Sylvania Te'kela
5147 Main St, Sylvania
(419) 517-0233
Recent Reviews
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Absolutely awful experience. We’ve been here 4-5 times and food and service have always been great. Went out for a special dinner and it was busy but not awful. Ordered large order of queso that literally never came. 2/4 people at our table got their meals then I got mine and the final one never came until we said we just wanted it to go. Miserable experience and waste of money and time. Had a huge chunk of fat in my carnitas that was disgusting too. So disappointed that staff training must have gone down in the past year.
Atmosphere: 3
Food: 2
Service: 1
I ordered an appetizer, and did not ask for a menu to check and see what was on it. It came out with a heavy dose of sour cream on it. I own that i should have said no sour cream, but again i did not have a menu. I rarely ever send anything back, i just scrape it off or power through it. There was no good way to remove the sour cream without losing half my order. I apologized to the bar tender and she took it back to the kitchen. Within less than a minute the manager came back out with the plate. Instead of letting me know my order was being redone, she tells me that this appetizer was limited and needed to save what they had for potential orders, so i needed to order something else or keep the order as is. My original order was steak waffle fries, so i am still not sure what they were short on. I know people make mistakes in ordering often, but that is the first time i heard of not getting a new order because you messed up your order. My brother said she had a attitude which i did not notice because i was still trying to register her response. I go there often and always had good service, but that is not how you treat a customer. Dont know the managers name and should have asked, but she worked Sunday 2/15. Ownership may want to have a conversation with her.
Bartender was great
Service: 1
Awesome place. We've never been disappointed. Go for happy hour and get those half off apps! SOOOOO good.
Atmosphere: 5
Food: 5
Service: 5
A bit pricey, but good food.
Atmosphere: 5
Food: 5
Service: 5
Dylan was great. Happy hour was an excellent deal and we had so much fun!
Atmosphere: 4
Food: 5
Service: 5
We ate dinner there last night, service and everything was great as usual until I got home with our Burris burrito and I found out they it was 90% rice and had trouble finding any shredded beef , really disappointed with the lack of meat. I hope in the future when you get a to go order that doesn’t happen. My son had the same Burrito there and it had a lot of meat in it, so I don’t know why the to go order was a complete opposite?
Atmosphere: 5
Food: 3
Service: 5
Great place to have a margarita and chill out.
Atmosphere: 5
Food: 5
Service: 5
Ross Thompson plays every first Friday with his buddy and they kill it
Atmosphere: 5
Food: 5
Service: 5
Really dark inside. The menu doesn't have as many offerings as other Mexican restaurants and the food is less than expected given the prices and not that tasty. The Mexican restaurant near Fresh Thyme is way better and has a much better vibe.
Atmosphere: 1
Food: 1
Service: 4
Great time
Great service
Great food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Olivia was fantastic!!
Atmosphere: 5
Food: 5
Service: 5
Great food and always live chill music.
Atmosphere: 5
Food: 5
Service: 5
When I first walked in, I informed the bartender that I had two pickup orders. Her immediate reaction—before checking anything—was a look of concern and doubt, as if something was already wrong. She then asked if I knew the names on the orders. Of course I did, but her facial expression throughout the interaction suggested inconvenience and uncertainty rather than professionalism.
At the counter, another employee responded with a similar dismissive attitude. Her expression and body language communicated “oh well” rather than customer service, stating that the orders had just come in. I was simply giving advance notice that I had two orders—nothing more.
The issue wasn’t the timing of the orders; it was the lack of courtesy, reassurance, and basic hospitality. Customer-facing roles require clear communication and respectful demeanor. Facial expressions and energy matter just as much as words. This location would benefit from retraining staff on professionalism and customer engagement.
Atmosphere: 1
Service: 1
Awesome food and staff! Friendly and professional. Great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
We came in and were seated at a 6-top in the bar area because there was a wait. Waitress/bartender was not tentative to refilling drinks. After our food came out, she didn’t even come over once to ask how it was (good thing the food was really good) the only time she was nice was when she brought the checks. Left 15% because of the lackluster service. Food was good.
Atmosphere: 5
Food: 4
Service: 3
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