Great store, but terrible staff particularly the cashier staff. Never helpful, seems they have to force themselves to be kind but still treat us customers like we're the problem. They also never have more than 1 lane open after 5 or 6pm, so most of us have to use the self checkouts.
Elizabeth T.
I love this Kroger. It's very large and they have a ton of items. They usually have almost everything I need and most of their workers are very nice! If you ever do grocery pick up and get Timothy he is the best! The store is also pretty clean which is a plus.
Brian G.
Worst grocery store I've ever been to. All of their bags rip in on the water ribs and falls out of the sack
Chad S.
Worst grocery around....unfortunately I live close and have to keep asking for a bad experience based on convenience. Disgruntled staff, understaffed, long check out lines, Click list about every time is rude or damaged goods smashed bread etc. Kroger! Welcome to Walmart status. I'll be driving to Delaware Meijer even driving extra 20miles.
Troy F.
This was the worst Kroger I've ever been into. Besides having the deli constantly closed, the cashiers were rude and the manager was not helpful. I don't normally complain honestly. I rarely ever complain but I will say this. I will never ever shop that Kroger again and highly recommend never to go to Kroger. As they do not honor their deals. They change their deals on the fly and don't take care of the customer. So if you want good deals go to Meijer go to marks go somewhere else
Julie A.
Continue to fill prescriptions wrong and rude in correcting the problem. Slow service.
L M.
This is hands down the worst grocery store in the area. Unfortunately it is also the closest to my house. They are always out of at least one thing you need, usually the most important one to a recipe. They recently no longer take my prescription coverage so I had to go back to CVS, another favorite store of mine. We bought some cold cuts from the deli but when we got home noticed that the labels on our chicken and ham were saying roast beef and we had been charged over $14 a pound. When my wife called whomever she spoke to was slightly apologetic but no offer of a refund was forthcoming. My very favorite part of this kroger is how they are constantly changing the closing time of the store without warning. I drove down tonight to get something and at 10:05 PM was tugging on a locked door. All of a sudden they are closing at 10 instead of 11. Thanks for wasting my time Kroger.
Paula M.
don't buy crab legs here anytime soon. they have absolutely no meant in them. I got 3 lbs and I got maybe one crab cluster out of all of them! I know Kroger can control this but they should stop selling the ones they have now. I know I can't be the only one that got crab and it was like this! so upsetting when you spend that much money and it was all trash/emptied shells
Kellyn Showalter
I an genuinely curious as to why Kroger does not believe in our first amendment rights.
Leanne M.
The pharmacy leaves a lot to be desired! The pharmacist act like nothing but covid exist and has actually has said so. Ummm no, the flu, cancer, diabetes etc still exist, covid has a 99.7% survival rate and it's dangerous for a medical professional to be spouting off such misinformation such as nothing is as important as covid!! I will be taking all of my families medication's to CVS. Maybe they will take our health seriously and never forget to fill something that's on auto fill. Every time I pick up our meds, they forget to give us something and I have to make a return trip. So over this Pharmacy and their staff! Also, the pharmacist referred to my husband as 'one of those people' when he had questions about the vaccines, she implied he was an anti vaxxer which he isn't, he just had questions.
Your employee Katie Springer seems to have a habit of telling disabled people to go kill them selves. Sad to see a good establishment would employ someone like that. I, along with others, have sent in formal complaints. We expect to see action taken. This is not acceptable. (Photos below)
Kendra Y.
Love this grocery store. Lots of selection! Big enough without being obnoxiously big. It's in a good location. Store employees are always pretty friendly. Decent prices! GOOD beer & wine selection!!!
Ron D.
Good store . . Shop here most of the time, know many employees by name, good attitudes throughout store, especially the deli and meat departments.
Christina Ellis
I absolutely love this Kroger. even after the remodel employees are friendly and eager to answer questions. God knows it's hard to find anything. But it sure is beautiful! I wanted to shout out this store after reading the negative reviews. We are in the middle of a pandemic and we need to remember that before dinging companies that are doing their best to stay open for us
Shirley Thompson
Made an appointment for a test at the pharmacy only to get there and they tell me they are out. I ask why I cannot be notified they said they can’t see appointments online. Then why make appointments online? Westerville had the decency to call me and tell me they were out.
