On the evening of April 4th 2024, I placed an order through the drive-thru and waited in the drive-thru for 15 minutes with only two cars ahead of me. Once I got my food, while driving home, I see they didn't put the four egg rolls in the bag. I called the restaurant three times before someone answered. I told them at this point I will just be up to get my money I do not want the egg rolls. When I get there, the young worker with her very notable fake eyelashes, appears angry with me slams the window and tells the manager to deal with me. The manager is no better than the worker telling me that she voided my entire order I didn't have to pay for anything she says and to have a wonderful night. Very condescending. If you care about good food and good service, stay away from Magic Wok on Laskey.
Food: 2
Service: 1
Brad Clift
The food is good, and the flavor is great as long as they have some made. The selection is great for variety as well. Every time I hit the drive-thru, it's a small wait to get my order as expected. Now, as for the staff.....kinda pushy and rude, one of the only reasons I don't like this location. I return because of ease to grab a meal on my way home. Easy in and out. If the staff had a more friendly attitude, I would eat here more. The restaurant looks like it's falling in a downhill motion as to appearance, but it doesn't affect the great flavor of the food.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Pick Any Two, Fried Rice, Almond Boneless Chicken
Kelly
Used the drive-thru. Recieved wrong food in our order. Had to repeat our order several times. Employee seemed bothered. We will probably not return there.
Food: 2
Service: 1
Recommended dishes: Fried Rice
Melissa G.
The staff was too busy goofing around to pay attention to our request and the food was cold. Requested just fried rice and gave me white rice, did not tell me that it wasn't included in the pick 2.
Desiree Staifer
Our order wasn’t followed. We asked for egg rolls and they said they couldn’t do it. Also, I eat almond boneless chicken with the gravy on the side, the gravy was not on side making the chicken soggy as all get out, making me not want to eat it. I normally like the food there but tonight the workers didn't want to make food. They were rude and barely gave us rice. Worst experience there.
Atmosphere: 1
Food: 1
Service: 1
Michelle Taylor
When arriving I didn't get greeted I waited a min or two before the gentleman said go ahead with your order I order the family pack of egg rolls . I was told he would have my total at the window as I'm waiting at the window I see the same guy cleaning while sitting waiting to pay. Few mins later a lady opens the window still not greeted and she told me my total. Very Unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg Roll
Kaleb Spencer
My noodles were one big clump my girls food was completely plane and bland no flavor at all the food was horrible the place was dirty I will never be going back they should be out off
Atmosphere: 1
Food: 1
Service: 1
Mike Kerin
Slowest drive thru EVER!! 40 minutes to order and get food at window. Horrible service time!
Service: 1
Teria
My Tofu Mongolian was absolutely overly sweet. It was disappointing at the least. I couldn't eat it.Vegetarian options: You can switch out mostly all the proteins with Tofu
Food: 2
Service: 3
Recommended dishes: Fried Rice
Lisa Dye
We just started ordering dinner from here this past summer, and I must say our food is always amazing. The service is always fast and friendly.
No sauce for egg roll cold never go there again no
Atmosphere: 4
Food: 2
Service: 1
Anthony Zbierajewski
I occasionally eat here. It is the McDonald's equivalent of Asian cuisine. The food is always AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Juliet King
I got a smoothie from there that I could barely drink because they didn't blend it long enough I guess.....it was big chunks of fruit all throughout the smoothie!!
Atmosphere: 3
Food: 1
Service: 1
A. K.
Ordered sesame chicken, and there was very little sweet sour sauce. Other restaurants put enough on to at least flavor the cheap white rice ?.
Atmosphere: 2
Food: 1
Service: 2
John Heiden
Atmosphere is sparse. Food is good. I do wish I could it without celery, though.We got two orders of garlic shrimp, which is our favorite.The smoothie options are also good. I prefer to get a orange pineapple smoothie. (Not listed, but they will make it if you ask.)Vegetarian options: Vegetarian versions of almost everything are available.
