Taco Bell

1220 W Alexis Rd, Toledo
(419) 478-1626

Recent Reviews

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Cole Mosier

DONT GO HERE. Nobody here cares about there job. My food was horrible everyone attitude was horrible and nobody cares. 0/10

Atmosphere: 1

Food: 1

Service: 1

Crystal

The staff at this location was fantastic. I placed an order through the app, and the delivery service did not complete my delivery. Trying to get things sorted out with the service, the staff went above and beyond to make things right. I really appreciate the service. Thank you!

Atmosphere: 5

Food: 4

Service: 5

Samantha Smithers

7.58 worth of add ons and not one was put on it my husband's food was falling apart and tortilla shell was rock hard . I've called 4 times and they never answered horribly bad place to stop for food

Atmosphere: 1

Food: 1

Service: 1

Robb Cairl

Artificial intelligence taco bell is worst taco bell.

Atmosphere: 3

Food: 3

Service: 1

Tay Will

They had the nerve to pull me up for about 10 mins...all for my food to be cold and he gave me 29 packs of sauce for 2 tacos.

Atmosphere: 1

Food: 1

Service: 1

Spencer

How is it almost every single time I come to this Taco Bell the chalupas are ALWAYS hard, food is always waited for just for it to get to my hands still cold. I genuinely don’t understand how every time I come theres ALWAYS people waiting on their food and our food is still cold or hard ass chalupas. Yall are NOT supposed to let the chalupas shells sit there all day, theyre meant to be made to order regardless if you’re running them in $7 boxes or not. I waste half of my break in line waiting for food during lunch when I decide to get Taco Bell. Just confusing to me how this location id run

Atmosphere: 1

Food: 1

Service: 1

David Crooks

They suck

Atmosphere: 1

Food: 1

Service: 1

Jodie Spackey

The employees are great. The one manager is a prime candidate for further training in the service industry.

Atmosphere: 5

Food: 5

Service: 5

Kmya Souza

I placed an order at the kiosk in the lobby instead of going through the drive-thru. Since I had cash, the kiosk prompted me to go to the counter and pay. However, one employee went up to the register in front of me twice without acknowledging me. It took another employee about 7 more minutes to come and take my money. I should have left while I was waiting to pay because of how long it took them to acknowledge me at the counter. We ended up waiting an additional 35 minutes with no food in sight.

We asked for a refund because my fiancé has to get to work at his 3rd shift job, and we couldn’t wait any longer. The employee said they were overstaffed, which was unfortunate for everyone, except for the drive-thru customers whose orders seemed to be going out in a far more timely manner. Everyone in the lobby sat there upset and hungry.

I ended up going to the Taco Bell on Phillips and got in and out in under 5 minutes.

Atmosphere: 1

Service: 1

Shannon VanderHorst

Do not like the computer voice ordering she does not understand questions! And she has no personality! Waited forever for 1 item and they had everyone pull out of line. Because they said they were waiting on chalupas which im sure is true. But clearly under staffed!

Shalin Donbrosky

I doordash a lot to this location, and I feel the employees don't give 2 cents. They look at you but don't acknowledge you at all. I always stand and wait for over 10 to 15 min waiting for someone's order to be done. Then they look at me and ask who I'm waiting for. Just like right now while I'm writing this review I'm waiting. And only one person has locked at me but has not said a word to me. Left her bag on counter and took it like I want to steal it. Sorry But I want this order on-time and leave please.

Service: 1

Donnie Gentry

Had to pull forward and wait with 5 cars, they take money and line ya up outside where you wait 10 mins plus for order. Avoid

J Beil

Consistency is their specialty

Atmosphere: 5

Food: 5

Service: 5

David Sheeder

Don't expect to have them give sauce, even if you ask, napkins? Won't get those either and the wait that's another story. Just don't be in a hurry 🙄

Atmosphere: 1

Food: 1

Service: 1

Samantha Lewis

Lazy no working people who just dont care. Small order a chicken Quesadilla.
Lazy people really just threw some cheese and sauce. Then charged me 6.00.

Atmosphere: 1

Food: 1

Service: 1

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