Arby's

1540 E Alexis Rd, Toledo
(419) 727-1741

Recent Reviews

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dnd

please never order from here or work here. horrible all around place. everythings always broken, workers arent even given long sleeves or sweatshirts for WINTER. (yes im a ex staff writing this because people deserve to know they wouldnt even take the money from our paychecks to get us a damn long sleeve in negative weathers), the pop machine in the lobby's broken, the dishwashers broken, they finally got new fryers lucky yall, staff barely even tries to acknowledge their customers. and they mess up orders CONSTANTLY. my own 93 year old grandpas order, mine, my mothers, etc. just all around horrible place to be at, order from, work at, everything. i wouldn't recommend this to a toddler at this rate . DM is disrespectful and passive aggressive. She doesnt give a crap about her staff and cant even wear a uniform when shes there for more than an hr no non slips, no proper hat, no proper pants but will try to talk to whichever way. called me a "little girl" not even to my face like the grown woman she is. very sad that they cant treat customers nor staff correctly. thats why their alwaysssss hiring!!!🤣🤣🤣 i will be contacting OSHA about this because corporate WILL NOT ANSWER ANYONE.

C K

They open at 10 am and it's 10:20 and the drive-thru is closed and the manager is at the front desk holding her finger up for me to wait before she opens the door. So I waited for another 5 more minutes before they opened the door. It's funny that your reply was that the hours may differ because I asked them once they opened the door what time they were supposed to be open today and they said 10:00 a.m. I'm only asking that the employees put the customers first like they should.

Atmosphere: 1

Food: 4

Service: 1

Damen Abitua

I like Arby's but I don't usually go there because I'm not a deli meat kinda eater but since I just found out about their new burgers I had to go try and let me just say it was really good I had the bacon cheddar burger and it was really good of course five guys and Colvers are a better choice but you cannot go wrong with this one as well!!

Atmosphere: 4

Food: 4

Service: 5

Larry D

It Saturday October 26, 2024. The opening time on the door and their website said that they open at 10am. I arrived at 10:35 and the doors locked. While I was sitting in my car writing this review they unlocked the door at 10:40am. I went inside I mentioned to the man (in his 40s with a goatee) at the counter that the the sign says opens at 10am. He said "Just because the sign says that doesn't mean the we open at 10". He has a bad attitude so I left.

Atmosphere: 1

Food: 1

Service: 1

Jasmine Eckhart

Very nice people had my food very fast and it's was hot and fresh ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Dreamsicle Shake, Roast Beef, Curly Fries

Rebecca McPherson

We could barely understand what the person was saying that was taking our order at the drive thru, it sounded like they had their mouth full of something. When we got to the window the cashier just took the money no greeting or anything so I greeted her and she never responded, just gave me my change, closed the window and a couple minutes later came back with our order. The BBQ bacon cheese burger I got was horrible, there was just a tiny dab of BBQ sauce on it and the bacon was like jerky, tuff and hard, and the burger was dry and tasteless. Our fries were hard as rocks, they had obviously been in the fryer way too long. We definitely will not be coming back to this particular Arby's!!!

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Curly Fries, Double Beef 'N Cheddar

Jack Quinlivan

Terrible service!
I've ate here 2 times in the last month and have waited over 20 minutes to get my food!! Staff is very rude! Definitely don't recommend

Jeff North

Food was luke warm

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Classic Roast Chicken Sandwich, Curly Fries

David Day

They use fake food at this restaurant got two sandwiches and half the ingredients were fake

Atmosphere: 2

Food: 1

Service: 4

Jaime

Good food

Atmosphere: 5

Food: 5

Service: 5

Bryan

Buns were stale and roast beef was barely warm. Probably won't go there again.

Atmosphere: 4

Food: 3

Service: 5

SCOTT REHBERG

The Manger and Staff were very friendly and very nice. I will always go to that restaurant. The food was fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Jamie Jenkins

Friendly staff hot food

Atmosphere: 5

Food: 5

Service: 5

David vandaele

Stood in line for 15 minutes never even ordered. I get it they were understaffed but we had a time crunch too.

Service: 1

Laura Lloyd

Ordered thru the App. Was told 556 our meals would be ready. At 620 I was still waiting and there was no one in the lobby! Ordered the cheddar fish and no cheese or tartar sauce! If they are busy, I understand but no one was in the lobby! Rude people behind the counter too. Probably won't go back to this location.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Apple Turnover, Roast Turkey & Swiss Wrap, Arby's Signature Sandwiches, Roast Beef, Curly Fries

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