Rude customer service at this location! Food is below average...
Atmosphere: 2
Food: 1
Service: 1
Kelsey Clark
Didn’t even crisp my crispy taco at all. Just put shredded cheese on it
Jessica
I went to Taco Bell today and had a frustrating experience. There were about 10-12 cars in the drive-thru, so I decided to go inside. To my surprise, there was no one in line inside. The lady who seemed to be the manager greeted me with a less-than-pleasant attitude and asked what I needed. I explained that I had an online order, and she responded that they would get it out as fast as they could.
Unfortunately, I ended up waiting 20 minutes for my online order. I thought the whole point of online ordering was to get priority and save time, especially at a fast food place! On top of this we were missing our drinks and everyone kept ignoring me. They throw the food at the counter like is trash. This is clearly not the level of service I expected.
Taco Bell, please consider hiring more staff and focus on improving customer service. It’s not just about speed; it’s about making sure customers feel valued too. I won’t be coming back unless things improve.
Atmosphere: 1
Food: 2
Service: 1
James Sandy
My food was fresh and delicious!! The staff was super friendly and fast service!!!
Atmosphere: 4
Food: 4
Service: 4
Aaron Lucero
As things to be substituted which ended up into being an upcharge, still made it wrong 2 out 6 things made correctly
Atmosphere: 3
Food: 1
Service: 3
Angelica Byrd
This location messed up my order every time! 🥲 If you have any special customizations to your order, check before you leave. I always order on the app and request no shredded cheese on the items I order and I always have to go back and have it remade without cheese ☹️
Atmosphere: 1
Food: 1
Service: 1
Ric Cattell
Lackluster food
Atmosphere: 3
Food: 3
Service: 3
Lillian Fairbanks
How the hell do they make a potato taco and not put the damn potatoes on it, so damn pissed, on way to work and could not go back.
Atmosphere: 1
Food: 1
Service: 1
Cruz Bosier
This place handles there business horrible and hang up on me mid call🥀
Kris Toland
Took five minutes for them to get to my order asked me what I wanted. What the online order then was rude. Why I got my food. Here’s your drink one minute on your food and then when I got my boom, my taco was basically dumped in the bag out of the wrapper Very very, very, very poor service.
First the good. I really only use the drive-thru so I can't rate the dining room. My drive-thru orders have always been correct, and the items prepared to standard. Now the bad. I'm not certain why but the employees always seem unhappy and generally miserable (although not rude). Not helpful, but efficient. Like every position is filled by Eeyore. Although the food is good (well, for a Taco Bell), you leave a little depressed.
Atmosphere: 4
Food: 5
Service: 4
Mark Browning
Ordered extra meat on Burrito and extra chicken on cantina taco. Neither got extra. Also overpriced compared to other locations.
Atmosphere: 3
Food: 1
Service: 2
Fluff Cake
came through the drive through to get a dirty baja and a strawberry freeze and they told us they didn’t have the cream, which was fine and we ordered a normal baja blast and he proceeds to hand us a half melted strawberry freeze and a baja blast FREEZE which was not at all what we asked for
Herb Hayes
If you order a supreme you better bring your own sour cream
J Barney
Wow!I had not been to a Taco Bell in years. Ordered a couple of soft tacos, bean burrito, and a chili roll up. Killed $20 bill..... no longer a cost-effective option for half decent food. Someone told me you get better deals with the app (like a few other fast food joint). That's BS.... you shouldn't need an app at a drive thru.
Rude customer service at this location!
Food is below average...
Atmosphere: 2
Food: 1
Service: 1
Didn’t even crisp my crispy taco at all. Just put shredded cheese on it
I went to Taco Bell today and had a frustrating experience. There were about 10-12 cars in the drive-thru, so I decided to go inside. To my surprise, there was no one in line inside. The lady who seemed to be the manager greeted me with a less-than-pleasant attitude and asked what I needed. I explained that I had an online order, and she responded that they would get it out as fast as they could.
Unfortunately, I ended up waiting 20 minutes for my online order. I thought the whole point of online ordering was to get priority and save time, especially at a fast food place! On top of this we were missing our drinks and everyone kept ignoring me. They throw the food at the counter like is trash. This is clearly not the level of service I expected.
Taco Bell, please consider hiring more staff and focus on improving customer service. It’s not just about speed; it’s about making sure customers feel valued too. I won’t be coming back unless things improve.
Atmosphere: 1
Food: 2
Service: 1
My food was fresh and delicious!! The staff was super friendly and fast service!!!
Atmosphere: 4
Food: 4
Service: 4
As things to be substituted which ended up into being an upcharge, still made it wrong 2 out 6 things made correctly
Atmosphere: 3
Food: 1
Service: 3
This location messed up my order every time! 🥲 If you have any special customizations to your order, check before you leave. I always order on the app and request no shredded cheese on the items I order and I always have to go back and have it remade without cheese ☹️
Atmosphere: 1
Food: 1
Service: 1
Lackluster food
Atmosphere: 3
Food: 3
Service: 3
How the hell do they make a potato taco and not put the damn potatoes on it, so damn pissed, on way to work and could not go back.
Atmosphere: 1
Food: 1
Service: 1
This place handles there business horrible and hang up on me mid call🥀
Took five minutes for them to get to my order asked me what I wanted. What the online order then was rude. Why I got my food. Here’s your drink one minute on your food and then when I got my boom, my taco was basically dumped in the bag out of the wrapper Very very, very, very poor service.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
First the good. I really only use the drive-thru so I can't rate the dining room. My drive-thru orders have always been correct, and the items prepared to standard. Now the bad. I'm not certain why but the employees always seem unhappy and generally miserable (although not rude). Not helpful, but efficient. Like every position is filled by Eeyore. Although the food is good (well, for a Taco Bell), you leave a little depressed.
Atmosphere: 4
Food: 5
Service: 4
Ordered extra meat on Burrito and extra chicken on cantina taco. Neither got extra. Also overpriced compared to other locations.
Atmosphere: 3
Food: 1
Service: 2
came through the drive through to get a dirty baja and a strawberry freeze and they told us they didn’t have the cream, which was fine and we ordered a normal baja blast and he proceeds to hand us a half melted strawberry freeze and a baja blast FREEZE which was not at all what we asked for
If you order a supreme you better bring your own sour cream
Wow!I had not been to a Taco Bell in years. Ordered a couple of soft tacos, bean burrito, and a chili roll up. Killed $20 bill..... no longer a cost-effective option for half decent food.
Someone told me you get better deals with the app (like a few other fast food joint). That's BS.... you shouldn't need an app at a drive thru.
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