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“Food was delicious but occasionally mistakes happen. Pizza and bread were under cooked and slightly doughy. Ate a couple pieces and put the rest out for the racoons in the back yard
Won't stop me from ordering again but hopefully this will be constructive criticism.“
“I am a former Domino's manager (25 yrs of employment) It's very hard to impress me with customer service when I order from a Domino's. My order was not right from the E. Main St store & it's been on a consistent basis. No one was answering the phone (during open hrs) when I tried to call & get my food right. I called the Home Rd store and talked to Sarah. Not only did she hear what I had to say, she offered to replace my order from her store. I know this comes out of HER food cost & bonus and not E. Main St where it should be. I am HIGHLY impressed with Sarah and her customer service skills. Every store mgr needs to follow her lead!! Thank you Sarah!! You are a GREAT example of what a good mgr is and your doing an AMAZING job!! Keep it up!!!“
“We ordered 7 pizzas and had them in about 15 minutes or so. Timing was great plus they were the only pizza place without a 45+ minute wait. Food was super fresh. Staff was friendly. Pizzas could have used more sauce but otherwise they were great!“
“We have discovered the Italian subs at Domino's. We have ordered them several times recently. We ordered online and it is the best way to get an order ready fast. We love these subs and the Domino's on E Main St, in Springfield, Ohio is great.“