I placed an order for pick up of two pizzas at 11:13, was told 25 mins, online showed it would be ready at 11:41..get there at 11:45 and was told they had not even made them and it would be another 30 mins before ready! Like wowwww, this is by far the worst Marcos—dude cutting pizza’s sneezing and not covering and not using soap water to wash the hands I watched him sneeze into!
Atmosphere: 1
Food: 1
Service: 1
Daniel Wolfe
Low energy front counter help, cheesy bread has a thin layer of cheese. I’ll probably stick to Vito’s or dominos
Debbra Steele
Is pizza
Tyrone Squires (TransparentRx)
Mary Jane is the most patient person I've ever encountered at a pizza restaurant. I've probably ordered hundreds of pizzas from the various chains. She's the best, ask for her.
Atmosphere: 5
Food: 5
Service: 5
Nataushea Dunn
Ordered from this location while visiting my new grandbaby and got it delivered I was hungry after working all day so me and my daughter decided order pizza, got the pizza and there was no pizza sauce just meat and cheese and bread so I thought I call let them know manager tells me I made the pizza myself well u should know u didn't put no pizza sauce on it I mean arguing out like I had to lie about her mistake or employee mistake took several pictures told her I send her the pizza since she was swearing she put sauce on the pizza this Marcos need a better manager cause she don't know how to talk nor apologize for her mistake period
Food: 1
Service: 1
Brelyn whiteman
Paris and the whole staff did amazing, super helpful, and quick.
Atmosphere: 5
Food: 5
Service: 5
Jordan S
I called to cancel my order because it was placed ant the wrong location and the MANAGER was very rude to me on the phone. Cut me off while I was speaking to tell me “the other manager already told us- have a good day” and hung up on me. I was trying to be polite and communicate- and she was short with me and a very rude tone. I think as a manager- they should have exceptional customer service skills. The crew member that answered was more polite. This is exactly why I don’t order from this location is the first place
Atmosphere: 1
Food: 3
Service: 1
Danny White
I had a young lady by the name of Paris answer the phone, she made things very convenient and quickly and my pizza was cooked on time thank you Paris..🇱🇷✅💯
Atmosphere: 1
Food: 1
Service: 1
Jason Brozowski
The crappy attitude at this kid spoke to me with the disrespect, has caused me never to order from this marcos, maybe not any marcos ever again
Audrey Miller
I ordered pizza and they said 40 minutes so my bf jumped in the shower, I have a heart condition which makes it hard for me to get up and down the stairs. Well it came ine 25 minutes, which was really nice but unfortunately took me a minute to get down there. I apologized right away but I was met by a smart ass comment and it was completely unnecessary. I should have snatched my money back and slammed the door in his face, but I didn't. I just really don't understand why people feel like they have to be rude when they don't know the circumstances.
Staff got the order wrong on two separate occasions. When I tried to ask for them to correct the order the employee whose name I don’t know lucky for him was rude and refused to fix it. That’s the last time I give my money to Marcos thanks to your rude employee.
Atmosphere: 1
Service: 1
kade missler
Ordered 2 cheese breads and 2 subs. All the food was excellent. Made well and the toppings were proportioned good. Offered online. Great place
Atmosphere: 5
Food: 5
Service: 5
nick sears
Added pictures from previous post unreal. I should have just went to subway for heavens sake
Atmosphere: 1
Food: 1
Service: 1
Austin Sears
I will never goto Marco's besides Marco's in Rossford I paid 27 dollars for 2 double meat and double chesse subs plus I added bacon sode on double meat subs usually get two bacon containers for $4.50..I work hard in this heat and they gave me two 8.99 subs for 27 dollars I'm pissed they weren't busy at all I should have known when I walked in wasn't greeted just someone will be with you as they stared into the abyss..Love a contact back this is absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Gary Dickerson
marcos pizza is a scam they made a bad pizza and since i order the same size i was given a pizza i dos not order after i paid for it i tried talking to the manager he answered the phone laid it down and never returned they won’t stand behind there food they gave me garbage because the item they put on it i am allergic to it they still t replace my order
I placed an order for pick up of two pizzas at 11:13, was told 25 mins, online showed it would be ready at 11:41..get there at 11:45 and was told they had not even made them and it would be another 30 mins before ready! Like wowwww, this is by far the worst Marcos—dude cutting pizza’s sneezing and not covering and not using soap water to wash the hands I watched him sneeze into!
