This place is nasty trash everywhere! Not worth the money! No ice for pop an 12 dollars for socks to jump that was a joke if you had a party it’s 8 dollars for socks not worth it at all! Didn’t like how it’s set up no room what’s so ever. I have been coming here for 30 plus years and never would have I said anything bad about this place.Didn’t like how Chuck E came out an greeted the kids just awful. Just sad!
Angela Forshey
We waited 30 minutes tooad are cards with one lady ahead of us because new girl was on her own having trouble with everything while manager was on break..there was nobody at the door checking stamps ..salad bar was disgusting
Atmosphere: 1
Food: 2
Service: 1
Taylor Hemmig
Spent $50 half the games don't work, my pizza took forever to come out. The staff is super rude and the kitchen staff was horse playing in the back. Worst experience I've ever had here.
Atmosphere: 1
Food: 1
Service: 1
Marquell Chandler
I had one the worst experience there tonight, I paid for the salad buffet and when trying to eat at the buffet it was been wrapped up and told that it was closed at 7:00 when they do no close until 9:00 then I was served some undone food improperly served over the register in front of another customer. I had very rude customer service by the employees and they all need to be retrained on how to treat customer.
Food: 1
Service: 1
Mark Mcintosh
Everything was great except they messed up our pizza we ordered a few.
Wheelchair accessibility: OK I'm disabled and got a spot up front. It's one level. Bring your cane or walker!
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Personal Pizza
Kate Boisselle
Terrible. Party was 15 minutes late to start. Pizza was wrong. Instead of remaking the pizza they cut it into more slices. Ridiculous will not be back. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Takisha Johnson
Attendants were not helpful at all during my niece's birthday party. We saw her twice, at the beginning and when they did the birthday song
Atmosphere: 3
Food: 4
Service: 1
Sara Schmude
Went today and spent almost $350. And 11 machines were broken. The air hockey table doesn't count the score, the kids helicopter was off, the horse ride went for a second then stopped, the axe game errorred out, the soccer coin game didn't expense coins, the original old ball drop took your credit but didn't work, the new left ball drop took your credit and didn't work, the balloon pop was off, the ice age game was off, the Mario haunted game was off, and the Egypt coin pusher took your credit and gave no coin. Also I paid for 4 pairs of trampoline time and socks and noone was checking kids and kids without wristbands and socks jumped so why did I have to pay? The manager was more worried about having her and another employee put plates on tables for parties and the service line was always 5 plus people deep. Horrible experience. Also bathroom sinks have hardly no water coming out of pipes and only cold water.
Atmosphere: 1
Food: 1
Service: 2
Eliciye Turnbow
Absolutely hated my experience. Customer Service very poor only on the manager Adrians part . Everyone else seemed very welcoming but timid around management. Management seemed very irritable around the children. And had a overall argumentative tone while communicating. I dreaded each encounter.
Atmosphere: 1
Food: 1
Service: 1
TJoseph Yoakum
Took the grandbabies here. They had a blast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Medium Pizza, Cakes, Personal Pizza
Went on a whim for my granddaughter who turned 5. I had all 7 of my grandkids there. Age ranging from 15yrs-9months. We had a great time.
Atmosphere: 5
Food: 5
Service: 5
Ashley Leader
I booked a birthday party and it was dead inside not busy. it took forever to get our food. We ordered a veggie tray that we had to ask for after our food came out The extra bonus tickets were not on the kids cards and when asked the manager was so rude and rolled her eyes huffed and puffed. I paid for 8 kids they only set the party up for six. It was a mess. So unorganized and the parties are not cheap I got the mega package. I was so excited to have the party here but it was very disappointing.
matthew rodriguez
Games not working and most games only giving 1-2 tickets even after winning 10. Very disappointing and will not be coming back
Atmosphere: 1
Service: 1
Macie Smith
Games were great for my kids, pizza was good, service however was horrible. Lady just acted like she did not want to be there, when we asked how she was doing she replied with "oh i'm here" and couldn't explain to us the difference of buying points and minutes and what was better. We had to explain it to another customer because they asked the same question.