On the evening of April 4th 2024, I placed an order through the drive-thru and waited in the drive-thru for 15 minutes with only two cars ahead of me. Once I got my food, while driving home, I see they didn't put the four egg rolls in the bag. I called the restaurant three times before someone answered. I told them at this point I will just be up to get my money I do not want the egg rolls. When I get there, the young worker with her very notable fake eyelashes, appears angry with me slams the window and tells the manager to deal with me. The manager is no better than the worker telling me that she voided my entire order I didn't have to pay for anything she says and to have a wonderful night. Very condescending. If you care about good food and good service, stay away from Magic Wok on Laskey.
Food: 2
Service: 1
The food is good, and the flavor is great as long as they have some made. The selection is great for variety as well. Every time I hit the drive-thru, it's a small wait to get my order as expected. Now, as for the staff.....kinda pushy and rude, one of the only reasons I don't like this location. I return because of ease to grab a meal on my way home. Easy in and out. If the staff had a more friendly attitude, I would eat here more. The restaurant looks like it's falling in a downhill motion as to appearance, but it doesn't affect the great flavor of the food.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Pick Any Two, Fried Rice, Almond Boneless Chicken
Used the drive-thru. Recieved wrong food in our order. Had to repeat our order several times. Employee seemed bothered. We will probably not return there.
Food: 2
Service: 1
Recommended dishes: Fried Rice
The staff was too busy goofing around to pay attention to our request and the food was cold. Requested just fried rice and gave me white rice, did not tell me that it wasn't included in the pick 2.
Our order wasn’t followed. We asked for egg rolls and they said they couldn’t do it. Also, I eat almond boneless chicken with the gravy on the side, the gravy was not on side making the chicken soggy as all get out, making me not want to eat it. I normally like the food there but tonight the workers didn't want to make food. They were rude and barely gave us rice. Worst experience there.
Atmosphere: 1
Food: 1
Service: 1
When arriving I didn't get greeted I waited a min or two before the gentleman said go ahead with your order I order the family pack of egg rolls . I was told he would have my total at the window as I'm waiting at the window I see the same guy cleaning while sitting waiting to pay. Few mins later a lady opens the window still not greeted and she told me my total. Very Unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg Roll
My noodles were one big clump my girls food was completely plane and bland no flavor at all the food was horrible the place was dirty I will never be going back they should be out off
Atmosphere: 1
Food: 1
Service: 1
Slowest drive thru EVER!! 40 minutes to order and get food at window. Horrible service time!
Service: 1
My Tofu Mongolian was absolutely overly sweet. It was disappointing at the least. I couldn't eat it.Vegetarian options: You can switch out mostly all the proteins with Tofu
Food: 2
Service: 3
Recommended dishes: Fried Rice
We just started ordering dinner from here this past summer, and I must say our food is always amazing. The service is always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Egg Roll, Lo Mein Chicken, Fried Rice, Orange Chicken
Restaurantji Recommends
No sauce for egg roll cold never go there again no
Atmosphere: 4
Food: 2
Service: 1
I occasionally eat here. It is the McDonald's equivalent of Asian cuisine. The food is always AMAZING!
Atmosphere: 5
Food: 5
Service: 5
I got a smoothie from there that I could barely drink because they didn't blend it long enough I guess.....it was big chunks of fruit all throughout the smoothie!!
Atmosphere: 3
Food: 1
Service: 1
Ordered sesame chicken, and there was very little sweet sour sauce. Other restaurants put enough on to at least flavor the cheap white rice ?.
Atmosphere: 2
Food: 1
Service: 2
Atmosphere is sparse. Food is good. I do wish I could it without celery, though.We got two orders of garlic shrimp, which is our favorite.The smoothie options are also good. I prefer to get a orange pineapple smoothie. (Not listed, but they will make it if you ask.)Vegetarian options: Vegetarian versions of almost everything are available.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: General TSO Chicken