Atmosphere: 1
Food: 1
Service: 1
Low energy front counter help, cheesy bread has a thin layer of cheese. I’ll probably stick to Vito’s or dominos
Is pizza
Mary Jane is the most patient person I've ever encountered at a pizza restaurant. I've probably ordered hundreds of pizzas from the various chains. She's the best, ask for her.
Atmosphere: 5
Food: 5
Service: 5
Ordered from this location while visiting my new grandbaby and got it delivered I was hungry after working all day so me and my daughter decided order pizza, got the pizza and there was no pizza sauce just meat and cheese and bread so I thought I call let them know manager tells me I made the pizza myself well u should know u didn't put no pizza sauce on it I mean arguing out like I had to lie about her mistake or employee mistake took several pictures told her I send her the pizza since she was swearing she put sauce on the pizza this Marcos need a better manager cause she don't know how to talk nor apologize for her mistake period
Food: 1
Service: 1
Paris and the whole staff did amazing, super helpful, and quick.
Atmosphere: 5
Food: 5
Service: 5
I called to cancel my order because it was placed ant the wrong location and the MANAGER was very rude to me on the phone. Cut me off while I was speaking to tell me “the other manager already told us- have a good day” and hung up on me. I was trying to be polite and communicate- and she was short with me and a very rude tone. I think as a manager- they should have exceptional customer service skills. The crew member that answered was more polite. This is exactly why I don’t order from this location is the first place
Atmosphere: 1
Food: 3
Service: 1
I had a young lady by the name of Paris answer the phone, she made things very convenient and quickly and my pizza was cooked on time thank you Paris..🇱🇷✅💯
Atmosphere: 1
Food: 1
Service: 1
The crappy attitude at this kid spoke to me with the disrespect, has caused me never to order from this marcos, maybe not any marcos ever again
I ordered pizza and they said 40 minutes so my bf jumped in the shower, I have a heart condition which makes it hard for me to get up and down the stairs. Well it came ine 25 minutes, which was really nice but unfortunately took me a minute to get down there. I apologized right away but I was met by a smart ass comment and it was completely unnecessary. I should have snatched my money back and slammed the door in his face, but I didn't. I just really don't understand why people feel like they have to be rude when they don't know the circumstances.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Staff got the order wrong on two separate occasions. When I tried to ask for them to correct the order the employee whose name I don’t know lucky for him was rude and refused to fix it. That’s the last time I give my money to Marcos thanks to your rude employee.
Atmosphere: 1
Service: 1
Ordered 2 cheese breads and 2 subs. All the food was excellent. Made well and the toppings were proportioned good. Offered online. Great place
Atmosphere: 5
Food: 5
Service: 5
Added pictures from previous post unreal. I should have just went to subway for heavens sake
Atmosphere: 1
Food: 1
Service: 1
I will never goto Marco's besides Marco's in Rossford I paid 27 dollars for 2 double meat and double chesse subs plus I added bacon sode on double meat subs usually get two bacon containers for $4.50..I work hard in this heat and they gave me two 8.99 subs for 27 dollars I'm pissed they weren't busy at all I should have known when I walked in wasn't greeted just someone will be with you as they stared into the abyss..Love a contact back this is absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
marcos pizza is a scam they made a bad pizza and since i order the same size i was given a pizza i dos not order after i paid for it i tried talking to the manager he answered the phone laid it down and never returned they won’t stand behind there food they gave me garbage because the item they put on it i am allergic to it they still t replace my order
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