First time ordering them. Never again got half our order and called to see what happen they wouldn’t do anything for us. Delivery driver only brought one of two bags is what I was told. Wouldn’t give us a refund because they use DoorDash for delivery even though we went through the wing stop app. Wingstop told us to go through DoorDash for a refund. DoorDash said Wingstop had to give us one. Only had a receipt from Wingstop. So I guess I’m out the money and 20% tip I gave.
Scott Burbank
I ordered here for the very first time and I thought I was gonna be excited cause I heard some good reviews and when I got the food the street corn they were small same portions like it’s just like a teaser and then the wings really had no grape flavor. It was just like a hint of flavor and it was just very disappointing. I was hoping to have like a good hint of flavor not just a tiny bit so it was very disappointing but just that one experience I probably wouldn’t go back cause you know I like my wings and I want a place where I can go and have good wings so unfortunately I don’t recommend them other people still do but that’s just my opinion. I was just very disappointed you know for the cost that you pay that just wasn’t not a good enough flavor for me.
Lorena Urbano
pedí a domicilio alitas y una hamburguesa, debían ser dos órdenes de papas pero me llegó una, llamé de nuevo para decir que me faltaba una orden, tal cual dice mi ticket y la señorita que atiende me hizo caso omiso y culpo al repartidor! después de decirle que ese repartidor era de mi total confianza, que siempre ha ido por mis pedidos jamás ha tomado nada, después de eso no me contestó en toda la llamada, fácil decidió ignorarnos!
Omar Garcia
They changed vendors or something with the chicken wings we used to eat them every week i gave them 2 more opportunities, and there were the same really nasty and full of fat and skin in each bite this location is in deer park tx and center street
Amy Stanziani
Wingstop stole my money. I ordered dinner for pickup and the website somehow went back to the default location which was like 100miles from my house but I didn’t realize it until I hit submit payment and got the confirmation page.
I IMMEDIATELY called the restaurant and spoke to the worker who confirmed that they did not even start cooking the food yet and that he would cancel the order, but yet he could not issue me a refund since I placed the order online I’d need to request it through there. I have not been able to get in contact with anyone who works from Wingstop. The only way to contact them is through a form on their page which I have submitted MULTIPLE times with NO RESPONSE from anyone and it has been WEEKS! I want and deserve my hard earned money back. Terrible customer service and thieves is what they are.
tracy pringle
Did an online order was told an hour so came right before the hour and my food was cold like it had been sitting for an hour !!
Food: 1
Service: 1
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Toni Markowycz
hot garbage...wings are small and portions suck. employees are even worse.
Benjamin
08/16/2025 20:32
Atmosphere: 1
Food: 1
Service: 1
Syn S
This location is TRASH!!!! Thee worst location EVER!!! Messed up my order every single time I’ve been here and has the audacity to give people an attitude when you come in and say something! STAY AWAY!!! B-dub and Wild Wild Wings are WAAAAAY BETTER anyways!
Great deals on wings. The food was amazing. Good price, nice, sit down or to go
Atmosphere: 5
Food: 5
Service: 5
Michael AG Steele
Order placed online. Arrived at store to find them closing down without making the order. Two employees told me they wouldn't make the order.
Service: 1
Aaron Leszkai
I went today on 7/29/25 and they had 40+ orders ans I'm giving this review because I think that they were trying there very best and there where a lot of people who were yelling at them and I think that they were just trying their very best so 5 stars
Atmosphere: 5
Food: 5
Service: 5
Emily Herrera
The garlic Parmesan suck… at least Buffalo Wild Wings as some taste of garlic and heat… yours have absolutely no flavor!!! Fries are better than Buffalo Wild Wings.
Nick Paredes
First time stopping in the alexis location, restaraunt was clean, order was ready and hot! As it should be, good customer service and communication 👌 Tony and the young lady that was also working were friendly and pleasant 🙌 gunna start favoring this location over central 😁🐔
First time ordering them. Never again got half our order and called to see what happen they wouldn’t do anything for us. Delivery driver only brought one of two bags is what I was told. Wouldn’t give us a refund because they use DoorDash for delivery even though we went through the wing stop app. Wingstop told us to go through DoorDash for a refund. DoorDash said Wingstop had to give us one. Only had a receipt from Wingstop. So I guess I’m out the money and 20% tip I gave.
I ordered here for the very first time and I thought I was gonna be excited cause I heard some good reviews and when I got the food the street corn they were small same portions like it’s just like a teaser and then the wings really had no grape flavor. It was just like a hint of flavor and it was just very disappointing. I was hoping to have like a good hint of flavor not just a tiny bit so it was very disappointing but just that one experience I probably wouldn’t go back cause you know I like my wings and I want a place where I can go and have good wings so unfortunately I don’t recommend them other people still do but that’s just my opinion. I was just very disappointed you know for the cost that you pay that just wasn’t not a good enough flavor for me.
pedí a domicilio alitas y una hamburguesa, debían ser dos órdenes de papas pero me llegó una, llamé de nuevo para decir que me faltaba una orden, tal cual dice mi ticket y la señorita que atiende me hizo caso omiso y culpo al repartidor! después de decirle que ese repartidor era de mi total confianza, que siempre ha ido por mis pedidos jamás ha tomado nada, después de eso no me contestó en toda la llamada, fácil decidió ignorarnos!
They changed vendors or something with the chicken wings we used to eat them every week i gave them 2 more opportunities, and there were the same really nasty and full of fat and skin in each bite this location is in deer park tx and center street
Wingstop stole my money. I ordered dinner for pickup and the website somehow went back to the default location which was like 100miles from my house but I didn’t realize it until I hit submit payment and got the confirmation page. I IMMEDIATELY called the restaurant and spoke to the worker who confirmed that they did not even start cooking the food yet and that he would cancel the order, but yet he could not issue me a refund since I placed the order online I’d need to request it through there. I have not been able to get in contact with anyone who works from Wingstop. The only way to contact them is through a form on their page which I have submitted MULTIPLE times with NO RESPONSE from anyone and it has been WEEKS! I want and deserve my hard earned money back. Terrible customer service and thieves is what they are.
Did an online order was told an hour so came right before the hour and my food was cold like it had been sitting for an hour !!
Food: 1
Service: 1
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
hot garbage...wings are small and portions suck. employees are even worse.
08/16/2025 20:32
Atmosphere: 1
Food: 1
Service: 1
This location is TRASH!!!! Thee worst location EVER!!! Messed up my order every single time I’ve been here and has the audacity to give people an attitude when you come in and say something! STAY AWAY!!! B-dub and Wild Wild Wings are WAAAAAY BETTER anyways!
Food: 1
Service: 1
Restaurantji Recommends
Great deals on wings. The food was amazing. Good price, nice, sit down or to go
Atmosphere: 5
Food: 5
Service: 5
Order placed online. Arrived at store to find them closing down without making the order. Two employees told me they wouldn't make the order.
Service: 1
I went today on 7/29/25 and they had 40+ orders ans I'm giving this review because I think that they were trying there very best and there where a lot of people who were yelling at them and I think that they were just trying their very best so 5 stars
Atmosphere: 5
Food: 5
Service: 5
The garlic Parmesan suck… at least Buffalo Wild Wings as some taste of garlic and heat… yours have absolutely no flavor!!! Fries are better than Buffalo Wild Wings.
First time stopping in the alexis location, restaraunt was clean, order was ready and hot! As it should be, good customer service and communication 👌 Tony and the young lady that was also working were friendly and pleasant 🙌 gunna start favoring this location over central 😁🐔
Atmosphere: 5
Food: 5
Service: 5
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