Tim Hortons

5800 W Alexis Rd, Sylvania
(419) 517-0515

Recent Reviews

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Katlin Murray

Great customer service skills.

Atmosphere: 5

Food: 5

Service: 5

Kim Wise

Best coffee

Chris Bacon

Placed a mobile order for a couple doughnuts. It oughta be a NASCAR style pass at the window. Nope gotta sit there while the young man working the window finishes sending a message on his phone. Clearly this is his side hustle, because the phone was much more important. And is it really too difficult to put napkins in the bag? Cmon, you can do better.

Atmosphere: 2

Food: 4

Service: 1

Amanda Ruffin

Ordered an iced gingerbread latte with coconut milk today and received whatever peppermint bs they decided to whip up. The employee on the phone said it's made with peppermint and she made it correctly. The manager confirmed that she's correct. Clearly they're both not very informed on how to make the new holiday drinks. Practice makes perfect. Take your time and get it right.

Atmosphere: 1

Food: 1

Service: 1

Gary Fruchtman

It's fast food. I use the drive thru. The sausage egg and cheese is my go to. Love it and it has a bit of a kick!!

Atmosphere: 3

Food: 5

Service: 5

Constancia Urbina

Stayed in line for 10 minutes nobody took our order. Screen was still on and the auto message was working, lights and everything else was also on.

Service: 1

Christopher Lane

Excellent staff and good coffee

Atmosphere: 5

Food: 5

Service: 5

Mud Puppy

No one in store but all tables dirty. Sandwiches had one slice paper thin turkey. No greeting on the way in and ignored on the way out. One worker sat on phone the whole time.

Atmosphere: 1

Food: 1

Service: 1

mitya

give Courtney a raise thanks <3

Atmosphere: 5

Food: 5

Service: 5

jolene king

This location is the worst! Every single time we have gone there, our order is wrong or they are out of the item we order or the food we do get is cold and/or thrown together so sloppy, the sight of it makes you not want to eat it. Today I ordered 4 breakfast sandwiches and on one of them, they didn't put the sausage or egg, on another, there was a piece of some kind of black plastic or paint chip or something in the sandwich that was discovered because my boyfriend bit into it. I completely give up on Tim Hortons in Sylvania!

Food: 2

Service: 2

Raquel Oberg-Deible

Coffee was burnt, stale, and acidic.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Chipotle Chicken Wrap and Chips

Geri Lynn Chevalier

I got breakfast this morning my food was disgusting I couldn't even eat it. Hashbrown was rock hard cheese not melted. Overpriced and nasty wasted money and time. Will never go back . Do not recommend

Lydell Rodgers

Love it ???

Atmosphere: 5

Food: 5

Service: 5

Dorene Madrzykowski

Breakfast sandwiches are barely lukewarm. Cold slice of cheese won't even melt. Maple waffle sandwich was really bad. I wonder if the health dept should check their holding temps for food. Burger king croissants the best.

Food: 2

Service: 3

Michael

This location is the worst in the Toledo area.Every time I order a dark roast coffee, it's served to me cold. This location can't serve a hot, fresh cup of coffee. This has happened 3 times now, and nothing changes...I would gladly wait on a fresh pot. I hate cold coffee. Do better Tim Hortions!

Atmosphere: 1

Food: 1

Service: 1

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