Sylvania Te'kela
5147 Main St, Sylvania
(419) 517-0233
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
When I first walked in, I informed the bartender that I had two pickup orders. Her immediate reaction—before checking anything—was a look of concern and doubt, as if something was already wrong. She then asked if I knew the names on the orders. Of course I did, but her facial expression throughout the interaction suggested inconvenience and uncertainty rather than professionalism.
At the counter, another employee responded with a similar dismissive attitude. Her expression and body language communicated “oh well” rather than customer service, stating that the orders had just come in. I was simply giving advance notice that I had two orders—nothing more.
The issue wasn’t the timing of the orders; it was the lack of courtesy, reassurance, and basic hospitality. Customer-facing roles require clear communication and respectful demeanor. Facial expressions and energy matter just as much as words. This location would benefit from retraining staff on professionalism and customer engagement.
Atmosphere: 1
Service: 1
Awesome food and staff! Friendly and professional. Great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
We came in and were seated at a 6-top in the bar area because there was a wait. Waitress/bartender was not tentative to refilling drinks. After our food came out, she didn’t even come over once to ask how it was (good thing the food was really good) the only time she was nice was when she brought the checks. Left 15% because of the lackluster service. Food was good.
Atmosphere: 5
Food: 4
Service: 3
Always friendly an good food fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Service, Mexican Wet Burrito
Happy Hour here is amazing! Half off appetizers and ALL alcohol! Food is great! Nice and clean, great service! Happy Hour daily 230 to 530pm. Must try!
Great place to celebrate occasions or just have a quick Margi with a girlfriend
Atmosphere: 5
Food: 5
Service: 5
The food was all really good! Definitely recommend thr street corn nachos! I got take out but they seemed to overall to have a good atmosphere and service
Atmosphere: 4
Food: 5
Service: 4
Food is excellent. And the service is exceptional. Bonus... You're going to love the chips and salsa. Both freshly made. Yum 😋
Atmosphere: 5
Food: 5
Service: 5
Came in tonight and sat in the bar area. Gabriel was awesome!! We saw him taking orders at multiple tables and everything came out accurate and great! Kudos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Wet Burrito
Had an amazing time, the atmosphere was fun and great. Live music was so so good but not as good as the food. We had appetizers and dinner, it was all delicious. The drinks were def worth it too! The managers were really kind as well. An amazing place they’re running, def will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was amazing and usually I go there alot. However I had a manager i believe her name was Kesha who was very rude and honestly unprofessional. Because of her demeanor I will probably never visit again.
Atmosphere: 4
Food: 5
Service: 1
The manager Kesha was rude and unprofessional.
Atmosphere: 1
Food: 5
Service: 1
So I am sad to say this wasn’t my favorite place for legitimate reasons. One - no ice. They ran out of ice so our drinks were warm. My pop was flat. Also no joke, when we got our appetizer we got zero small plates for it. We used the chip bowls and napkins we had left from chops and salsa to use. Food was okay but not anything excessively exciting. I was very bothered by the no plates and warm drinks. Server was so nice but she seemed newer to serving so I can’t say anything because I have been a server most of my adult life until Covid. After Covid I was done. But yes I just couldn’t understand why we did not have appetizer plates. It was weird. But I guess people like this place .. maybe you have to go when it’s busy.
Atmosphere: 2
Food: 4
Service: 3
Great food!!
Atmosphere: 5
Food: 5
Service: 5
Came in Saturday night, sat by the music and the service from Daisy and the margarita's were great! Manager came by to check in and was super friendly. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Loading...