So, on a whim we stopped at Steak 'n Shake on our way to Cooperstown NY. This particular location has now earned the esteemed reputation of ruining every other Steak 'n Shake for me. I will officially never go to another Steak 'n Shake as long as I live. It was filthy, the customer service was terrible, and most of our orders were wrong.
Dorothy Doherty
We go here almost once a week. Great play to feed up to 6 people for around $30. I love the garlic burger and my husband loves the Frisco melt. The services is usually great, it just that ever so often we get a server that is still ruff...still learning. Most the time it's all great! ?
Steven Murphy
Best salad and fries on UT's campus.
Samuel Achebumere
The service and the environment is cool
Arawyn Lyonesse
We go here almost once a week. Great play to feed up to 6 people for around $30. I love the garlic burger and my husband loves the Frisco melt. The services is usually great, it just that ever so often we get a server that is still ruff...still learning. Most the time it's all great! ðŸ‘
Mikaylah Marshall
We ordered a milkshake and they they barely put any whipcream on it and we had a milk shake and pop and only gave us one straw they put no maynase on my sandwhitch no ketchup on our hotdog and the fries the were cold.
Arrived there this evening and dined in around 10:15pm. Twenty minutes passed before our drink order was taken and the waitress was so rude and bothered to have to deal with us. It was just myself and a friend, we each ordered a drink and a burger and fries. We didn't get our food until 11:45. No refills on drinks. Went up front to pay and our waitress says something about it being midnight and the register doing something but mumbled everything, didn't look at us when she was talking so we weren't even sure she was talking to us. She walked away and left us standing there for over 5 mins. All while having to hear the staff bad mouth their dm loudly. Unprofessional and disappointing.
Maggie M.
We went today to have lunch. Place was packed as usual, maybe more so because it was happy hour. Half priced milkshakes is the reason. I had the Hershey's Special dark milkshake which is my favorite. So much better than Sonic shakes because they seem to have issue with making them taste like chocolate. Steak 'n Shakes are so thick that they give you a spoon at the same time as the straw. My friend swore the strawberry one was better but not a fan of those. We both had the steak burger with bacon and cheese sandwich which is our go to. Great and tasty there to, my only small complaint is that lately I have had to request extra mustard because they either forget it entirely or there just a tiny amount of it. Other than that, service is good and the place is clean.
Loved it food was awesome
out of business thankfully
Shakes are good. Open 24/7. That's a plus
Most of the time good service and food
So, on a whim we stopped at Steak 'n Shake on our way to Cooperstown NY. This particular location has now earned the esteemed reputation of ruining every other Steak 'n Shake for me. I will officially never go to another Steak 'n Shake as long as I live. It was filthy, the customer service was terrible, and most of our orders were wrong.
We go here almost once a week. Great play to feed up to 6 people for around $30. I love the garlic burger and my husband loves the Frisco melt. The services is usually great, it just that ever so often we get a server that is still ruff...still learning. Most the time it's all great! ?
Best salad and fries on UT's campus.
The service and the environment is cool
We go here almost once a week. Great play to feed up to 6 people for around $30. I love the garlic burger and my husband loves the Frisco melt. The services is usually great, it just that ever so often we get a server that is still ruff...still learning. Most the time it's all great! ðŸ‘
We ordered a milkshake and they they barely put any whipcream on it and we had a milk shake and pop and only gave us one straw they put no maynase on my sandwhitch no ketchup on our hotdog and the fries the were cold.
Restaurantji Recommends
Great shakes! Love the fries!!
It was simply ok.
Theres always something they mess up.
Arrived there this evening and dined in around 10:15pm. Twenty minutes passed before our drink order was taken and the waitress was so rude and bothered to have to deal with us. It was just myself and a friend, we each ordered a drink and a burger and fries. We didn't get our food until 11:45. No refills on drinks. Went up front to pay and our waitress says something about it being midnight and the register doing something but mumbled everything, didn't look at us when she was talking so we weren't even sure she was talking to us. She walked away and left us standing there for over 5 mins. All while having to hear the staff bad mouth their dm loudly. Unprofessional and disappointing.
We went today to have lunch. Place was packed as usual, maybe more so because it was happy hour. Half priced milkshakes is the reason. I had the Hershey's Special dark milkshake which is my favorite. So much better than Sonic shakes because they seem to have issue with making them taste like chocolate. Steak 'n Shakes are so thick that they give you a spoon at the same time as the straw. My friend swore the strawberry one was better but not a fan of those. We both had the steak burger with bacon and cheese sandwich which is our go to. Great and tasty there to, my only small complaint is that lately I have had to request extra mustard because they either forget it entirely or there just a tiny amount of it. Other than that, service is good and the place is clean.