Tim Hortons
5800 W Alexis Rd, Sylvania
(419) 517-0515
Recent Reviews
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If I could give zero stars to this location, I would by far the worst one in all of Toledo and surrounding areas.
Atmosphere: 1
Food: 1
Service: 1
Avoid this location like the plague!
Atmosphere: 1
Food: 1
Service: 1
Very chaotic here...the GM is NOT good under pressure, he gets mad and shows it in front of all the customers. He can be kind but the store better be empty first...I have seen and witness, I have also been a person but there have been others, who have been told to pull up to the window, wait for 15-20 minutes, us go inside because they forgot, and then not even give the correct meal, the GM hates that at this store...his name is Reece I think, and he's just short tempered but does not think it shows, but when you huff and puff, it shows...I'm sure you're just going through something in life, and I pray it get betters, but I hope you learn that you can't control certain things...life happens, but no need to get mad about it, just breathe because in the end, this is a place to get coffee and doughnuts, and it's truly nothing to stress over, even with angry customers all the time, still nothing to stress over!!
Atmosphere: 2
Food: 4
Service: 2
The staff is incredibly nice even when running breakfast and lunch rush with just two people. They're incredibly curtius and speedy all things considered. Very nice people and the food was nice :)
Atmosphere: 4
Food: 4
Service: 5
Amazing service! They were extremely busy with only 2 employees working but they were both HUSTLING. The grilled cheese panini was a surprisingly delicious throwback to a favorite childhood staple. Staff were extremely apologetic about our wait (which was honestly less than 5 mins anyway, no need to apologize!) We had a fantastic experience and we will be back again!!
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Best coffee around.
Atmosphere: 5
Food: 5
Service: 5
Reese, Ashley and the entire morning crew are Awesome! quick and very nice at all times. Food is always good! Have a great day everyone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Latte
Great customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Best coffee
Placed a mobile order for a couple doughnuts. It oughta be a NASCAR style pass at the window. Nope gotta sit there while the young man working the window finishes sending a message on his phone. Clearly this is his side hustle, because the phone was much more important. And is it really too difficult to put napkins in the bag? Cmon, you can do better.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Ordered an iced gingerbread latte with coconut milk today and received whatever peppermint bs they decided to whip up. The employee on the phone said it's made with peppermint and she made it correctly. The manager confirmed that she's correct. Clearly they're both not very informed on how to make the new holiday drinks. Practice makes perfect. Take your time and get it right.
Atmosphere: 1
Food: 1
Service: 1
It's fast food. I use the drive thru. The sausage egg and cheese is my go to. Love it and it has a bit of a kick!!
Atmosphere: 3
Food: 5
Service: 5
Stayed in line for 10 minutes nobody took our order. Screen was still on and the auto message was working, lights and everything else was also on.
Service: 1
Excellent staff and good coffee
Atmosphere: 5
Food: 5
Service: 5
No one in store but all tables dirty. Sandwiches had one slice paper thin turkey. No greeting on the way in and ignored on the way out. One worker sat on phone the whole time.
Atmosphere: 1
Food: 1
Service: 1
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