Nice people. Quick answer. They won't take the Coupons from Marcos web site. They are not a Corporate store. I will not be tipping
Atmosphere: 2
Food: 5
Service: 2
Janet
Their online ordering is a joke. The absolute worst website I've ever used.
barbara espino
MARCOS-MIAMI ST. TOLEDO, OH NEVER FAILS ON DELICIOUSNESS!!! From quality to promptness, you can definitely count on their delivery! Always fast and HOT! ESPECIALLY MY FAMILY FAVORITES, the "steak/mushroom, cheese & Italian subs". Not to mention the "All Meat & BBQ Chicken with or without pineapple". So satisfying to our family at the least. Use their coupons and get great deals! P.S. don't forget to tip their workers/drivers!Kid-friendliness: My deliveries are always pleasant. That makes me feel SAFE & APPRECIATED! So, thanks to you all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own, Hawaiian Chicken, Steak and Cheese, Garden, Cheezybread, Pepperoni Pizza
Ray Cool
Poor customer service, my order was 45mins to an hour after a hour and 15mins didn't get my food i call to see what's going he put me on hold for 2mins when he pick up back and I ask about my order he hung up the phone, that's not good customer service.
Danielle Garcia
Okay we usually order from Marco’s on Main St Toledo Ohio at least 2-3 times a week depending on the week but tonight was the most worse/ horrible food and service I’ve ever received!!!!! First I was put on hold I could hear the employee taking down someone else’s card information like definitely not cool makes me wonder if they did the same to me ?? then did not sound pleased kind of on the rude side! Well after I placed my order it came to 42 and some change the first delivery person it was well over an hour and to top it off he didn’t give me a receipt to sign cause I usually tip no matter what cause I just do but he didn’t have or didn’t want to give me a receipt at all!! I found out they gave their self a tip without my knowledge!!! Then me and my children started eating our pizza and mine had hair cooked into the pizza ? and my cinnamon squares were either burnt or they dumped the whole container on it so I called for the first time to complain which I hate doing that at all!!! And I explained to the manager and she said she would have them remade and sent out in 15-20 mins it took them another hour and the second driver was a woman and she got an attitude with my daughter and her tone and body language was NOT OKAY AT ALL considering she’s 12 gonna be 13 then proceeded to argue with me and very unprofessional I ended up not eating the food I spent a lot of money on because they did the same thing to my cinnamon bread again and I do have pictures it looks so nasty to me too much and it felt on purpose!! The manager also told me to make sure they give me receipts like that’s my job to make sure I sign them idk ??♀️ I just think she wasn’t informed or just bad at her job!!! But will not order from them again and it’s sad cause I love their food usually but their staff is just off the wall now!! They are just very nasty and rude to customers and they should be fired because of it I’m sorry but not sorry get better staff!! And make them wear hair nets cause it was disgusting ? to me!!!
Recommended dishes: Build Your Own, Pepperoni Pizza
Angela Malloy
Friendly staff & great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnasquares, Hawaiian Chicken, Chicken Club, Steak and Cheese, Italian Chef
Ms_GamerGirl
Made a call for delivery end up calling twice after they said to wait an hour and just to find out they never even came at all to be honest after the waiting and starving for something that never
Atmosphere: 1
Food: 1
Service: 1
Lauren Roshak
Ordered my pizza and took 2 hours to deliver it! Still haven’t gotten the pizza yet. Live time showed the store was less busy than usual for the
Service: 1
Kelly Allen
The manager and staff were great. My order was 30 mins late on a pick up. She explained that the store had gotten a new POS system and was having some confusion. Plus, it was Friday, and they were backed up with online orders. I was pressed for time to get lunch for our guys so they could go back to work.I sat and watched the young adults working hard and handling it well.The pizza was delicious. I will definitely return!
