Kudos to Tiara! There were problems with the cash register system and not so good quality food. But she went above and beyond to make our experience correct and as pleasurable as possible.
Amy Davis
The time on there web site says they open at 9. They then decided that they were not opening till 10. Then when asked again they said they were not opening till 11. Change your hours on your website and at your business location so that customer's are aware of them. Your business hours should be clearly stated at your business locationNo one wants to wait around just to be told they have to wait longer. All in all horrible customer service. ? Tables were also all dirty from the lack of care from the previous shift. Yuk!
Atmosphere: 1
Food: 3
Service: 1
Kyle Rush
Usually get the seafood combo, it's just a frozen breaded fish filet and 6 panko frozen shrimp with fries, but it's hot and tasty.
Atmosphere: 3
Food: 4
Service: 4
Mindy Tennant
I have eaten here before, and the food was good. Tonight however, I got fish and chips, and the fish was so greasy I couldn't eat it, you could see the grease in it. My friend ordered chicken chunks, and I'm not even sure what he got. It was about 4 chunks with fries in top and some kind of gravy or something. Pretty sure I won't eat there again. That food was way too expensive just to have to throw it away!!!
charles
They close at 11 or 12 but google says 2 am don't waste your money here if they can't even update their hours of operation that tells you how reliable they are on their food
Celena Smith
Amazing cheese fries. ?
BrookeC
Having enjoyed this restaurant in the past I was very disappointed with the food. I ordered the pork belly appetizer and the four pieces were dry with no flavor. The potatoes were bland and the burnt Brussels were also flavorless. The lobster bisque was good, but the onion soup is lousy. Less taste than Lipton's and a minuscule amount of cheese. I was served an under cooked lobster which was confirmed by the kitchen. Gross! Free desserts were offered, but my chocolate cake was served without ice cream because they had run out! We were not informed of this until we asked for it. Our consensus was the cake tasted like a frozen grocery store cake. I wonder if it was the chef's day off?
SharonB
Waited for 45 minutes for main entree! Mushrooms cold!! “ Big party in back” excuse given. Really not my problem. Go yearly for Anniversary! 3rd annual trip. And this time was disappointing! Will find new spot for next June 25th Celebration! Disappointing For the prices I do expect perfection
The food was very good just not hot enough. I would have expected the serving dishes to be hit as well to keep the food hot or at least warm. Entrees and sides were both just warm to cool.
I won a contest to go there. It was my very first time. And I felt like me and my mom was treated like we were too poor to be there. I have very bad mental health and with the server we had i went from excited to try there to I don't want to be there. I wanted to cry. We weren't asked how the food was, and he seemed to have a very bad attitude with the food we ordered. My mom wanted to try their chicken I personally have a small appetite so I only had the lobster bisque, and was satisfied with that. He never wanted to come check on us and when he did he was ready to push us out. I asked out of there not even wanting to step foot in the casino.
KennethN
Our first time to Final Cut. We were greeted at the door by the hostess. Seated but we moved because we preferred the booths. Very comfy and cozy. Food was fabulous lobster tails filet with baked potato Brussel sprouts lobster bisque rolls/butter and comp appetizer and dessert for our 40th Anniversary. A bit pricey but service was awesome 5 ⭐️ and food was 5 ⭐️ We would return.
MarkW
Wife and I visited The Final Cut for the 1st time, and it definitely will not be the last. She had the 8 oz Filet, while I had the 18Oz sirloin. Both were cooked exactly the way we asked them to be, and the taste was phenomenal. Our sides were very good as well. We split 1 bake Potatoe (they are big enough for 2) and had a side of asparagus. We opened our meal with an appetizer of calamari. The calamari were very good but i honestly did not care for the sauce served with it. Overall experience was great and as said, will be back
Brittany
We had our anniversary dinner here. Absolutely delicious food and the service was top notch. Highly recommend if you're at the casino and want a nice dinner! Thanks to Kate! She was great!
EricL
Had to send the tomahawk steak back twice, ordered it medium.... second try it was still raw so I just had the server box it up to go, didn't want a third try, that would be a nasty mess of overcharged steak.... no manager bothered to come over.
