We had the absolute worst experience on my birthday this month. We were treated terrible by the manager…and it was not the first time. I cannot believe the way he is allowed to speak to people and keep his job. We have tried to give Ciao a chance since it was sold but we will not be back. The food has gone downhill and so has the service. It is such a shame because I have always loved Ciao and we especially love the patio. But there are too many restaurants to choose from when you are mistreated and the food is mediocre or just plain awful.
Ohio Fan
Went to Ciao! tonight for dinner and it was delicious! The employees were friendly and caring. Located in Sylvania, Ohio.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceaser Salad, House Salad
Julie K
Excellent food and service. Eddie and Nick took good care of us. We went to celebrated a birthday and plan to come back again soon.
Atmosphere: 5
Food: 5
Service: 5
Dave B
My expectations were set very high and Ciao managed to exceed them. To help accentuate how rare that type of experience is, it is only the second time in my life I've experienced this phenomenon.
The food was exceptional. Everything was incredibly flavorful, good quality, and well prepared.
The service was extremely friendly, helpful, and professional.
The atmosphere was cozy and clean. The lighting was subtle. The live music was really nice.
Everyone working here should be proud of themselves.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme Brulee
victoria brown
Amazing atmosphere and the food was soo good!
Atmosphere: 5
Food: 5
Service: 5
BossModeDrago
1st time going there and I gotta say everything there was Phenomenal great staff, very kind and just an overall great experience.
Atmosphere: 5
Food: 5
Service: 5
Alice Kemmer
Our experience at Ciao a restaurant we have enjoyed in the past was abysmal last evening. The manager was friendly and sat us at a table by the fireplace which was not on unfortunately. Our waitress was prompt and kind but very intent on getting our order in as quickly as possible. We ordered two appetizers the Asiago Al Forno (baked cheese with toasted bread) and mushroom bruschetta. The Asiago an appetizer we have enjoyed in the past was terrible. The cheese appeared broken or prepared wrong as it could have been mistaken for epoxy in a bath of oil. We gave up on the Asiago as it was difficult to cut with a knife and impossible to spread on the bread. The highlight of the meal was the mushroom bruschetta. This appetizer was quickly devoured as it was delicious! For entrees we ordered a simple cheese pizza with red sauce and Pizza Gamberi (shrimp and pesto pizza with artichoke). The shrimp/pesto was abysmal completely lacked flavor. We ordered extra pesto she look in order to try to simply attempt to taste something on this bland dish. Perplexed at how with all the topping the kitchen achieved an absence of flavor that later in the evening caused GI distress. We ordered a split of Prosecco and received a very small glass the bottle was never placed on the table but changed for the split. All at the table last night suffered upset stomachs as we tried to digest this overrated but formerly enjoyed restaurant.
Atmosphere: 3
Food: 1
Service: 3
Jose Garcia
Nicole behind the bar provided top-notch, world-renowned service unlike any other prestigious establishment in the area. Smart, witty, and personable with every patron, she maneuvered with grace and efficiency. Ciao is a notch above the rest when she is manning the bar, and it's an experience alone to see her in her element.
It was my first time at the restaurant, and I will definitely be back soon. The food, drinks, and atmosphere were absolutely amazing.
Atmosphere: 5
Food: 5
Service: 5
Garrett R.
We had a great experience. Did not realize you need reservations, but had an empty table. The digital menu tablet was definitely different, but had pictures of the food & preparations. Food was excellent. Service was great. Restaurant was clean. Parking lot had plenty of parking. Bathrooms were small but clean. Be glad to go back anytime.
Atmosphere: 5
Food: 5
Service: 5
Branden Morrison
Absolutely a hidden gem of a restaurant
Atmosphere: 5
Food: 5
Service: 5
Steven Zawodni
I had the Pomodoro Basilico with meatballs. It was delicious! The portion size was very generous, I had enough take home for another meal. Service was great. Hanna was very attentive and friendly. I have no complaints. I was there on the 23rd for dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread and Olive Oil, House Salad
kelleigh miller
I've stopped here twice now when driving through the Toledo area. The Alfredo, prepared table side, is so good! And I've enjoyed the zupa Toscana, the gaspatcho, pasta bolognese and chicken Parm. All were great. I recommend going a little later to avoid the dinner crowd, it gets pretty busy.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pollo Parmigiana with Italian Seasoning Mozzarella Cheese and Tomato Sauce Served over Spaghetti, Bread and Olive Oil, Bolognese, Fettuccine Alfredo, Gazpacho
We had the absolute worst experience on my birthday this month. We were treated terrible by the manager…and it was not the first time. I cannot believe the way he is allowed to speak to people and keep his job. We have tried to give Ciao a chance since it was sold but we will not be back. The food has gone downhill and so has the service. It is such a shame because I have always loved Ciao and we especially love the patio. But there are too many restaurants to choose from when you are mistreated and the food is mediocre or just plain awful.
