So much potential but the consistency is horrible. Good one day and horrible the next. The menu is so simple, how can it be so different all the time and from store to store. Love what they have but they consistently screw it up...all the time. Management issue? Training issue? There's enough other competition. That need to figure it out.
Atmosphere: 2
Food: 3
Service: 1
Christopher E Sims Sims
I absolutely love Tim Hortons, the only problem I have? is that if you buy coffee at any Tim Hortons establishment, they taste different. I order almost the same thing every morning at Tim Hortons on Reynolds . Taste great in the morning but once I go to another Tim Hortons or after fist shift, it taste different?? 7 sugars and 4 creams and it’s perfect at the Reynolds location in the morning. Go to any other Tim’s Hortons establishments and it taste totally different?? However, first shift Reynolds road. Excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Marc
I’m here to give the scoop on the restroom… no toilet paper! They only have the brown paper towel. That does not cut it at all! Do better, go to dollar tree and get some if you are out!
Aryanna Foster
Nice workers and clean restaurant, service was fast and all the food was good
Atmosphere: 5
Food: 5
Service: 5
Teah Brandell
This was my first time ever coming to Tim Hortons. I relocated here from Atlanta Georgia. I came through the drive-through and ordered a few things and then I wanted to try a Lemon Cake Donut. I’m not sure of the name of the lady that took my order, but she was very nice and she told me that they had no more lemon cake donuts. I really wanted one and she actually made sure that they made me a fresh hot lemon cake donut. She told me it was going to be a seven minute wait, but it was much less than that and when I got that donut, it was so fresh and delicious With the warm glaze icing. That type of customer service you don’t just get anywhere. That’s the first time I’ve ever seen anything like this, so I called the store and complimented the manager and she was so happy to hear this. Let’s make a difference in the world as consumers. When good things happen we as people need to call in or complement management and staff and tell them the good things they do, not just the bad things that you experience. Tim Hortons on Reynolds Road in Toledo Ohio has definitely gained a new customer.
Atmosphere: 5
Food: 5
Service: 5
William Wallace Pye
I got the number one and my egg was cold. Sandwich wasn’t even lukewarm at best hash brown was floppy and cold as well.
Atmosphere: 3
Food: 1
Service: 5
Lisa Esparza
Fast and friendly 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
sam hackney
What a clusterfuck, waste of time. ordered 6 donuts , 2 coffees with cream. was given a hot chocolate… they gave me 2 coffees with 4 creams.. went back, went inside.. 2 people in line.. 25 minutes later left and wrote it off as a loss… Buy American coffee, terrible service.
Atmosphere: 1
Service: 1
Nova_galaxy
My debit card got skimmed going through the drive thru
Kim C
I’ve come here every now and then before work for breakfast and usually it’s okay but the last couple times have not been good. Customer service is typically rude or monotonous, like they don’t care. Today, I ordered my food and they got pretty much none of it right and I had to say something 3 times about different items. Given the wrong size drink, not being given the meal I ordered, and almost forgetting the muffin I ordered as well. The lady asked me if it was for another order and I said no this was my order (mind you there was only one person in front of me and no one in the store that I could see to justify being busy or overwhelmed with orders for accuracy). Very disappointing and I will be taking my business to a different location now.
I love stopping by right before class,they are very polite and the coffee ☕☕☕☕ and hash browns are fresh every morning so this is why I gave them the Stars they truly deserve it.
Atmosphere: 5
Food: 5
Service: 5
Angel Smith
2 inches of coffee grounds in my coffee cup!! The workers here so incompetent If I could add a picture to my review I would
Atmosphere: 1
Food: 1
Service: 1
Joseph graves
Pretty much everyday Adrian gets my coffee, I think he's a shift leader, and it's consisntent. Same good coffee made the same way everyday.