Great food and place to visit!!
Atmosphere: 5
Food: 5
Service: 5
Kudos to Tiara! There were problems with the cash register system and not so good quality food. But she went above and beyond to make our experience correct and as pleasurable as possible.
The time on there web site says they open at 9. They then decided that they were not opening till 10. Then when asked again they said they were not opening till 11. Change your hours on your website and at your business location so that customer's are aware of them. Your business hours should be clearly stated at your business locationNo one wants to wait around just to be told they have to wait longer. All in all horrible customer service. ? Tables were also all dirty from the lack of care from the previous shift. Yuk!
Atmosphere: 1
Food: 3
Service: 1
Usually get the seafood combo, it's just a frozen breaded fish filet and 6 panko frozen shrimp with fries, but it's hot and tasty.
Atmosphere: 3
Food: 4
Service: 4
I have eaten here before, and the food was good. Tonight however, I got fish and chips, and the fish was so greasy I couldn't eat it, you could see the grease in it. My friend ordered chicken chunks, and I'm not even sure what he got. It was about 4 chunks with fries in top and some kind of gravy or something. Pretty sure I won't eat there again. That food was way too expensive just to have to throw it away!!!
They close at 11 or 12 but google says 2 am don't waste your money here if they can't even update their hours of operation that tells you how reliable they are on their food
Amazing cheese fries. ?
Having enjoyed this restaurant in the past I was very disappointed with the food. I ordered the pork belly appetizer and the four pieces were dry with no flavor. The potatoes were bland and the burnt Brussels were also flavorless. The lobster bisque was good, but the onion soup is lousy. Less taste than Lipton's and a minuscule amount of cheese. I was served an under cooked lobster which was confirmed by the kitchen. Gross! Free desserts were offered, but my chocolate cake was served without ice cream because they had run out! We were not informed of this until we asked for it. Our consensus was the cake tasted like a frozen grocery store cake. I wonder if it was the chef's day off?
Waited for 45 minutes for main entree! Mushrooms cold!! “ Big party in back” excuse given. Really not my problem. Go yearly for Anniversary! 3rd annual trip. And this time was disappointing! Will find new spot for next June 25th Celebration! Disappointing For the prices I do expect perfection
The food was very good just not hot enough. I would have expected the serving dishes to be hit as well to keep the food hot or at least warm. Entrees and sides were both just warm to cool.
Restaurantji Recommends
I won a contest to go there. It was my very first time. And I felt like me and my mom was treated like we were too poor to be there. I have very bad mental health and with the server we had i went from excited to try there to I don't want to be there. I wanted to cry. We weren't asked how the food was, and he seemed to have a very bad attitude with the food we ordered. My mom wanted to try their chicken I personally have a small appetite so I only had the lobster bisque, and was satisfied with that. He never wanted to come check on us and when he did he was ready to push us out. I asked out of there not even wanting to step foot in the casino.
Our first time to Final Cut. We were greeted at the door by the hostess. Seated but we moved because we preferred the booths. Very comfy and cozy. Food was fabulous lobster tails filet with baked potato Brussel sprouts lobster bisque rolls/butter and comp appetizer and dessert for our 40th Anniversary. A bit pricey but service was awesome 5 ⭐️ and food was 5 ⭐️ We would return.
Wife and I visited The Final Cut for the 1st time, and it definitely will not be the last. She had the 8 oz Filet, while I had the 18Oz sirloin. Both were cooked exactly the way we asked them to be, and the taste was phenomenal. Our sides were very good as well. We split 1 bake Potatoe (they are big enough for 2) and had a side of asparagus. We opened our meal with an appetizer of calamari. The calamari were very good but i honestly did not care for the sauce served with it. Overall experience was great and as said, will be back
We had our anniversary dinner here. Absolutely delicious food and the service was top notch. Highly recommend if you're at the casino and want a nice dinner! Thanks to Kate! She was great!
Had to send the tomahawk steak back twice, ordered it medium.... second try it was still raw so I just had the server box it up to go, didn't want a third try, that would be a nasty mess of overcharged steak.... no manager bothered to come over.