Vito's Pizza and Subs Lagrange Street

Unhealthy restaurant

Atmosphere: 1

Food: 1

Service: 1

They stop taking delivery orders when they feel like it. Instead of closing time. This is one of the worst locations.

We ordered pizza through this location and on the notes we asked them to leave the pizza inside the enclosed fron porch due to it raining. The driver left the pizza outside on our steps and the entire order was ruined from the rain. When we called expressing our frustration about them ignoring the notes in the order and leaving the pizza in the rain, the manager Darlene was absolutely horrible. We asked for the order to be remade and she said ok, but then hung up on us. I called back to cancel the order and ask for our money back because of the attitude and they ignored our calls from the number we used to originally place the order. So we had to call from another phone to cancel the order and stuff but Darlene refused to give us corporates number so we had to call the douglas location and they gave the number right away. When we choose a different location for delivery online it wont let us choose a different location so vitos pizza has lost our business for life.

Atmosphere: 1

Food: 1

Service: 1

The staff really shows they take pride in themselves and their work performance... They always spend the extra few minutes making sure your food is perfect and they are just amazing..... Great attitudes and always just fantastic to speak to..... I order multiple times weekly.... Great Job Vitos keep it up

Atmosphere: 5

Food: 5

Service: 5

I ordered a pizza and they never came and they put me on hold to no avail.

Atmosphere: 2

Service: 1

Amazing customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, BBQ Chicken

Best pizza I've had in a long time

I called several Dominos Pizza stores who would not deliver so, Vito's was my last resort. They get points for that but failed were it really matters--delicious food! The person who answered the phone also cooked, then said Vito Pizza is better. WRONG! I think that I over-tipped.

Food is always undercooked. Was credited for the cheesybread being pure dough, just to have the assistant manager not honor that. The staff is always rude. Will never order here again.

Today, I ordered 2 cheese steaks which was delivered. The telephone ordering service was prompt & courteous, as well as, the delivery service so, a generous tip was given. However, the food...raw onions and soggy tomatoes left a bad taste in my throat and the pit of my stomach. I gotta cook more often!

Delivery was supposed to be 1 hour 2 hours and 20 min later pizza was received smashed cold and un cut. Fold over did not have additional toppings that costed additional. Not to mention the tip thay wasnt deserved.I will not order from this location again.If you want good pizza and service go through Mazzas pizza on summit st. Best pizza in town.

The best pizza in town . Their specials are great deals too.

If there was a way to give 0 stars I would, but to be quite frank with you the service has definitely started deteriorating. The night shift has become lazy and they clearly have no care for the customers.

Placed an order around 8 o’clock and it’s going past 12:30 and we’ve made two calls asking about our order. They said both time it was being delivered, but how is it that they’re five minutes away yet still take over 3 hours?

I’ve worked in the pizza industry and I get how demanding it can be, but my job never let us struggle to the point where we can’t even make orders in a timely manner.

Atmosphere: 1

Food: 1

Service: 1

I placed a delivery order at 1030 with an estimated delivery time of 1115. When I called at 1147 the dude said all deliveries were sent out and then hung up on me. I never got my pizza that night.

Atmosphere: 1

Food: 1

Service: 1

Ridiculously rude people that answer the phone just trying to order a pizza you got one job.

Atmosphere: 1

Food: 1

Service: 1