Atmosphere: 5
Food: 5
Service: 5
Rich Rey
your kindness and speed of service really puts a positive spin on each morning. you guys are making the type a difference that heals the world on person at a time
So much potential but the consistency is horrible. Good one day and horrible the next. The menu is so simple, how can it be so different all the time and from store to store. Love what they have but they consistently screw it up...all the time. Management issue? Training issue? There's enough other competition. That need to figure it out.
Atmosphere: 2
Food: 3
Service: 1
I absolutely love Tim Hortons, the only problem I have? is that if you buy coffee at any Tim Hortons establishment, they taste different. I order almost the same thing every morning at Tim Hortons on Reynolds . Taste great in the morning but once I go to another Tim Hortons or after fist shift, it taste different?? 7 sugars and 4 creams and it’s perfect at the Reynolds location in the morning. Go to any other Tim’s Hortons establishments and it taste totally different?? However, first shift Reynolds road. Excellent!!!
Atmosphere: 5
Food: 5
Service: 5
I’m here to give the scoop on the restroom… no toilet paper! They only have the brown paper towel. That does not cut it at all! Do better, go to dollar tree and get some if you are out!
Nice workers and clean restaurant, service was fast and all the food was good
Atmosphere: 5
Food: 5
Service: 5
This was my first time ever coming to Tim Hortons. I relocated here from Atlanta Georgia. I came through the drive-through and ordered a few things and then I wanted to try a Lemon Cake Donut. I’m not sure of the name of the lady that took my order, but she was very nice and she told me that they had no more lemon cake donuts. I really wanted one and she actually made sure that they made me a fresh hot lemon cake donut. She told me it was going to be a seven minute wait, but it was much less than that and when I got that donut, it was so fresh and delicious With the warm glaze icing. That type of customer service you don’t just get anywhere. That’s the first time I’ve ever seen anything like this, so I called the store and complimented the manager and she was so happy to hear this. Let’s make a difference in the world as consumers. When good things happen we as people need to call in or complement management and staff and tell them the good things they do, not just the bad things that you experience. Tim Hortons on Reynolds Road in Toledo Ohio has definitely gained a new customer.
Atmosphere: 5
Food: 5
Service: 5
I got the number one and my egg was cold. Sandwich wasn’t even lukewarm at best hash brown was floppy and cold as well.
Atmosphere: 3
Food: 1
Service: 5
Fast and friendly 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
What a clusterfuck, waste of time. ordered 6 donuts , 2 coffees with cream. was given a hot chocolate… they gave me 2 coffees with 4 creams.. went back, went inside.. 2 people in line.. 25 minutes later left and wrote it off as a loss… Buy American coffee, terrible service.
Atmosphere: 1
Service: 1
My debit card got skimmed going through the drive thru
I’ve come here every now and then before work for breakfast and usually it’s okay but the last couple times have not been good. Customer service is typically rude or monotonous, like they don’t care. Today, I ordered my food and they got pretty much none of it right and I had to say something 3 times about different items. Given the wrong size drink, not being given the meal I ordered, and almost forgetting the muffin I ordered as well. The lady asked me if it was for another order and I said no this was my order (mind you there was only one person in front of me and no one in the store that I could see to justify being busy or overwhelmed with orders for accuracy). Very disappointing and I will be taking my business to a different location now.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I love stopping by right before class,they are very polite and the coffee ☕☕☕☕ and hash browns are fresh every morning so this is why I gave them the Stars they truly deserve it.
Atmosphere: 5
Food: 5
Service: 5
2 inches of coffee grounds in my coffee cup!! The workers here so incompetent
If I could add a picture to my review I would
Atmosphere: 1
Food: 1
Service: 1
Pretty much everyday Adrian gets my coffee, I think he's a shift leader, and it's consisntent. Same good coffee made the same way everyday.
Atmosphere: 5
Food: 5
Service: 5
your kindness and speed of service really puts a positive spin on each morning. you guys are making the type a difference that heals the world on person at a time
Atmosphere: 5
Food: 5
Service: 5
Good place for coffee and doughnuts
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Doughnut
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