Wendy's
1410 E Alexis Rd, Toledo
(419) 727-4224
Recent Reviews
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We absolutely love the chili, especially on cold winter days.
Atmosphere: 5
Food: 5
Service: 5
Very clean and the food is spectacular
Atmosphere: 5
Food: 5
Service: 5
Rude staff. Gave it another chance same thing. I work near by and wont be going there for lunch anymore.
Usually a good experience at this location compared to other fast food in the area.
Atmosphere: 4
Food: 4
Service: 4
Order ahead in the app
Atmosphere: 3
Food: 3
Service: 3
My wife and my granddaughter go to wendy's quite often. Ralph, they love the grandma and granddaughter type.Feel
Atmosphere: 4
Food: 5
Service: 4
Waited at the register for 15 minutes and never was approached. Walked out and went to Burger King.
Atmosphere: 1
Food: 1
Service: 1
We dont eat a ton of fast food, so it took a minute to decide what to get. The staff was patient and informative. We got kids meals. Great value for what we paid. The food was hot and fresh. We both got burgers. We are used to getting more toppings on our burger, but for the price we were satisfied with our order. Would love to have a STEM based toy vs just a plastic toy that is not interactive and will end up in the garbage dump. We will stop here again when looking for a quick meal.
Atmosphere: 5
Food: 5
Service: 5
Why would you get rid of sweet and sour
Atmosphere: 1
Food: 1
Service: 4
The spicy chicken sandwiches are good. Except for two times that I ordered it it was so hot from the grease when I took a bite it burned my lip and my mouth.. 🤢
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The place was dirty, no clean tables. Had to use hand sanitizer toclean ours. The workers didn't wear gloves when handling the fries or chicken nuggets. I'll never go back there again.
Atmosphere: 1
Food: 4
Service: 1
Use the drive-thru.
Worst and Slowest drive thru i have ever experienced. Aboid this place if you don’t have 30 minutes to wait for 3 cars in front of you to get waited on. There is a reason the stock for this company is so weak.
Atmosphere: 1
Food: 1
Service: 1
I rarely leave reviews for anything. However, visit this Wendy’s after breakfast at your own risk. My husband enjoys certain things from there, so I begrudgingly go on occasion.
This Wendy’s is superior to any restaurant I’ve visited for breakfast. The young man who works the window is kind, efficient, and quick. He’s very polite and always apologetic even when he shouldn’t be. The older male manager there during breakfast is not kind at all and borders on being rude. He basically hands you your bag and slams the window like he’s mad he has to work the drive thru. However, I have only had to deal with him a handful of times. Ultimately, breakfast is always hot and exactly how I ordered it with nothing missing.
Lunch/dinner is a nightmare. The employees are extremely slow and ill-mannered, even when there are no other cars there and they’re properly staffed. You’re almost made to feel as if you’re interrupting their relaxation time. If you go through the drive thru, they handle one car from start to finish before they’ll take another. They only ever have one window open.
I’ve had numerous (15+) times over the past year where I’ve had food forgotten, rude employees even when you’re simply ordering (not being difficult), a female manager(?) who takes it upon herself to make substitutions without asking, huge waits at the window, soggy/over sauced burgers, cold food, something important being out of inventory, and enployees just doing awful things. The awful things include sneezing/wiping face without washing hands, handling money then directly touching food, standing around on phones or joking around while customers wait, filthy dining area, and just plain rudeness, always without any kind of apology. I’ve even seen the female night managers(?) family(?) there going behind the counter and into the kitchen to get things, her and others serving them before paying customers, her child there with an entire lounge space setup at the only clean table (which, ok… you have to work… I wish more jobs would allow you to do this in an emergency) but the child’s father and his friends are also there during this time just hanging out, eating for free, being loud/making everyone uncomfortable, and taking up several tables.
This kind of stuff should not be going on in a restaurant. I am really unsure why Wendy’s allows this business to stay open. I see cars angrily drive off every single time I visit.
Hopefully this will be worked out and we can have a decent Wendy’s sometime in the future but this place needs an entire revamp. It’s really unfortunate because there is already so little to choose from in this area of Toledo. Crossing my fingers these reviews by paying customers will be heard eventually. 😏
Asked for bacon on my Dave's Double, $1.50 I was charged; didn't get the bacon.
Atmosphere: 4
Food: 1
Service: 4
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