Great store, but terrible staff particularly the cashier staff. Never helpful, seems they have to force themselves to be kind but still treat us customers like we're the problem. They also never have more than 1 lane open after 5 or 6pm, so most of us have to use the self checkouts.
I love this Kroger. It's very large and they have a ton of items. They usually have almost everything I need and most of their workers are very nice! If you ever do grocery pick up and get Timothy he is the best! The store is also pretty clean which is a plus.
Worst grocery store I've ever been to. All of their bags rip in on the water ribs and falls out of the sack
Worst grocery around....unfortunately I live close and have to keep asking for a bad experience based on convenience. Disgruntled staff, understaffed, long check out lines, Click list about every time is rude or damaged goods smashed bread etc. Kroger! Welcome to Walmart status. I'll be driving to Delaware Meijer even driving extra 20miles.
This was the worst Kroger I've ever been into. Besides having the deli constantly closed, the cashiers were rude and the manager was not helpful. I don't normally complain honestly. I rarely ever complain but I will say this. I will never ever shop that Kroger again and highly recommend never to go to Kroger. As they do not honor their deals. They change their deals on the fly and don't take care of the customer. So if you want good deals go to Meijer go to marks go somewhere else
Continue to fill prescriptions wrong and rude in correcting the problem. Slow service.
This is hands down the worst grocery store in the area. Unfortunately it is also the closest to my house. They are always out of at least one thing you need, usually the most important one to a recipe. They recently no longer take my prescription coverage so I had to go back to CVS, another favorite store of mine. We bought some cold cuts from the deli but when we got home noticed that the labels on our chicken and ham were saying roast beef and we had been charged over $14 a pound. When my wife called whomever she spoke to was slightly apologetic but no offer of a refund was forthcoming. My very favorite part of this kroger is how they are constantly changing the closing time of the store without warning. I drove down tonight to get something and at 10:05 PM was tugging on a locked door. All of a sudden they are closing at 10 instead of 11. Thanks for wasting my time Kroger.
don't buy crab legs here anytime soon. they have absolutely no meant in them. I got 3 lbs and I got maybe one crab cluster out of all of them! I know Kroger can control this but they should stop selling the ones they have now. I know I can't be the only one that got crab and it was like this! so upsetting when you spend that much money and it was all trash/emptied shells
I an genuinely curious as to why Kroger does not believe in our first amendment rights.
The pharmacy leaves a lot to be desired! The pharmacist act like nothing but covid exist and has actually has said so. Ummm no, the flu, cancer, diabetes etc still exist, covid has a 99.7% survival rate and it's dangerous for a medical professional to be spouting off such misinformation such as nothing is as important as covid!! I will be taking all of my families medication's to CVS. Maybe they will take our health seriously and never forget to fill something that's on auto fill. Every time I pick up our meds, they forget to give us something and I have to make a return trip. So over this Pharmacy and their staff! Also, the pharmacist referred to my husband as 'one of those people' when he had questions about the vaccines, she implied he was an anti vaxxer which he isn't, he just had questions.
Restaurantji Recommends
Your employee Katie Springer seems to have a habit of telling disabled people to go kill them selves. Sad to see a good establishment would employ someone like that. I, along with others, have sent in formal complaints. We expect to see action taken. This is not acceptable. (Photos below)
Love this grocery store. Lots of selection! Big enough without being obnoxiously big. It's in a good location. Store employees are always pretty friendly. Decent prices! GOOD beer & wine selection!!!
Good store . . Shop here most of the time, know many employees by name, good attitudes throughout store, especially the deli and meat departments.
I absolutely love this Kroger. even after the remodel employees are friendly and eager to answer questions. God knows it's hard to find anything. But it sure is beautiful! I wanted to shout out this store after reading the negative reviews. We are in the middle of a pandemic and we need to remember that before dinging companies that are doing their best to stay open for us
Made an appointment for a test at the pharmacy only to get there and they tell me they are out. I ask why I cannot be notified they said they can’t see appointments online. Then why make appointments online? Westerville had the decency to call me and tell me they were out.