Can't really review the food because go to call an order in and the automated system is horrible. So never are from this donatos and never will. Pick up the phone and take an order
Atmosphere: 1
Food: 1
Service: 1
Timothy Young
I made an online order which is always easy to do. The delivery time was early like normal. This isn’t the first time this has happened and I don’t normally leave reviews, but ordered a sub with no tomato and extra lettuce. I got tomato and barely lettuce. On the pizza, I ordered extra mushrooms, barely any on it which it’s a classic trio that has mushrooms and asked for extra/ charged for it. Very happy the pizza doesn’t have a soupy texture anymore!
Food: 2
Service: 5
Linda Mullins
This is a sorry excuse for a pizza. Where is the pepperoni and the extra cheese that I ordered? Why is this location so hit and miss? I guarantee it's the last time I order from here. Sorry, I'll spend my money somewhere else.
Atmosphere: 3
Food: 1
Service: 3
Rain MAGA
There is just something so special about Donatos . You can always expect consistent flavor and quality.
This location is tucked inside the small shopping center behind CVS.
Excellent service and always consistent. Thank you, Donatos!
Atmosphere: 5
Food: 5
Service: 5
Christopher Kollmann
Pizza was very overpriced for the size and quality. Boneless wings were not good. And the AI assistant used to place an order over the phone (no option to talk to a person) did not listen to responses, so you had to repeat things 3-4 times.
Atmosphere: 3
Food: 1
Service: 1
ben m
Too expensive for what you receive. Even after a screw up- the second attempt was bad. No cheese shouldn't mean no toppings.
Food: 2
Service: 2
Kayden A
Ordered a half cheese half pepperoni banana pepper and breadsticks at 6:50. Received my order confirmation stating pizza would be delivered around 7:40PM. At 8:05 I called they said they were short on drivers. At 8:30 I called again to speak to the manager who offered no sort of remediation but again explained lack of drivers, understood. At 8:50 I received my order, cold which I thought was just due to delay of delivery. I then started eating my pizza to find it was undercooked. The crust was soft and doughy.
Food: 1
Service: 2
Jonathan Hickman
Hard to explain but the pizza doesn’t taste good like it used to. I think we’re likely done going here - the crust is pretty bland and it’s always pretty soft.
Atmosphere: 2
Food: 2
Service: 3
Keith Lynn
Pepperoni pizza is not what it used to be. I was stunned when I went to get mine after my family had gotten theirs. No more edge to edge and 100+ pepperoni. What happened to the pepperoni that crisps and cups?
Food: 2
Service: 2
B G
Great customer service and get food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Don, Large Pepperoni Pizza
My mariachi beef pizza has barely any beef or seasoning. It's burnt the point of being black around the edges, and they forgot the sour cream. I will not order from here again. Im appalled they let me leave with this. Big disappointment. Does anyone who works there even care?
The Whitt family
Hot, exactly how we ordered it.
Jaime Kelly
It’s Valentine’s Day - I called, they were SLAMMED at 6pm. Anyway, finally got through to Jasmine (Yasmine?) anyway, she took my order: Pizza Heart with pepperoni & sausage. I asked if they would be able to write “I love you Dad” on the box — as I was surprising my Dad for the holiday, by sending him a heart shaped pizza! She agreed to it & I gave instructions for delivery. She said it would be about two hours… glad I called when I did 😂 Anyway, I almost forgot I even made the order, but then my Dad texted me & he was THRILLED! After he sent me these photos, he called me & told me that the driver knocked on the door from the garage (as instructed) & he was confused & told the guy he didn’t order pizza, well, he determined I ordered it lol. Got it inside & opened it, BOOM! “I love you Dad!” Written inside the box, as I requested. Dad was so excited/surprised! Now, I didn’t get to eat the pizza, but have always had good experiences at Donato’s!
Thank you Jasmine (I hope I’m getting this right) & the delivery driver for appeasing my requests & following delivery instructions! 10/10!
Lexi Mattix
They close at 10… but “manager” on site says that when you arrive at 9:20, you can’t dine in because you won’t have your food before 9:30? Extremely rude and immature. Might as well close at 9:20! No customer service whatsoever, god forbid a family has to have a late dinner one time.