Atmosphere: 4
Food: 5
Service: 5
Bruce Bruce
We have been more then fair when it comes to giving another chance to marcos at 149 main st toledo ohio actually 3 separate occasions but tonight I can honestly say was the absolute last time that I will ever contact that place to order food if anybody I know tries to order food from there I'll do everything in my power to beg them to take their money elsewhere I will be sure to inform everyone that I know to steer clear from that business and I have never in my life wondered so much how a place stays open as much as I do with this place tonight I ordered 2 chicken club subs with one of them having banana pepper and ranch the other Italian sauce and both no tomatoes mind u we've ordered this I believe 3-4 times but this time when I ordered I started to explain what I would like and the employee let me know that ok your order from last time is still in the computer...so I proceeded to ask him if he could read it off to me...he read it off and it was indeed how we wanted the subs made so I waited and thus started this adventure smh...so an hr and 24 minutes after that call the subs Finally arrive and my girlfriend goes to get them ready by just cutting them up and putting them on a plate when she hands me mine and I start to eat I notice that it's absolutely not right...loaded with tomatoes and NO banana peppers no ranch no Italian sauce so I call to inform them and more or less they say that I am crazy that they seen with their own eyes that the subs were made correctly and the peppers and other things were seen by them being put on the subs In which I tell them the subs are right here in front of me and I promise that these subs are made exactly like they are supposed to be when u order them without saying u want anything done to them except for being made so sloppy and just watered down from the extreme amount of tomatoes added to them so I tell the employee that I'm not trying to call and complain because I'm looking for any free handouts or anything I just want what I ordered with my money so I tell him look I'm looking at my food it has none of what I asked for when he tells me that I'm a liar because he watched the subs being made and that if I was looking for anything to be remade and sent it wasn't going to happen and that if I had any further complaints that I should feel free to contact corporate and make a complaint and told me to have a good night and hung up on me...SMFH never will I order from this place again.
I love your Pizza and other items you offer..we used to order from there at least once a week if not more. But now that my husband and myself are retired it's maybe twice a month if we can ?. The workers have always been so pleasant on the phone and patient with me except for tonight.. the man that took my order was very short with me and rude!!!. I know you all are very busy on Fridays but he didn't even take the time to say Thank you for your order or even say goodbye, just rudely hung up ?
The Marco's on Main St is my favorite! They always do their very best, and IF they make a mistake, they are quick to fix it! I've been going there so long and so often that they know my order! The manager always checks my order, ever since sardines were accidentally put on my pizza a few years ago. ?
Atmosphere: 5
Food: 5
Service: 5
Ray T
Fast service, amazing staff, always busy, thank you.
Nice people. Quick answer. They won't take the Coupons from Marcos web site. They are not a Corporate store. I will not be tipping
Atmosphere: 2
Food: 5
Service: 2
Their online ordering is a joke. The absolute worst website I've ever used.
MARCOS-MIAMI ST. TOLEDO, OH NEVER FAILS ON DELICIOUSNESS!!! From quality to promptness, you can definitely count on their delivery! Always fast and HOT! ESPECIALLY MY FAMILY FAVORITES, the "steak/mushroom, cheese & Italian subs". Not to mention the "All Meat & BBQ Chicken with or without pineapple". So satisfying to our family at the least. Use their coupons and get great deals! P.S. don't forget to tip their workers/drivers!Kid-friendliness: My deliveries are always pleasant. That makes me feel SAFE & APPRECIATED! So, thanks to you all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own, Hawaiian Chicken, Steak and Cheese, Garden, Cheezybread, Pepperoni Pizza
Poor customer service, my order was 45mins to an hour after a hour and 15mins didn't get my food i call to see what's going he put me on hold for 2mins when he pick up back and I ask about my order he hung up the phone, that's not good customer service.
Okay we usually order from Marco’s on Main St Toledo Ohio at least 2-3 times a week depending on the week but tonight was the most worse/ horrible food and service I’ve ever received!!!!! First I was put on hold I could hear the employee taking down someone else’s card information like definitely not cool makes me wonder if they did the same to me ?? then did not sound pleased kind of on the rude side! Well after I placed my order it came to 42 and some change the first delivery person it was well over an hour and to top it off he didn’t give me a receipt to sign cause I usually tip no matter what cause I just do but he didn’t have or didn’t want to give me a receipt at all!! I found out they gave their self a tip without my knowledge!!! Then me and my children started eating our pizza and mine had hair cooked into the pizza ? and my cinnamon squares were either burnt or they dumped the whole container on it so I called for the first time to complain which I hate doing that at all!!! And I explained to the manager and she said she would have them remade and sent out in 15-20 mins it took them another hour and the second driver was a woman and she got an attitude with my daughter and her tone and body language was NOT OKAY AT ALL considering she’s 12 gonna be 13 then proceeded to argue with me and very unprofessional I ended up not eating the food I spent a lot of money on because they did the same thing to my cinnamon bread again and I do have pictures it looks so nasty to me too much and it felt on purpose!! The manager also told me to make sure they give me receipts like that’s my job to make sure I sign them idk ??♀️ I just think she wasn’t informed or just bad at her job!!! But will not order from them again and it’s sad cause I love their food usually but their staff is just off the wall now!! They are just very nasty and rude to customers and they should be fired because of it I’m sorry but not sorry get better staff!! And make them wear hair nets cause it was disgusting ? to me!!!
