Dont order the traditional wings u can taste the freezer burn on them.
Atmosphere: 2
Food: 1
Service: 3
dustin foley
I don't understand the bad reviews.My pizza turned out fire and my cheese sticks are dope. They delivered quickly and brought it all the way up to the room.
Food: 4
Service: 4
JonE Savage
I was not able toeven order was on hold for so long ( 5 min) and then when someone did pick up the phone could not understand anything they said
Bruce Finely
Can't contact the store
Paul Stouder
Ordered a pizza for delivery. I put my card info in when ordering. I realized the delivery address was wrong. I called to change address. The amount was pending in bank account. When I spoke with the lady at Pizza Hut, she said the payment was voided. I received a text to pay again. I sent the payment again. Received a confirmation text on payment. Door dash guy showed up and ask me to pay cash. Showed him the confirmation text of payment. I went to the store, had words with lady. She said I hadn’t paid; even though I had two pending transactions on my bank account. I don’t know who to be more pissed off at; Pizza Hut or door dash or both. Signed, hungry and pissed.
Service: 1
sarah Luckey
My husband called and placed an order. 1) they put it as pick up even though we told them it was delivery AND they verified the address (we were at a hotel). 2) they delivered it to my HOUSE after we told them the hotel we were at. 3) they put my husband on hold for 20 minutes without even bothering to answer. He then went to the store. Woman there was absolutely rude and told him there was nothing they could do. We had to GO TO OUR HOUSE AND GET IT!?!? pretty sure when I pay the delivery fee I expect it to be delivered to me. Certainly isn’t the first time this place has messed up. Crappy service and we still didn’t even get our food. Had to order somewhere else to eat. Thanks for stealing money.
Atmosphere: 1
Food: 1
Service: 1
guy fitzgerald
Mex r dummer than dirt
Atmosphere: 1
Food: 1
Service: 1
theteddybearboi
Yea, nah I want a refund immediately!!! There’s hair in my pizza. STAY AWAY FROM THIS
Whatever you do don't order from this location. I've never dealt with such a lack of professionalism from a restaurant in my life.
I called to make an order at this location; to which the woman who was foreign of some kind. She was difficult to understand and she rushed me when it came to my order. My order was originally made to be delivered to my home and not once did the woman ask for my Address. I had to ask her 'don't you need my addressa?' Only for her to seem annoyed and ask for it. When I gave it to her she told me the price, and the time that was 45 minutes for delivery. I made my order around 5:17 PM.
I decided to call around 6:15 when I didn't recieve a call or any sight of my order. When i called back I went through the option that allows you to track your order, only to find out that my order was placed for pickup when it was specifically addressed to be FOR DELIVERY. My family and I are starving at this point and so I call to speak to an employee..
I was barely able to get out a coherent sentence before I was rushed and thrown into being put on hold and sent to Pizza Hut Customer Support. All I wanted to know was why my order was placed for pickup when I specifically asked for it to be delivered. I wasn't even able to address my issue to the rude foreign male employee who answered at the Streetsboro Location. As for the customer support, I told them my issue to which they offered to have me call the location back. Why would I call them back when they so rudely sent me your way? I had told her that i didnt wish to speak with them because they more than likely wouldn't listen. In the end she put me on hold for five minutes, and I decided to hang up. Thankful I was paying with cash and not credit/debit.
If you're looking for pizza steer clear of this location. You'd think Pizza Hut would do better.
Atmosphere: 1
Food: 1
Service: 1
Jocelyn Dennis
If I could give this place a zero I would. They don’t tell you or warn you that they don’t have regular delivery drivers they work through DoorDash I ordered almost 40 dollars worth of food for them not to have change. I called to tell the manager because of course of frustration after waiting 45 mins for her to be extremely unprofessional . I work in customer service and I would never treat my customers like that!
Atmosphere: 1
Food: 1
Service: 1
Kristen Brown
Burnt cheese pizza clearly not the "perfect pizza" since 1958
Food: 1
Charan Goud
Worst pizzahut till date employees are soo rude i would suggest to quit this pizzahut if not you will feel regret
Dont order the traditional wings u can taste the freezer burn on them.
