Wait an hour for an online order and then you don't even receive all of it.
Amber Kemp
I don’t know if it’s because it’s Sunday but it just seemed like the employees here hate their jobs. No “Hi” or “welcome in” when you walk in, no smiles, no friendly conversation. Just very meh about everything. If you hate your job this much, go somewhere else.
Atmosphere: 2
Food: 3
Service: 1
Wesley Armstrong
Very friendly employee working
Atmosphere: 5
Food: 5
Service: 5
Dac Chaplin
We love the Tipp City restaurant. The food is always good and fresh. We love the crew working there.
Atmosphere: 5
Food: 5
Service: 5
Jason Kelley
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Sarah Tavenner
The young man working this evening was polite, helpful and did an excellent job being the only one who appeared to be working.
Atmosphere: 5
Food: 5
Service: 5
Ashley Hunt
Very clean store to walk into for pickup. Order was ready for pickup quickly too.
Atmosphere: 5
Food: 5
Service: 5
Galen Gingerich
I ordered online and it wasn’t easy to customize the order. Eg light sour cream or sauce on the side.
Atmosphere: 3
Food: 4
Service: 4
Alexandria Cromwell
My favorite place to eat in Tipp City and the app gets me free bowls like every month. Their Barbacoa + Hothead sauce is a match made in heaven!
Atmosphere: 5
Food: 5
Service: 4
Alex Sanchez
1st time trying Hot Heads and this place is amazing, everything tasted super fresh, and just overall good as hell. Highly recommended over anything else comparable like Chipotle or anything.
Very kind employees, very clean restaurant, very good food.
Atmosphere: 5
Food: 5
Service: 5
Pat Mumford
Night crew is always awesome at this location. Always friendly and make sure you get exactly what you want on your bowls and burritos. I've had issues with management from another location, occasionally he comes in when they're short staffed and he gives small portions, then up-charges and argues when you ask to have it corrected... But I don't blame the normal staff for his customer service issues. Absolutely my go to location!
Steven Evans
The manager at this location today needs to just do better. Awful customer service I walked out instead of getting my food. I go 3-4 times a week and don’t plan to go back.
ResilientThreads
The Manager here is absolutely rude and disgusting. ..my husband was in the middle of ordering and she started YELLING in a store full of people that they couldn't make our order because she claims he didn't pay for double meat in a previous order this past week.. We have always paid, and SHE has always rung him in. Wouldn't she mention it when it was being paid for last time and wouldnt that be her fault as the employee! You cant take your food and leave until rung in and paid for. Accusing us of not paying or stealing is absolutely absurd! To lose customers who frequent atleast 2-3x ! a week in a small town over $3.50, is crazy, and as a food industry manager this behavior is absolutely disgusting
Zack Piper
I’ve never been disappointed by the service I’ve gotten at this location until today, while my food was good and the young lady that helped me was very nice and helpful however. The older women with red hair that was training her was very, very rude. There was no reason to belittle her in front of myself and another customer, that is no way to train a new employee. She should not be allowed to train anyone let alone be aloud to serve customers with an attitude like hers. After explaining what happened today to my coworkers they revealed they’ve had similar experiences with her attitude as well and her portion control. That being said if I walk in and see her working the counter I will be turning around and taking my business elsewhere.
Wait an hour for an online order and then you don't even receive all of it.
I don’t know if it’s because it’s Sunday but it just seemed like the employees here hate their jobs. No “Hi” or “welcome in” when you walk in, no smiles, no friendly conversation. Just very meh about everything. If you hate your job this much, go somewhere else.
Atmosphere: 2
Food: 3
Service: 1
Very friendly employee working
Atmosphere: 5
Food: 5
Service: 5
We love the Tipp City restaurant. The food is always good and fresh. We love the crew working there.
Atmosphere: 5
Food: 5
Service: 5
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
The young man working this evening was polite, helpful and did an excellent job being the only one who appeared to be working.
Atmosphere: 5
Food: 5
Service: 5
Very clean store to walk into for pickup. Order was ready for pickup quickly too.
Atmosphere: 5
Food: 5
Service: 5
I ordered online and it wasn’t easy to customize the order. Eg light sour cream or sauce on the side.
Atmosphere: 3
Food: 4
Service: 4
My favorite place to eat in Tipp City and the app gets me free bowls like every month. Their Barbacoa + Hothead sauce is a match made in heaven!
Atmosphere: 5
Food: 5
Service: 4
1st time trying Hot Heads and this place is amazing, everything tasted super fresh, and just overall good as hell. Highly recommended over anything else comparable like Chipotle or anything.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very kind employees, very clean restaurant, very good food.
Atmosphere: 5
Food: 5
Service: 5
Night crew is always awesome at this location. Always friendly and make sure you get exactly what you want on your bowls and burritos. I've had issues with management from another location, occasionally he comes in when they're short staffed and he gives small portions, then up-charges and argues when you ask to have it corrected... But I don't blame the normal staff for his customer service issues. Absolutely my go to location!
The manager at this location today needs to just do better. Awful customer service I walked out instead of getting my food. I go 3-4 times a week and don’t plan to go back.
The Manager here is absolutely rude and disgusting. ..my husband was in the middle of ordering and she started YELLING in a store full of people that they couldn't make our order because she claims he didn't pay for double meat in a previous order this past week.. We have always paid, and SHE has always rung him in. Wouldn't she mention it when it was being paid for last time and wouldnt that be her fault as the employee! You cant take your food and leave until rung in and paid for. Accusing us of not paying or stealing is absolutely absurd! To lose customers who frequent atleast 2-3x ! a week in a small town over $3.50, is crazy, and as a food industry manager this behavior is absolutely disgusting
I’ve never been disappointed by the service I’ve gotten at this location until today, while my food was good and the young lady that helped me was very nice and helpful however. The older women with red hair that was training her was very, very rude. There was no reason to belittle her in front of myself and another customer, that is no way to train a new employee. She should not be allowed to train anyone let alone be aloud to serve customers with an attitude like hers. After explaining what happened today to my coworkers they revealed they’ve had similar experiences with her attitude as well and her portion control. That being said if I walk in and see her working the counter I will be turning around and taking my business elsewhere.
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