow ask for Stacey. Came back tomorrow. Stacey not there. Come back another day. NO. Enough. Not chasing my tail. Gm can only do a refund, and they can try calling to walk thru. Usually should go.thru Corp for.problem. I don't care what or where. you give me a chicken sandwich with no chicken. Just refund me. Cash or.credit the card just for the sandwich. Not looking for anything more than or less. Another gentleman came from the back and did the refund to card. So.it could be done but just spin my wheels huh. Hope come.back again and again and maybe forget. Don't worry I won't be back. What is going on today with restaurants? Blame food supply. Blame staff or lack thereof. Then close. All.of.the turkey sandwich I asked.for were out. So half menu out. Give me a no chicken sandwich. Were.you out? Forgot? Was a joke? Who knows. Close til you can get it together. Soup my wife wanted was out too. Had to go with plan B on that. So tired of all this. Best of luck, Paneras.
Atmosphere: 1
Food: 3
Service: 1
Michelle T.
A little slow but did good on service, food was good and hot
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken and Wild Rice Soup
Tiffany Vee
Horrible attitude. First and last time here. Manager, supervisor, whoever literally rolled her eyes at me. Get a WFH if you don’t like people.
Atmosphere: 1
Food: 1
Service: 1
Bee Toms
Long wait for a salad that wasn't good.
Atmosphere: 2
Food: 2
Service: 2
Lauren Riley
I love the Fuji Apple
Atmosphere: 5
Food: 5
Service: 4
A D
Food poisoning on August 8 2024 Seems likely that it was from the bacon on the BLT type sandwich
Food: 1
Veronica Williford
this location is TERRIBLE atleast in the mornings. the staff is rude & they cheat you on your portion sizes. this is my second time here & i had to ask twice for more avocado on my avocado toast. the girl basically ignored me.
The food was good. However, the cashier did not have a pleasant attitude
Atmosphere: 5
Food: 5
Service: 3
z5q2mwUz 4hKXWK
Almost $8.50 for a BOWL of soup that probably comes from a bag ? Hard PASS!
Atmosphere: 2
Food: 2
Service: 3
Veronica Campbell
I got a salad it wasnt what I was expecting i tried a new one I didnt really care for it
Atmosphere: 4
Food: 3
Service: 5
Amaya T
After ordering RPU at 9:41 am I did not receive my full order until 10:15 am now I have cold food! Watching multiple customers being served before me is not pleasant! You will never get money again from me Panera I do not pay that much for cold food
Atmosphere: 1
Food: 1
Service: 1
Richa Mishra
Waited here for 15 mins at the counter. Staff was really rude and didn’t take orders even after we asked them. Had to leave the panera without ordering any food.
Picked up lunch, food was great, service needs work.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Asiago Bagel, Broccoli Cheddar Soup, Chips
Gave a scoop of noodles and chicken passed out molded bread
Atmosphere: 2
Food: 1
Service: 2
My work orders from this location often. The past 3 times we have ordered it has been missing items. Clearly the employees are incredibly careless. Double check the order and check what's in your bag. Nothing worse then Recieveing your lunch to realize it's not even in the bag.
Well, I rolled the dice - wife had taste for soup. Well.. service ..sorry.. sucks. As I walked in, a customer just finished up, and the Panera cashier finished her and walked away. I guess seeing me walking in and looking at menu is meaningless. Left standing there for maybe 10 min. What great service. Great feeling. Cust retention.. Finally, someone showed up, and I ordered. Will see if the order is right and any good. It's been probably 6 months since being here. Prob 6 or more if ever again. Wonder why the Highland Hts location closed. I guess we need more pay for less work and less work ethic nowadays. Guess what. Ordered a BOWL of the new chili. Got home. It's a cup. Why am I am not surprised. We need to find somewhere that cares about the customer and the order and the food. Yes, tall order. Now, that's a place people may return to. Thought that was the general idea. BTW Chili was good. Glad I ordered my sandwich though rom Jersey Mikes.
Prev visit: just moved to 1 star. Went back a wile after last visit. lol.. ordered takeout. Soup, chips and a BBQ chicken sandwich. Looked in bag to see 2 chips, a sandwich wrapped and a soup. Awesome. Got home. What I DIDN'T DO is pull the sandwich apart to make sure it was right. Bad bad me, huh. The chicken sandwich had NO CHICKEN on it. LOL. Are we.serious?!?!?! Called just closed cant refund drawers empty. Come back tomorrow ask for Stacey. Came back tomorrow. Stacey not there. Come back another day. NO. Enough. Not chasing my tail. Gm can only do a refund, and they can try calling to walk thru. Usually should go.thru Corp for.problem. I don't care what or where. you give me a chicken sandwich with no chicken. Just refund me. Cash or.credit the card just for the sandwich. Not looking for anything more than or less. Another gentleman came from the back and did the refund to card. So.it could be done but just spin my wheels huh. Hope come.back again and again and maybe forget. Don't worry I won't be back. What is going on today with restaurants? Blame food supply. Blame staff or lack thereof. Then close. All.of.the turkey sandwich I asked.for were out. So half menu out. Give me a no chicken sandwich. Were.you out? Forgot? Was a joke? Who knows. Close til you can get it together. Soup my wife wanted was out too. Had to go with plan B on that. So tired of all this. Best of luck, Paneras.
Atmosphere: 1
Food: 3
Service: 1
A little slow but did good on service, food was good and hot
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken and Wild Rice Soup
Horrible attitude. First and last time here. Manager, supervisor, whoever literally rolled her eyes at me. Get a WFH if you don’t like people.
Atmosphere: 1
Food: 1
Service: 1
Long wait for a salad that wasn't good.
Atmosphere: 2
Food: 2
Service: 2
I love the Fuji Apple
Atmosphere: 5
Food: 5
Service: 4
Food poisoning on August 8 2024
Seems likely that it was from the bacon on the BLT type sandwich
Food: 1
this location is TERRIBLE atleast in the mornings. the staff is rude & they cheat you on your portion sizes. this is my second time here & i had to ask twice for more avocado on my avocado toast. the girl basically ignored me.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The food was good. However, the cashier did not have a pleasant attitude
Atmosphere: 5
Food: 5
Service: 3
Almost $8.50 for a BOWL of soup that probably comes from a bag ? Hard PASS!
Atmosphere: 2
Food: 2
Service: 3
I got a salad it wasnt what I was expecting i tried a new one I didnt really care for it
Atmosphere: 4
Food: 3
Service: 5
After ordering RPU at 9:41 am I did not receive my full order until 10:15 am now I have cold food! Watching multiple customers being served before me is not pleasant! You will never get money again from me Panera I do not pay that much for cold food
Atmosphere: 1
Food: 1
Service: 1
Waited here for 15 mins at the counter. Staff was really rude and didn’t take orders even after we asked them. Had to leave the panera without ordering any food.
Atmosphere: 1
Food: 1
Service: 1
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