Laura Elliott
Had pizza and wings delivered. 10 minutes late and food was cold. Pizza was definitely not “edge to edge”. One piece had no cheese on it.
Can't really review the food because go to call an order in and the automated system is horrible. So never are from this donatos and never will. Pick up the phone and take an order
Atmosphere: 1
Food: 1
Service: 1
I made an online order which is always easy to do. The delivery time was early like normal. This isn’t the first time this has happened and I don’t normally leave reviews, but ordered a sub with no tomato and extra lettuce. I got tomato and barely lettuce. On the pizza, I ordered extra mushrooms, barely any on it which it’s a classic trio that has mushrooms and asked for extra/ charged for it. Very happy the pizza doesn’t have a soupy texture anymore!
Food: 2
Service: 5
This is a sorry excuse for a pizza. Where is the pepperoni and the extra cheese that I ordered? Why is this location so hit and miss? I guarantee it's the last time I order from here. Sorry, I'll spend my money somewhere else.
Atmosphere: 3
Food: 1
Service: 3
There is just something so special about Donatos . You can always expect consistent flavor and quality.
This location is tucked inside the small shopping center behind CVS.
Excellent service and always consistent. Thank you, Donatos!
Atmosphere: 5
Food: 5
Service: 5
Pizza was very overpriced for the size and quality. Boneless wings were not good. And the AI assistant used to place an order over the phone (no option to talk to a person) did not listen to responses, so you had to repeat things 3-4 times.
Atmosphere: 3
Food: 1
Service: 1
Too expensive for what you receive. Even after a screw up- the second attempt was bad. No cheese shouldn't mean no toppings.
Food: 2
Service: 2
Ordered a half cheese half pepperoni banana pepper and breadsticks at 6:50. Received my order confirmation stating pizza would be delivered around 7:40PM. At 8:05 I called they said they were short on drivers. At 8:30 I called again to speak to the manager who offered no sort of remediation but again explained lack of drivers, understood. At 8:50 I received my order, cold which I thought was just due to delay of delivery. I then started eating my pizza to find it was undercooked. The crust was soft and doughy.
Food: 1
Service: 2
Hard to explain but the pizza doesn’t taste good like it used to. I think we’re likely done going here - the crust is pretty bland and it’s always pretty soft.
Atmosphere: 2
Food: 2
Service: 3
Pepperoni pizza is not what it used to be. I was stunned when I went to get mine after my family had gotten theirs. No more edge to edge and 100+ pepperoni. What happened to the pepperoni that crisps and cups?
Food: 2
Service: 2
Great customer service and get food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Don, Large Pepperoni Pizza
Restaurantji Recommends
My mariachi beef pizza has barely any beef or seasoning. It's burnt the point of being black around the edges, and they forgot the sour cream. I will not order from here again. Im appalled they let me leave with this. Big disappointment. Does anyone who works there even care?
Hot, exactly how we ordered it.
It’s Valentine’s Day - I called, they were SLAMMED at 6pm. Anyway, finally got through to Jasmine (Yasmine?) anyway, she took my order: Pizza Heart with pepperoni & sausage. I asked if they would be able to write “I love you Dad” on the box — as I was surprising my Dad for the holiday, by sending him a heart shaped pizza! She agreed to it & I gave instructions for delivery. She said it would be about two hours… glad I called when I did 😂
Anyway, I almost forgot I even made the order, but then my Dad texted me & he was THRILLED!
After he sent me these photos, he called me & told me that the driver knocked on the door from the garage (as instructed) & he was confused & told the guy he didn’t order pizza, well, he determined I ordered it lol. Got it inside & opened it, BOOM! “I love you Dad!” Written inside the box, as I requested. Dad was so excited/surprised!
Now, I didn’t get to eat the pizza, but have always had good experiences at Donato’s!
Thank you Jasmine (I hope I’m getting this right) & the delivery driver for appeasing my requests & following delivery instructions! 10/10!
They close at 10… but “manager” on site says that when you arrive at 9:20, you can’t dine in because you won’t have your food before 9:30? Extremely rude and immature. Might as well close at 9:20! No customer service whatsoever, god forbid a family has to have a late dinner one time.
Had pizza and wings delivered. 10 minutes late and food was cold. Pizza was definitely not “edge to edge”. One piece had no cheese on it.
Food: 1
Service: 2
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