Recommended dishes: Build Your Own, Pepperoni Pizza
Friendly staff & great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnasquares, Hawaiian Chicken, Chicken Club, Steak and Cheese, Italian Chef
Made a call for delivery end up calling twice after they said to wait an hour and just to find out they never even came at all to be honest after the waiting and starving for something that never
Atmosphere: 1
Food: 1
Service: 1
Ordered my pizza and took 2 hours to deliver it! Still haven’t gotten the pizza yet. Live time showed the store was less busy than usual for the
Service: 1
The manager and staff were great. My order was 30 mins late on a pick up. She explained that the store had gotten a new POS system and was having some confusion. Plus, it was Friday, and they were backed up with online orders. I was pressed for time to get lunch for our guys so they could go back to work.I sat and watched the young adults working hard and handling it well.The pizza was delicious. I will definitely return!
Atmosphere: 4
Food: 5
Service: 5
We have been more then fair when it comes to giving another chance to marcos at 149 main st toledo ohio actually 3 separate occasions but tonight I can honestly say was the absolute last time that I will ever contact that place to order food if anybody I know tries to order food from there I'll do everything in my power to beg them to take their money elsewhere I will be sure to inform everyone that I know to steer clear from that business and I have never in my life wondered so much how a place stays open as much as I do with this place tonight I ordered 2 chicken club subs with one of them having banana pepper and ranch the other Italian sauce and both no tomatoes mind u we've ordered this I believe 3-4 times but this time when I ordered I started to explain what I would like and the employee let me know that ok your order from last time is still in the computer...so I proceeded to ask him if he could read it off to me...he read it off and it was indeed how we wanted the subs made so I waited and thus started this adventure smh...so an hr and 24 minutes after that call the subs Finally arrive and my girlfriend goes to get them ready by just cutting them up and putting them on a plate when she hands me mine and I start to eat I notice that it's absolutely not right...loaded with tomatoes and NO banana peppers no ranch no Italian sauce so I call to inform them and more or less they say that I am crazy that they seen with their own eyes that the subs were made correctly and the peppers and other things were seen by them being put on the subs In which I tell them the subs are right here in front of me and I promise that these subs are made exactly like they are supposed to be when u order them without saying u want anything done to them except for being made so sloppy and just watered down from the extreme amount of tomatoes added to them so I tell the employee that I'm not trying to call and complain because I'm looking for any free handouts or anything I just want what I ordered with my money so I tell him look I'm looking at my food it has none of what I asked for when he tells me that I'm a liar because he watched the subs being made and that if I was looking for anything to be remade and sent it wasn't going to happen and that if I had any further complaints that I should feel free to contact corporate and make a complaint and told me to have a good night and hung up on me...SMFH never will I order from this place again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love your Pizza and other items you offer..we used to order from there at least once a week if not more. But now that my husband and myself are retired it's maybe twice a month if we can ?. The workers have always been so pleasant on the phone and patient with me except for tonight.. the man that took my order was very short with me and rude!!!. I know you all are very busy on Fridays but he didn't even take the time to say Thank you for your order or even say goodbye, just rudely hung up ?
Food: 5
Service: 4
Recommended dishes: Cinnasquares, Hawaiian Chicken, Deluxe, Chicken Club, Steak and Cheese, Cheezybread, Chicken Wings
The Marco's on Main St is my favorite! They always do their very best, and IF they make a mistake, they are quick to fix it! I've been going there so long and so often that they know my order! The manager always checks my order, ever since sardines were accidentally put on my pizza a few years ago. ?
Atmosphere: 5
Food: 5
Service: 5
Fast service, amazing staff, always busy, thank you.
Atmosphere: 5
Food: 5
Service: 5
Great pizza ?.. always hot..thank you ?????✝️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Our pizza was burnt. The wings were ok.
Atmosphere: 5
Food: 2
Service: 5