This was an extremely disappointing dining experience! When we tried to place our order, we approached a white female server (unfortunately, I didn’t get her name). She responded in a tone that sounded a bit aggrieved and disdainful, saying, “I’m not your server, why do you keep coming to me?” Her attitude was incredibly rude and made us feel embarrassed and disrespected, I felt like she is being racist to us, she don’t have that attitude to other customers. We were simply trying to order—why did we deserve such treatment?
What’s even more unacceptable is that we found hair in our food twice! And it was in a 8 YEARS OLD KID’S MEAL! Finding it once was already disgusting, but having it happen a second time is beyond unacceptable. I can’t imagine how poor the hygiene standards in this restaurant must be.
Bad service, bad attitude, and terrible hygiene. This restaurant is absolutely not worth anyone’s time or money!
Atmosphere: 1
Food: 2
Service: 1
Andrew Gu
The food was good but service was a bit slow. Overall, a 4 star.
Atmosphere: 5
Food: 5
Service: 3
gloria esquivel
Coffee was expensive..
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Service: 5
Chris Clark
I ordered a couple of Togo meals and my bill was $25. I ended up paying $31 total in fees and surcharges just to take away a meal.
Atmosphere: 1
Food: 2
Service: 1
Decarlos Knighten
This location is pretty good. I have to give them a five star because I don’t eat pork and they make sure my food doesn’t touch any pork or the grill.
The manager was very accommodating.
Dietary restrictions: They were accommodating for my pork allergy. And they gave me fresh grits.
Leaving one star is because I have to leave a star in order to write a review.. The employees there have bad attitudes especially the old white lady with the tongue ring … Her attitude was so bad towards my family and I we got up and left .. People need to realize businesses are closing left and write . The customer’s don’t need yall , yall need the customers… ?
Atmosphere: 1
Service: 1
ace killer
I place my order I didn't get my drink and my order was messed up they messed it up they messed up my drinks and I forgot my order and no way to contact them by phone and then they give a nasty attitude when you get there trying to tell you that they gave you everything when they did not
Heather Peterson
We came in as a family of 6. We were never greeted. We sat in two separate spots as we had been waiting 20 minutes already. 10 more minutes went by before they partially bussed one of our tables. The waitress (who happened to also be the manager) was told you have two tables that are together but sat separately, to which her response was, “ I have enough tables, I don’t want them”. We waited another 10 minutes for her to finish bussing the table, in still we have not been greeted. Instead , she proceeded to throw silverware into cups full of water and splashed me. There were no apologies, she didn’t even attempt to recognize what she did. She wiped two menus, (there were three of us at this table), and threw them down and walked away. She went to go do take out orders and that’s when we walked out. They were slightly busy, understaffed, so I was giving every opportunity and patience. I have three young kids with me, this is not an example that I want my kids to have. Very inappropriate and disrespectful.
I drive. an hour and a half from Michigan to come here, well worth it
Atmosphere: 5
Food: 5
Service: 5
Angel Smith
The cook standing there 30 seconds scratching his beard!!! After touching any body part like that wash your hands! He immediately put gloves back on… that there alone I’ll never be back That’s how hair get in food
Atmosphere: 1
Food: 1
Service: 1
Angela Carrillo
The food was very good. The food was very fast the service was very good
Atmosphere: 5
Food: 5
Service: 5
jers420
Service was great, the employees were friendly and food was awesome.
they can't handle more than 1 table at a time
Atmosphere: 1
Food: 5
Service: 1
Customer service skills could use some work
Atmosphere: 1
Food: 3
Service: 1
Terrible Experience
This was an extremely disappointing dining experience! When we tried to place our order, we approached a white female server (unfortunately, I didn’t get her name). She responded in a tone that sounded a bit aggrieved and disdainful, saying, “I’m not your server, why do you keep coming to me?” Her attitude was incredibly rude and made us feel embarrassed and disrespected, I felt like she is being racist to us, she don’t have that attitude to other customers. We were simply trying to order—why did we deserve such treatment?
What’s even more unacceptable is that we found hair in our food twice! And it was in a 8 YEARS OLD KID’S MEAL! Finding it once was already disgusting, but having it happen a second time is beyond unacceptable. I can’t imagine how poor the hygiene standards in this restaurant must be.
Bad service, bad attitude, and terrible hygiene. This restaurant is absolutely not worth anyone’s time or money!
Atmosphere: 1
Food: 2
Service: 1
The food was good but service was a bit slow. Overall, a 4 star.
Atmosphere: 5
Food: 5
Service: 3
Coffee was expensive..
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Service: 5
I ordered a couple of Togo meals and my bill was $25. I ended up paying $31 total in fees and surcharges just to take away a meal.
Atmosphere: 1
Food: 2
Service: 1
This location is pretty good.
I have to give them a five star because I don’t eat pork and they make sure my food doesn’t touch any pork or the grill.
The manager was very accommodating.
Dietary restrictions: They were accommodating for my pork allergy. And they gave me fresh grits.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs, Classic Waffles, Waffle
Leaving one star is because I have to leave a star in order to write a review.. The employees there have bad attitudes especially the old white lady with the tongue ring … Her attitude was so bad towards my family and I we got up and left .. People need to realize businesses are closing left and write . The customer’s don’t need yall , yall need the customers… ?
Atmosphere: 1
Service: 1
I place my order I didn't get my drink and my order was messed up they messed it up they messed up my drinks and I forgot my order and no way to contact them by phone and then they give a nasty attitude when you get there trying to tell you that they gave you everything when they did not
We came in as a family of 6. We were never greeted. We sat in two separate spots as we had been waiting 20 minutes already. 10 more minutes went by before they partially bussed one of our tables. The waitress (who happened to also be the manager) was told you have two tables that are together but sat separately, to which her response was, “ I have enough tables, I don’t want them”. We waited another 10 minutes for her to finish bussing the table, in still we have not been greeted. Instead , she proceeded to throw silverware into cups full of water and splashed me. There were no apologies, she didn’t even attempt to recognize what she did. She wiped two menus, (there were three of us at this table), and threw them down and walked away. She went to go do take out orders and that’s when we walked out. They were slightly busy, understaffed, so I was giving every opportunity and patience. I have three young kids with me, this is not an example that I want my kids to have. Very inappropriate and disrespectful.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Standard Waflle House, love it.
I drive. an hour and a half from Michigan to come here, well worth it
Atmosphere: 5
Food: 5
Service: 5
The cook standing there 30 seconds scratching his beard!!! After touching any body part like that wash your hands! He immediately put gloves back on… that there alone I’ll never be back
That’s how hair get in food
Atmosphere: 1
Food: 1
Service: 1
The food was very good. The food was very fast the service was very good
Atmosphere: 5
Food: 5
Service: 5
Service was great, the employees were friendly and food was awesome.
Atmosphere: 5
Food: 5
Service: 5
Loading...