Atmosphere: 4
Food: 3
Cynthia Stobaugh
We went for my grandsons 5th birthday.. The employees were just not helpful.
This place is nasty trash everywhere! Not worth the money! No ice for pop an 12 dollars for socks to jump that was a joke if you had a party it’s 8 dollars for socks not worth it at all! Didn’t like how it’s set up no room what’s so ever. I have been coming here for 30 plus years and never would have I said anything bad about this place.Didn’t like how Chuck E came out an greeted the kids just awful. Just sad!
We waited 30 minutes tooad are cards with one lady ahead of us because new girl was on her own having trouble with everything while manager was on break..there was nobody at the door checking stamps ..salad bar was disgusting
Atmosphere: 1
Food: 2
Service: 1
Spent $50 half the games don't work, my pizza took forever to come out. The staff is super rude and the kitchen staff was horse playing in the back. Worst experience I've ever had here.
Atmosphere: 1
Food: 1
Service: 1
I had one the worst experience there tonight, I paid for the salad buffet and when trying to eat at the buffet it was been wrapped up and told that it was closed at 7:00 when they do no close until 9:00 then I was served some undone food improperly served over the register in front of another customer. I had very rude customer service by the employees and they all need to be retrained on how to treat customer.
Food: 1
Service: 1
Everything was great except they messed up our pizza we ordered a few.
Wheelchair accessibility: OK I'm disabled and got a spot up front. It's one level. Bring your cane or walker!
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Personal Pizza
Terrible. Party was 15 minutes late to start. Pizza was wrong. Instead of remaking the pizza they cut it into more slices. Ridiculous will not be back. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Attendants were not helpful at all during my niece's birthday party. We saw her twice, at the beginning and when they did the birthday song
Atmosphere: 3
Food: 4
Service: 1
Went today and spent almost $350. And 11 machines were broken. The air hockey table doesn't count the score, the kids helicopter was off, the horse ride went for a second then stopped, the axe game errorred out, the soccer coin game didn't expense coins, the original old ball drop took your credit but didn't work, the new left ball drop took your credit and didn't work, the balloon pop was off, the ice age game was off, the Mario haunted game was off, and the Egypt coin pusher took your credit and gave no coin. Also I paid for 4 pairs of trampoline time and socks and noone was checking kids and kids without wristbands and socks jumped so why did I have to pay? The manager was more worried about having her and another employee put plates on tables for parties and the service line was always 5 plus people deep. Horrible experience. Also bathroom sinks have hardly no water coming out of pipes and only cold water.
Atmosphere: 1
Food: 1
Service: 2
Absolutely hated my experience. Customer Service very poor only on the manager Adrians part . Everyone else seemed very welcoming but timid around management. Management seemed very irritable around the children. And had a overall argumentative tone while communicating. I dreaded each encounter.
Atmosphere: 1
Food: 1
Service: 1
Took the grandbabies here. They had a blast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Medium Pizza, Cakes, Personal Pizza
Restaurantji Recommends
Went on a whim for my granddaughter who turned 5. I had all 7 of my grandkids there. Age ranging from 15yrs-9months. We had a great time.
Atmosphere: 5
Food: 5
Service: 5
I booked a birthday party and it was dead inside not busy. it took forever to get our food. We ordered a veggie tray that we had to ask for after our food came out The extra bonus tickets were not on the kids cards and when asked the manager was so rude and rolled her eyes huffed and puffed. I paid for 8 kids they only set the party up for six. It was a mess. So unorganized and the parties are not cheap I got the mega package. I was so excited to have the party here but it was very disappointing.
Games not working and most games only giving 1-2 tickets even after winning 10. Very disappointing and will not be coming back
Atmosphere: 1
Service: 1
Games were great for my kids, pizza was good, service however was horrible. Lady just acted like she did not want to be there, when we asked how she was doing she replied with "oh i'm here" and couldn't explain to us the difference of buying points and minutes and what was better. We had to explain it to another customer because they asked the same question.
Atmosphere: 4
Food: 3
We went for my grandsons 5th birthday.. The employees were just not helpful.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chuck E Cheese Meal
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