Rell made me my food with passion and professionalism
Atmosphere: 5
Food: 5
Service: 5
Jen G
Worst customer service, the last night shift specifically the light skinned girl. Her attitude is disgusting just simple request upset her like changing her gloves after she touched several things, then commence to touch my sandwich. I don’t think I’m gonna come to this location anymore. They keep hiring people with bad attitudes and poor hygiene practices.
Atmosphere: 3
Food: 3
Service: 1
Annika Shepherd
I wish they had updated contact information and answered the phone. Had an issue with fraud In my subway app and would have loved to speak to someone prior to calling my bank but unfortunately there is no way to do that. Some retraining on fraud recognition and reporting could be used. If someone makes 3 full meal orders in seperate transactions less than 5 minuets apart, and the mobile order is from someone across the country, and they do this not once, not twice, but THREE times, that tends to ring as a red flag. Please set up your voicemail box, update your cintact information, id recomend adding an email for concerns that need to be handled by a manager and not the poor person behind the counter being accosted over toasted bread and lackluster tuna, and implement any fraud prevention policies even if its just deductive reasoning and a flag on the account. The mobile app has no way to set up two factor authentication so unfortunately i am not the first, nor will i be the last person to have there hard earned cash spent on subpar sandwiches and unfortunately that means you are the last line of defense.
Service: 1
Genessa Merritt
Very poor customer service. Was met with a terrible/rude attitude from the staff when ordering my food. When I asked to speak with management, I was told that the workers Mother owned the store and there was no means to contact management. I was also told that there was no working phone to reach the store manager either. What a joke! And to top it all off they were out of several veggies and couldn’t even make my sandwich as requested! Next time I’ll take my business elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Tiffany Braden
I placed an online order for delivery and was missing my drink and the driver didn't even seem to care
I enjoy getting food from them very good great service 🙂
Atmosphere: 5
Food: 5
Service: 5
Devyn Laroque
They have the door locked laughing at us.When the hours say they don't close till 10:00 pm
Atmosphere: 1
Food: 1
Service: 1
Rachel Hurst
Where is management? I’ve ordered delivery from the subway app & have had to go pick up my missing items, more than 5 times now! Get it together! Pay delivery fees ETC & still have to go get my items I’ve already paid for. DO BETTER CUZ THAT AINT IT 😒
I've eaten at the subway exactly twice. Exactly two times they made the food sloppy nasty and didn't even cut the bread in the right spot. My meatball marinara fell apart on me literally fell apart in the bread was wet from the outside not the inside the outside soaking wet
Atmosphere: 1
Food: 1
Service: 1
C B
The young ladies are amazing here!
Linda thiery
The people are great , I have never had a problem with my orders. They get you through quickly and usually with a smile!
Parking: Plenty of parking close to the door. I have always been able to park with no problems at any of the subway locations I’ve been to.
Wonder why some subway s don't accept food stamps ??
Wheelchair accessibility: Not convenient at all locations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Alexander Ellsworth
All the restaurants in Salem and Shiloh springs in trotwood are full of young children that don't know how to treat customers or have food stocked and ready and prepped to sell to customers. I wanted a meatball sub and they had two little meatballs in the tray. Lazy children. That's just being honest.
Rell made me my food with passion and professionalism
Atmosphere: 5
Food: 5
Service: 5
Worst customer service, the last night shift specifically the light skinned girl. Her attitude is disgusting just simple request upset her like changing her gloves after she touched several things, then commence to touch my sandwich. I don’t think I’m gonna come to this location anymore. They keep hiring people with bad attitudes and poor hygiene practices.
Atmosphere: 3
Food: 3
Service: 1
I wish they had updated contact information and answered the phone. Had an issue with fraud In my subway app and would have loved to speak to someone prior to calling my bank but unfortunately there is no way to do that. Some retraining on fraud recognition and reporting could be used. If someone makes 3 full meal orders in seperate transactions less than 5 minuets apart, and the mobile order is from someone across the country, and they do this not once, not twice, but THREE times, that tends to ring as a red flag. Please set up your voicemail box, update your cintact information, id recomend adding an email for concerns that need to be handled by a manager and not the poor person behind the counter being accosted over toasted bread and lackluster tuna, and implement any fraud prevention policies even if its just deductive reasoning and a flag on the account. The mobile app has no way to set up two factor authentication so unfortunately i am not the first, nor will i be the last person to have there hard earned cash spent on subpar sandwiches and unfortunately that means you are the last line of defense.
Service: 1
Very poor customer service. Was met with a terrible/rude attitude from the staff when ordering my food. When I asked to speak with management, I was told that the workers Mother owned the store and there was no means to contact management. I was also told that there was no working phone to reach the store manager either. What a joke! And to top it all off they were out of several veggies and couldn’t even make my sandwich as requested! Next time I’ll take my business elsewhere.
Atmosphere: 1
Food: 2
Service: 1
I placed an online order for delivery and was missing my drink and the driver didn't even seem to care
Atmosphere: 1
Food: 2
Service: 1
Subway was busy but not crowded today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake Cookie, Oatmeal Raisin Cookie, Lays Baked Original
Better then the past
I enjoy getting food from them very good great service 🙂
Atmosphere: 5
Food: 5
Service: 5
They have the door locked laughing at us.When the hours say they don't close till 10:00 pm
Atmosphere: 1
Food: 1
Service: 1
Where is management? I’ve ordered delivery from the subway app & have had to go pick up my missing items, more than 5 times now! Get it together! Pay delivery fees ETC & still have to go get my items I’ve already paid for. DO BETTER CUZ THAT AINT IT 😒
Food: 2
Service: 1
Restaurantji Recommends
I've eaten at the subway exactly twice. Exactly two times they made the food sloppy nasty and didn't even cut the bread in the right spot. My meatball marinara fell apart on me literally fell apart in the bread was wet from the outside not the inside the outside soaking wet
Atmosphere: 1
Food: 1
Service: 1
The young ladies are amazing here!
The people are great , I have never had a problem with my orders. They get you through quickly and usually with a smile!
Parking: Plenty of parking close to the door. I have always been able to park with no problems at any of the subway locations I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Steak & Cheese
Wonder why some subway s don't accept food stamps ??
Wheelchair accessibility: Not convenient at all locations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
All the restaurants in Salem and Shiloh springs in trotwood are full of young children that don't know how to treat customers or have food stocked and ready and prepped to sell to customers. I wanted a meatball sub and they had two little meatballs in the tray. Lazy children. That's just being honest.
Atmosphere: 1
Food: 1
Service: 1
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