Atmosphere: 2
Food: 1
Service: 3
I don't understand the bad reviews.My pizza turned out fire and my cheese sticks are dope.
They delivered quickly and brought it all the way up to the room.
Food: 4
Service: 4
I was not able toeven order was on hold for so long ( 5 min) and then when someone did pick up the phone could not understand anything they said
Can't contact the store
Ordered a pizza for delivery. I put my card info in when ordering. I realized the delivery address was wrong. I called to change address. The amount was pending in bank account. When I spoke with the lady at Pizza Hut, she said the payment was voided. I received a text to pay again. I sent the payment again. Received a confirmation text on payment. Door dash guy showed up and ask me to pay cash. Showed him the confirmation text of payment. I went to the store, had words with lady. She said I hadn’t paid; even though I had two pending transactions on my bank account. I don’t know who to be more pissed off at; Pizza Hut or door dash or both. Signed, hungry and pissed.
Service: 1
My husband called and placed an order. 1) they put it as pick up even though we told them it was delivery AND they verified the address (we were at a hotel). 2) they delivered it to my HOUSE after we told them the hotel we were at. 3) they put my husband on hold for 20 minutes without even bothering to answer. He then went to the store. Woman there was absolutely rude and told him there was nothing they could do. We had to GO TO OUR HOUSE AND GET IT!?!? pretty sure when I pay the delivery fee I expect it to be delivered to me. Certainly isn’t the first time this place has messed up. Crappy service and we still didn’t even get our food. Had to order somewhere else to eat. Thanks for stealing money.
Atmosphere: 1
Food: 1
Service: 1
Mex r dummer than dirt
Atmosphere: 1
Food: 1
Service: 1
Yea, nah I want a refund immediately!!! There’s hair in my pizza. STAY AWAY FROM THIS
Atmosphere: 1
Food: 1
Service: 1
Worst experience I have ever had at a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Worst experience I have ever had at a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Whatever you do don't order from this location. I've never dealt with such a lack of professionalism from a restaurant in my life.
I called to make an order at this location; to which the woman who was foreign of some kind. She was difficult to understand and she rushed me when it came to my order. My order was originally made to be delivered to my home and not once did the woman ask for my Address. I had to ask her 'don't you need my addressa?' Only for her to seem annoyed and ask for it. When I gave it to her she told me the price, and the time that was 45 minutes for delivery. I made my order around 5:17 PM.
I decided to call around 6:15 when I didn't recieve a call or any sight of my order. When i called back I went through the option that allows you to track your order, only to find out that my order was placed for pickup when it was specifically addressed to be FOR DELIVERY. My family and I are starving at this point and so I call to speak to an employee..
I was barely able to get out a coherent sentence before I was rushed and thrown into being put on hold and sent to Pizza Hut Customer Support. All I wanted to know was why my order was placed for pickup when I specifically asked for it to be delivered. I wasn't even able to address my issue to the rude foreign male employee who answered at the Streetsboro Location. As for the customer support, I told them my issue to which they offered to have me call the location back. Why would I call them back when they so rudely sent me your way? I had told her that i didnt wish to speak with them because they more than likely wouldn't listen. In the end she put me on hold for five minutes, and I decided to hang up. Thankful I was paying with cash and not credit/debit.
If you're looking for pizza steer clear of this location. You'd think Pizza Hut would do better.
Atmosphere: 1
Food: 1
Service: 1
If I could give this place a zero I would. They don’t tell you or warn you that they don’t have regular delivery drivers they work through DoorDash I ordered almost 40 dollars worth of food for them not to have change. I called to tell the manager because of course of frustration after waiting 45 mins for her to be extremely unprofessional . I work in customer service and I would never treat my customers like that!
Atmosphere: 1
Food: 1
Service: 1
Burnt cheese pizza clearly not the "perfect pizza" since 1958
Food: 1
Worst pizzahut till date employees are soo rude i would suggest to quit this pizzahut if not you will feel regret
Food was awesome. The workers were great❤️
Atmosphere: 5
Food: 5
Service: 5
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