Boston Market

930 W Alexis Rd, Toledo
(419) 478-2241

Recent Reviews

J B

Place is now closed, and I don't know if it will reopen

Robin Summerland

I went there a couple weeks ago (january 4th 2023) and i got there about 15 -20 mins before they opened so i sat outside waiting and 11am hit, so i went through the drive through and a recorded voice asked for my order so i gave it and then i didnt hear anything. No one answered, i sat there for about 5 minutes and then finally pulled around to the window at about 11:06 and saw a woman eating chicken through the window and another woman sitting in the dining room on her phone. Both with uniforms on. The one eating finally looked over and seen me and in shock walked over to the window and said they didnt open until 11:20 so about 15 more minutes and that nothing was ready (even though i smelled the food and i just saw her eating it) And they couldnt hear me because they didnt have headsets on yet. I told her on the website it said they opened at 11am and she said that was wrong. It was just insane to me that i was sitting out in the parking lot for 20 minutes watching the girl sit in the dining room doing nothing and she was being paid for it. I ended up being so upset i just drove to the one across town and they were fabulous and the food was amazing. Do better and get rid of trash employees because they will drag your business down quicker then you think.

Priestess Kikyo Sama

This location was closed, lights off at 5:40pm on Tuesday, Jan 23rd.

Tabatha Ashman

I have ordered from there numerous times through door dash or in person and most of the times they don't have this or that. Every order of mine that I've placed from door dash has always gotten cancelled because lack of the food. Just shut this place down already. I mean they don't have to worry about wasting food since they don't have it anyway! Right?! Absolutely terrible!

Joy Dwyer

I will say I will never come back. They only had ribs or meatloaf. They didn't ask if we would like a drink or give us utensils. Go to use the pop and they are out of most choices. No ice and the coke sprays so it like taking a pop shower! No napkins and the lady in charge was very rude!!! Don't know what happened to this place but stay away not worth the money.

Tisha Lawson

I've stopped by this location a few times. Decent but there are better locations in Toledo.

Joseph Mcnamee

I ordered a chicken bowl and I stated that I only want chicken corn and mash potatoes. I get home and I have gravey on my food that I didn’t request. It ruined my dinner, I couldn’t eat it and when I called, they said bring it back and so I came back the following day to get a re make and the girls that were working on 12/17/2022 at 1930 hours were very rude and had a nasty attitude. At first it seemed they didn’t want to do it. I had to sit and listen to the employees complain and it was just an awful experience. I’ll never return to a Boston market ever again over this one on Alexis rd. They need to just close it down. The manager is not manager material. She was rude is hell.

Nicola Gilbert

Disappointed I can no longer get food delivered to my work like I have been doing for the last 3 yrs. Same distance as always and no food app will deliver now. I love Boston market and everytime I'm at work I get it. Now I can't because it's too far away now. Wasn't aware 4 miles was too far. Just lost a lot of business from me.

Cindy Rutledge

Went there yesterday. First time since reopening. Was very impressed with staff. Professional and extremely nice. Food was very good. Fresh.

Lana G.

This place is just disgusting! First off the sign was not lit up at dark so we we're basically ordering blindly we wait in a long line for the most expensive and disgusting food I've ever tried to eat! The staff was not friendly they forgot part of my order and when we called to complete they hung up on my mom. Don't waste your money and time go to a different place this place needs shut down! NO STARS!!!

Allisa Smith

They used to have decent food. I got meatloaf dinners and they were very dry and didnt give us gravy. Heated up leftovers the next day and got very sick. Food quality has went downhill horribly.

kelley williams

Service was good and food was too I'll be back

Ellis Lowe

Love this rusturant food so yammi and testy

Lorenzo Adams

Good food great staff service ?

Geoffrey Ryan

Good food good staff service Thanks ?

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