Steak 'n Shake

2141 S Reynolds Rd, Toledo
(419) 381-6805

Recent Reviews

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Jaydogg Smallcircle

New owners have made all great improvements! the food is great! the milkshakes are real ice cream! the chicken, Fries and Onion rings are all fried in 100% Beef Tallow!!!!! Drive wait was 4 to 5 minutes!!!! great place!!!!

Nataushea Dunn

My son favorite restaurant garlic double steak burger add mayo with parm 🍟 🍔

Atmosphere: 5

Food: 5

Service: 5

christopher miller

Did a drive thru fries and shakes order. It was very well made the fries were incredible đŸ€©

Food: 5

Service: 5

Trey Moran

Layna was great, really cares about her job đŸ’ȘđŸœ

Atmosphere: 5

Food: 5

Service: 5

Jason Batchelor

In an effort to go completely AI with ordering, refills, etc, customer service has extremely suffered. We won’t be back.

Atmosphere: 3

Food: 2

Service: 2

JosiLyn Perry

I was in yesterday around 6pm, my family and I waited in line for 25 minutes, as I expected good food from the first time I went. As they make sure everything is fresh right? I got my food, fries were old you can tell. Along with missing my chili mac, we turned around cause 1. I spend $38 at this restaurant I want fresh food. 2. It took 15 minutes for someone to come to the counter after my s/o called seeing that I’ve been waiting and not getting helped, more people come. 3. This baffled me. The lady asked the 2 cooks “hey you get them fresh fried out to that lady (me)” their response “well we’re working on the chili” and fries come back. STILL OLD. Fresh fries are supposed to be hot to the mouth not heater warm and soggy. Mind you I heard them drop the fries when she asked and I still received cold fries. My daughter’s meal, got two chicken tenders. That weren’t even worth 1 combined. Cold, along w her fries as well. I would ultimately want a refund because I got home and lost my appetite (and still now it’s sitting in the fridge. waiting for an hour for “fresh” food that was barely even fresh. Mind you we entered the drive thru at 6:15, didn’t get to leave until about 7:01, I have never had an experience like this at any other restaurant. My first experience was amazing and that’s why I came back. So very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Orion Stokes

Great food great prices and great people will be back

Atmosphere: 5

Food: 5

Service: 5

Michelle Talbot

The double bacon cheeseburger didn't disappoint, it was delicious.

Cedrick Hilliker

Food was hot and quick, order was accurate, restaurant was clean, and employees were friendly.

Atmosphere: 5

Food: 5

Service: 5

Paul D.

This place has gone way downhill in my opinion.

Atmosphere: 1

Food: 1

Service: 1

Kelly Sanders

The hamburger buns were falling apart. They weren't toasted either. It was hard for handicap person (me) walking with two canes

Sue Waggoner

Felt very bad for the 3 servers there as no one else showed up to work the day I was there. They closed the drive thru, but once inside they were hustling & apologizing for anyone who had to wait more than 15 min.

Atmosphere: 3

Food: 5

Service: 2

Dana Heavner

It's a steak N shake. I mean, I remember when, back in my day, they had table side servers but that's gone however they have been able to keep prices low. The burgers were good, cheese fries excellent, and shakes delicious. Still burger and fries but just different than regular ol places as you make a drive to places.

Atmosphere: 3

Food: 4

Service: 4

Cookie “COOKIEHEAD” Head

Thought they were closed. Definitely open! I brought my daughter a shake (creamsicle) it had a whole ice cream bar in it! Delicious

Atmosphere: 5

Food: 5

Service: 5

Howard King

Orange dream sickle is the best thing I ever had in a cup, awesome ideal stays so cold for so long it's unbelievable...

Atmosphere: 5

Food: 5

Service: 4

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