Cold Stone Creamery

The new Halloween black ice cream (boo dough) made me poop bright green for a week.

Atmosphere: 5

Food: 1

Service: 3

I love this place staff are super nice food was real good ice cream was so delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Overload, Blueberry Banana Smoothie

Stopped to get something but the line was 24 deep and not moving. No owner or manager in sight. 3 very hard working girls trying to keep things moving. Cold Stone corporation should take this franchise away from owner. Spend the money and schedule enough people or be there yourself as an owner. Left because it would be an hour before I would have even got to ordered. This is a case where the owner doesn't care about their employees. These 3 employees deserve a raise.

While it takes alot for me to complain about anything. On 3.15.2024. We waited in line for over 45 minutes. From first observation, the online "door dash" orders took priority. With it being this busy, one would thing to shut down the online orders to appease the folks who have been waiting for almost.an hour. There were 3 high school girls who were absolutely busting butt to get everything in order. As an owner, I wpuld be down here helping. This is absolutely ridiculous.

Jacob G was friendly and polite. Great service!

Atmosphere: 5

Food: 5

Service: 5

This is officially the slowest Coldstone in existence. The employees have zero hustle, we waited in line nearly 45 mine for them to serve 9 people in front of us.

Atmosphere: 2

Food: 3

Service: 1

I would rate this 4.8 only because they forgot to clean the scoop after getting someone else's. The rest was good.

Atmosphere: 5

Food: 4

Service: 5

While the shop was clean and the staff was friendly, multiple staff members stood around before taking my order as I stared at them, it was so long it was akward. When they did take my order, I had to repeat each order multiple times as if they weren't listening. Other than that, good I was pleased with the food, shop and service.

Atmosphere: 4

Food: 5

Service: 4

I visited a couple weeks back because I was really in the mood for some hand scooped ice cream and the lady who serviced us was super nice and helpful! The ice cream was great too and for the price, you sure do get alot! I definitely recommend this place.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Create Your Own Ice Cream

I order the same thing. Reeses Peanut Butter Dream. The picture shows peanut butter drizzle but they never make it that way. I even asked today for it, just like the picture on their board but nope. Service was good.

Atmosphere: 5

Food: 1

Service: 5

Haven't been to one in 20 years at least

Was great! As always!

Good ice cream

Excellent customer service!

Terrible service. Got ignored the whole time and the manager never helped. Don’t recommend this as an ice cream stop.