Starbucks

Cedar Center North, 13939 Cedar Rd, South Euclid
(216) 371-5438

Recent Reviews

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Brionna Blair

The baristas were extremely rude…I ordered a brown sugar shaken espresso with extra cold foam, and there was barely any on there. Naturally, I asked for more cold foam because it’s an extra $1.25, and the barista had the audacity to say, “There’s already cold foam on there.” Obviously, there was, but if I order extra cold foam, I want EXTRA. The whole interaction was unnecessary, all he had to do was simply pour some of the drink out and put more cold foam without a word. I am extremely disappointed.

Atmosphere: 2

Food: 3

Service: 1

Mindy Martínez

Very rude service,I was there they never ask me for name I didn't like the service I ordered large coffees and they gave me some small ones that I never ordered

Malika Lundy

I’ve been coming here daily for a fees months, for the most part the service is good through drive thru. There’s only one person that appears to be short and rude with EACH encounter. She has red hair and younger. I went this morning at around 11:15, the line wasn’t long but it was very slow. I waited in line for 10 minutes for bacon egg bites double cooked on 2 and when I received them they were barely cooked so I asked for them the be cooked again. The young lady snatched them out of my hand and stated pull up of you can come in, I said I’ve been sitting I’m not coming in, she proceeded to tell me nastily to drive back around. I did as I was asked and she shoved them at me when I pulled back around. I’m not one to complain but today’s encounter was a bit much. Smh

Service: 1

Jordan U

Not the best one not horrible

Wheelchair accessibility: Yep

Atmosphere: 4

Food: 2

Service: 4

Michael Robinson

Great staff and Refreshers!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Lemonade

Jesse

I am absolutely sick of this Starbucks location. It's always something. I am writing this review while waiting for my drink - I've been sitting here for 45 minutes. That's just absolutely unacceptable.

The design of this location is a serious problem - drivers try to squeeze past drivers in line, but there isn't enough room for that, and I just witnessed some moron with a trailer bang up a car in line.

Now, to be clear, most of the employees I've interacted with here are perfectly fine. Many are very nice and courteous. I don't blame them at all, really. I blame Starbucks corporate and I blame management.

The drinks taste bad these days and they're significantly overpriced, and that's all across the board in the United States.

But I will never go to this specific location again. That's a promise I'm making to myself after this experience.

Atmosphere: 1

Food: 1

Service: 3

Brad Atherton

The only reason I'm commenting on buying a capuchino in the drive-thru is to vent my irritation with the tip prompt. It's an expensive drink for what is basically a button push on a machine and for so-called barristas most Starbucks put too much milk in it which makes it a latte. Sorry, just fed up with America's tip regime.

Service: 4

William Shaw

Espresso was burnt and under extracted, americano was too watery, and the cold foam wasn’t aerated enough to stay separated from the coffee. The workers here are really kind and friendly, the service is great, and I have nothing against them, but the coffee is just poorly executed. I’ve ordered coffee multiple times from this location and every time there’s something wrong. Go support a local coffee shop instead.

Atmosphere: 4

Food: 2

Service: 5

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Staff was nice. Dining area a DISASTER! Choose a different place to work. Uncomfortable chairs not well kept. Probably not long until this is a drive thru only location.

Dean Henson

Person at window had trouble taking order. Didn’t know where button for Green tea was and did not communicate with us at drive thru. We thought she had lost connection. Finally got our order placed and when received drink it was not correct. Ask for two extra scoops of matcha and it was way too light. We asked her to remake and she was snotty and rude. Worst service ever at a Starbucks.

Atmosphere: 3

Food: 4

Service: 1

Jac'qln “Zekila” Porter

I believe this is one of the BEST Star Bucks
The service is AMAZING
THE manager Bianca is the Best
She has such a wonderful Spirit ...

Atmosphere: 5

Food: 5

Service: 5

Marren Croley

Don’t let the long line fool you, it moves quicker than any other Starbucks I’ve been to. I’m not sure if I stop here for the coffee or the warmth and kindness that’s received every morning at 7am. I commute an hour to work and pass 2 other locations on my way up but would rather postpone my caffeine so I can visit this location specifically. Thank you to all of the wonderful, hardworking team members there, especially Pam! You make the start of peoples days extra joyful!

Atmosphere: 5

Food: 5

Service: 5

MNENELUX II

A girl in a pink shirt was very rude I can feel she had a sort of attitude and I don’t like the new workers there

Atmosphere: 1

Service: 1

Catherine Ferguson

I have always had good experiences at the drive through window of this Starbucks with pleasant, helpful staff but today, Abbey won the prize for the best customer service ever! I completely forgot my wallet and when I promised to return with payment, Abbey patiently listened to me then handed me my latte anyway and with a beautiful smile and said no worries! I am back with twice the payment for my latte and a restored faith in truly good people. Thank you Abbey! You are an angel!

Atmosphere: 5

Food: 5

Service: 5

karine

the male working at the drive thru at 12pm today had a major attitude. extremely unpleasant which in turn makes your customers reconsider spending their money at your establishment.

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