I apologize as I forgot the manager name but THANK YOU SO MUCH. Doordash screwed up my sons $30 order while I was at work and the amazing manager on staff on 11/21 was very understanding and helping correct the situation all with a smile. This is how customer service is suppose to be.
Atmosphere: 5
Food: 5
Service: 5
Melana Mackal
I asked specifically for no tomato’s guess what they gave me? Tomatoes 🍅
Atmosphere: 1
Food: 2
Service: 1
Gabby Schaller
Charging full price soft drink prices for a small cup of water. All for paying a cup fee but really Taco Bell? Redicykous but cool, won’t get it. Come around to the window for my food and the manager and crew member and talking shit about it.
Liam Chambers
They screwed up my order
Atmosphere: 5
Food: 1
Service: 5
Eliana Peron
Incredibly rude staff, got upset at us for being in the lobby at 10 because of the shift change. When we stepped outside and came back in after we ordered a staff member started loudly talking about stopping letting customers in. She seemed really stressed and was making the other employees also stressed
Atmosphere: 1
Food: 1
Service: 1
Wes Wittenmyer
Always a great place to stop and eat
Atmosphere: 5
Food: 5
Service: 5
Sarah
First time at this location and last time at this location. Came and ordered something and they got my order wrong not once but twice…how are you a manager and mess up an order twice? Anyways, I tried not to make it a big deal so I went on the app to submit feedback, however, every feedback submitted needs an order number. The app tells you that you can find it through the app, but there was no order number displayed nor did I receive my receipt to view it physically. Called the store and let them know what had happened and to ask for my order number, and the manager had thee biggest attitude for no reason. Don’t get mad that you don’t know how to make a simple order right the first time. You lack friendliness, confidence, and competence. I never caught an attitude throughout the whole experience, but he did. Asked to speak to the other manager and he was so much nicer than the other manager will ever be. I appreciate the nice manager a lot. Hopefully he can teach the other manager how to fulfill orders correctly, and respect others the way he should…be careful with this location.
Atmosphere: 1
Food: 1
Service: 1
Billy Allison
I placed an online order and ended up going to the wrong location. No biggie, I drove to the correct one. I arrived and a young woman came to the pick up window, and said hold on a minute. After nearly 20 minutes a woman from the back says that I have to confirm my arrival and then they’ll start, and she has 7 cars ahead of me. Customer service would dictate that while I should’ve known to do this, I still was here for a long time. So for me, the app sucks because why do I need to do all of that after placing my order online. At least chick fil an automatically picks it up that you arrived. Plus, I they knew I was waiting and didn’t tell me I needed to do such.
Ridiculous! I had to order before I could use the restroom and then someone walked me to restroom to use code to open it. Had to order at kiosk.... would be nice to see a friendly face that could help. Food was ok.
Atmosphere: 1
Food: 3
Service: 1
Molly Wells
The person working the drive thru was welcoming and courteous and deserves more stars than the food. If you’re going to have your customer pull over and wait for you to bring out their meal, at least make sure their order is good to go. The cheese in my cheese quesadilla was hardly melted and there was practically no filling in my crunch wrap supreme.
Food: 2
Service: 3
Shurrainna Minnis
There's more than six staff in there besides the cooks in the back everybody standing around doing nothing I've been here 20 minutes and I still don't have my food.
Food: 5
Service: 1
Mr.Perfect X10
5 stars all around I just don't understand as high as they look they don't even know how to roll a burrito
CaSh OnLy 🤡🤡🤡
Last time here ever, actually.
I apologize as I forgot the manager name but THANK YOU SO MUCH. Doordash screwed up my sons $30 order while I was at work and the amazing manager on staff on 11/21 was very understanding and helping correct the situation all with a smile. This is how customer service is suppose to be.
Atmosphere: 5
Food: 5
Service: 5
I asked specifically for no tomato’s guess what they gave me? Tomatoes 🍅
Atmosphere: 1
Food: 2
Service: 1
Charging full price soft drink prices for a small cup of water. All for paying a cup fee but really Taco Bell?
Redicykous but cool, won’t get it. Come around to the window for my food and the manager and crew member and talking shit about it.
They screwed up my order
Atmosphere: 5
Food: 1
Service: 5
Incredibly rude staff, got upset at us for being in the lobby at 10 because of the shift change. When we stepped outside and came back in after we ordered a staff member started loudly talking about stopping letting customers in. She seemed really stressed and was making the other employees also stressed
Atmosphere: 1
Food: 1
Service: 1
Always a great place to stop and eat
Atmosphere: 5
Food: 5
Service: 5
First time at this location and last time at this location. Came and ordered something and they got my order wrong not once but twice…how are you a manager and mess up an order twice? Anyways, I tried not to make it a big deal so I went on the app to submit feedback, however, every feedback submitted needs an order number. The app tells you that you can find it through the app, but there was no order number displayed nor did I receive my receipt to view it physically. Called the store and let them know what had happened and to ask for my order number, and the manager had thee biggest attitude for no reason. Don’t get mad that you don’t know how to make a simple order right the first time. You lack friendliness, confidence, and competence. I never caught an attitude throughout the whole experience, but he did. Asked to speak to the other manager and he was so much nicer than the other manager will ever be. I appreciate the nice manager a lot. Hopefully he can teach the other manager how to fulfill orders correctly, and respect others the way he should…be careful with this location.
Atmosphere: 1
Food: 1
Service: 1
I placed an online order and ended up going to the wrong location. No biggie, I drove to the correct one. I arrived and a young woman came to the pick up window, and said hold on a minute. After nearly 20 minutes a woman from the back says that I have to confirm my arrival and then they’ll start, and she has 7 cars ahead of me. Customer service would dictate that while I should’ve known to do this, I still was here for a long time. So for me, the app sucks because why do I need to do all of that after placing my order online. At least chick fil an automatically picks it up that you arrived. Plus, I they knew I was waiting and didn’t tell me I needed to do such.
Atmosphere: 1
Food: 1
Service: 1
We got there at 3a.m. so what do you expect 🤔
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Ridiculous! I had to order before I could use the restroom and then someone walked me to restroom to use code to open it. Had to order at kiosk.... would be nice to see a friendly face that could help. Food was ok.
Atmosphere: 1
Food: 3
Service: 1
The person working the drive thru was welcoming and courteous and deserves more stars than the food. If you’re going to have your customer pull over and wait for you to bring out their meal, at least make sure their order is good to go. The cheese in my cheese quesadilla was hardly melted and there was practically no filling in my crunch wrap supreme.
Food: 2
Service: 3
There's more than six staff in there besides the cooks in the back everybody standing around doing nothing I've been here 20 minutes and I still don't have my food.
Food: 5
Service: 1
5 stars all around I just don't understand as high as they look they don't even know how to roll a burrito
Atmosphere: 5
Food: 5
Service: 5
Loved the doritos tortilla taco
Atmosphere: 3
Food: 5
Service: 5
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