Starbucks
833 W Alexis Rd, Toledo
(419) 269-6905
Recent Reviews
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You guys have seriously gotta have two people closing. One person on the clock and then going on break is pretty inconvenient for people placing a mobile order ahead and getting there to see no one working. The lights are also left on when on break, which if I remember right they're meant to turn those off.
But my complaining aside, there is also one male employee who turned me away because he was on break cleaning, which I left him be for fifteen minutes while he did. The point is he shouldn't have to be cleaning on his break, there should be a second employee helping him.
This 1 star is not meant for any of the starbucks employees, but kroger as a whole to shed light on the scheduling*
Love this place to get my morning coffee!! Friendly and helpful staff. Amazing cute cups to buy also š
Atmosphere: 5
Food: 5
Service: 5
Sha'nyla absolutely a pleasure. Location on second day of no hot drinks or espresso..she did talk me into a cold beverage but what!?
Service: 5
Always fresh
Atmosphere: 4
Food: 3
Service: 3
Have been going to this location for years. They have lost all the nice friendly employees and have replaced them with snotty younger employees. When I arrived my drink was ready but was not made properly. When I asked to have it remade properly I was given an attitude by Alondra. I donāt pay almost 7.00 for a coffee that isnāt made properly. It shouldnāt have been a problem to have it remade seeing how they did it wrong the 1st time
Service: 1
Everytime I order here or the lambertville one ( they are the 2 closest to my house) I always end up extremely disappointed, as a paying customer who gets charged for extra caramel and the crunch I would assume that would be provided, BUT I FEAR that is far what youāll receive from here⦠seeing as the giving me the tiniest drop of caramel and crunch in my drink!. Then when asking as theyāre making it if thatās extra caramel you get attitude as a reply. Therefor with how many times in a row that my drinks have been made shitty I will be giving my hard earned money (unfortunately seeing as I love this one drink) to a different coffee corporation
Atmosphere: 1
Food: 1
Service: 1
This is the best Starbucks I have ever been to! I come for my espresso 5 mornings a week. Bethany and her team (Mason, Jade, Alondra) all know me by name, and my drink order before I even order. They are all amazing baristas! Always friendly, with smiles on their faces! Thanks teamā¦for always giving me a great start to my day!
Atmosphere: 5
Food: 5
Service: 5
Went today around 230/3 great service and my Frappuccino was great! Thank you
Food: 5
Service: 5
I am new to the area and struggling to find an iced coffee I like. Or that is made consistently. I went in an talked to the young lady at the counter. She was kind, and professional. The iced coffee she made was great. I will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Jade and Bethany know my family by heart and know our orders by heart. Always friendly and always helpful and make our drinks how we like them. They always do their best to make it a good experience for my family . They even know my child like a chocolate cake pop when we order our usual drinks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bethany and Jade always make sure to get our order correct and know our drinks by heart when ever we go in. They always talk to my family and make sure to be friendly
Jade and Bethany know my family by heart and know our orders by heart. Always friendly and always helpful and make our drinks how we like them. They always do their best to make it a good experience for my family . They even know my child like a chocolate cake pop when we order our usual drinks.
Atmosphere: 5
Food: 5
Service: 5
My fav one
Atmosphere: 5
Food: 5
Service: 5
Made my order online, yes it was customized but damn JADE threw the cup that she messed up into the sink when I politely tried to correct the mistake before they had to remake the whole drink. Instead she gives the order to her coworker who was an absolute sweetheart who happily mafe the drink correctly. The ABSOLUTE WORST customer service at Starbucks I have ever received. If she's working I'll cancel my order and go elsewhere. Just disgusting.
Service: 1
Jade always makes our drinks great and sheās always so friendly and nice. Thank you ā¤ļøalso stayed past her shift to our drinksā¤ļø
Food: 5
Service: 5
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