Went to Ciao! tonight for dinner and it was delicious! The employees were friendly and caring. Located in Sylvania, Ohio.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceaser Salad, House Salad
Excellent food and service. Eddie and Nick took good care of us. We went to celebrated a birthday and plan to come back again soon.
Atmosphere: 5
Food: 5
Service: 5
My expectations were set very high and Ciao managed to exceed them. To help accentuate how rare that type of experience is, it is only the second time in my life I've experienced this phenomenon.
The food was exceptional. Everything was incredibly flavorful, good quality, and well prepared.
The service was extremely friendly, helpful, and professional.
The atmosphere was cozy and clean. The lighting was subtle. The live music was really nice.
Everyone working here should be proud of themselves.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creme Brulee
Amazing atmosphere and the food was soo good!
Atmosphere: 5
Food: 5
Service: 5
1st time going there and I gotta say everything there was Phenomenal great staff, very kind and just an overall great experience.
Atmosphere: 5
Food: 5
Service: 5
Our experience at Ciao a restaurant we have enjoyed in the past was abysmal last evening. The manager was friendly and sat us at a table by the fireplace which was not on unfortunately. Our waitress was prompt and kind but very intent on getting our order in as quickly as possible. We ordered two appetizers the Asiago Al Forno (baked cheese with toasted bread) and mushroom bruschetta. The Asiago an appetizer we have enjoyed in the past was terrible. The cheese appeared broken or prepared wrong as it could have been mistaken for epoxy in a bath of oil. We gave up on the Asiago as it was difficult to cut with a knife and impossible to spread on the bread. The highlight of the meal was the mushroom bruschetta. This appetizer was quickly devoured as it was delicious! For entrees we ordered a simple cheese pizza with red sauce and Pizza Gamberi (shrimp and pesto pizza with artichoke). The shrimp/pesto was abysmal completely lacked flavor. We ordered extra pesto she look in order to try to simply attempt to taste something on this bland dish. Perplexed at how with all the topping the kitchen achieved an absence of flavor that later in the evening caused GI distress. We ordered a split of Prosecco and received a very small glass the bottle was never placed on the table but changed for the split. All at the table last night suffered upset stomachs as we tried to digest this overrated but formerly enjoyed restaurant.
Atmosphere: 3
Food: 1
Service: 3
Nicole behind the bar provided top-notch, world-renowned service unlike any other prestigious establishment in the area. Smart, witty, and personable with every patron, she maneuvered with grace and efficiency. Ciao is a notch above the rest when she is manning the bar, and it's an experience alone to see her in her element.
Atmosphere: 5
Food: 5
Service: 5
Very good food,service was awesome!!!
Atmosphere: 5
Food: 5
Service: 5
The Salmon Piccata was excellent
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tiramisu, Absolutely
Restaurantji Recommends
It was my first time at the restaurant, and I will definitely be back soon. The food, drinks, and atmosphere were absolutely amazing.
Atmosphere: 5
Food: 5
Service: 5
We had a great experience. Did not realize you need reservations, but had an empty table. The digital menu tablet was definitely different, but had pictures of the food & preparations. Food was excellent. Service was great. Restaurant was clean. Parking lot had plenty of parking. Bathrooms were small but clean. Be glad to go back anytime.
Atmosphere: 5
Food: 5
Service: 5
Absolutely a hidden gem of a restaurant
Atmosphere: 5
Food: 5
Service: 5
I had the Pomodoro Basilico with meatballs. It was delicious! The portion size was very generous, I had enough take home for another meal. Service was great. Hanna was very attentive and friendly. I have no complaints. I was there on the 23rd for dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread and Olive Oil, House Salad
I've stopped here twice now when driving through the Toledo area. The Alfredo, prepared table side, is so good! And I've enjoyed the zupa Toscana, the gaspatcho, pasta bolognese and chicken Parm. All were great. I recommend going a little later to avoid the dinner crowd, it gets pretty busy.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pollo Parmigiana with Italian Seasoning Mozzarella Cheese and Tomato Sauce Served over Spaghetti, Bread and Olive Oil, Bolognese, Fettuccine Alfredo, Gazpacho
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