Stopped in here around 4:30 and got subs. Haven't been here in about 15yrs and will have to say will probably be another 15yrs before we come back. I'm a bread eater by far, but when that is all you taste because hardly any meat or tomatoes, lettuce or anything else. My husband fed his to our dog. Food was disgusting!!!
Dustin Jarrett
Store Number: 94Address: 2331 West Main St, Troy, OH 45373Order Taken By: Isiac CIssue: When placing our order with Isiac C, we ordered 2 subs, a large fry, and 2 Drinks (Lemonade & Sweet Tea).Isiac C said "they'll have your drinks down there" and nodded to the "Pay Here" section.After I paid the $34.96 for our order, I asked for our drinks and was told the order didn't have any drinks. I had to pay an ADDITIONAL $5.71 for our drinks.That's TWO transactions on my card, thank you very much.Once we got the order when they called out our name, it had the wrong food and a small fry. When I complained, they gave us a different bag and apologized for giving us the food bag for "Christy".They need better training to to not Milk people for their money.I'll be fair and say that the food wasn't too bad. Worth $13 a piece? No.I submitted a complaint to Corporate, so we'll see what happens. I get that food service workers have a lot to deal with, but there's a line between "Minor Mistake" and negligence.
Atmosphere: 2
Food: 3
Service: 1
vanessa burkett
Good food .ordered off the grill
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Cordon Bleu
Pam Johnston
Food is amazingWheelchair accessibility: Has ramp to get on sidewalk and easy entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak
Darren M. Oliver
Prices way to high for the quantity of ingredients pit on my sandwich. Visited this location multiple times in the past. Order the same sandwich everytime. This time the ingredients was maybe half of what is normally on my sandwich. When I took it back up cook wanted to argue about it was done right. If you raised your prices and lowered your quantity of ingredients. You are ripping off your customers. Will not return to this location. If I could give a negative rating I would. Do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Theresa Haber
Service was pleasant and efficient. I enjoyed my grilled Dagwood. The food was hot and properly prepared.The atmosphere was basic fast food. While I was there, a beverage was spilled and created a large unclean area on the floor. No one seemed in any hurry to clean up the spill.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Reuben
Dave Smith
Love the subs here: loaded with meat and decent veggies and sandwich bread options.Ordered over the phone and subs were ready right on time. Friendly staff is always a pleasure too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Avocado, Grilled Club, Italian Sub
Amber Hicks
Pretty good for the most part , however unless you like tons of onions and I mean tons you might want to ask light on the
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Philly Steak and Cheese, Cheesesteak
riese peters
Don’t order online here. They won’t read a single thing you want on your sandwich. Example asking for extra Mayo will get you absolutely no mayonnaise on your sandwich, no mushrooms will indeed get you a handful of mushrooms. They just guess what they think you’ll like and make that sandwich instead of what you ordered.
Atmosphere: 1
Food: 1
Service: 1
Chelsea McLain
First time having Penn Station today. My husband and I ordered 2 Italian subs, fries, and lemonade. The service we had today was great, but the food for me personally was okay. Nothing special that stood out. Otherwise it's okay.
Stopped in here around 4:30 and got subs. Haven't been here in about 15yrs and will have to say will probably be another 15yrs before we come back. I'm a bread eater by far, but when that is all you taste because hardly any meat or tomatoes, lettuce or anything else. My husband fed his to our dog. Food was disgusting!!!
Store Number: 94Address: 2331 West Main St, Troy, OH 45373Order Taken By: Isiac CIssue: When placing our order with Isiac C, we ordered 2 subs, a large fry, and 2 Drinks (Lemonade & Sweet Tea).Isiac C said "they'll have your drinks down there" and nodded to the "Pay Here" section.After I paid the $34.96 for our order, I asked for our drinks and was told the order didn't have any drinks. I had to pay an ADDITIONAL $5.71 for our drinks.That's TWO transactions on my card, thank you very much.Once we got the order when they called out our name, it had the wrong food and a small fry. When I complained, they gave us a different bag and apologized for giving us the food bag for "Christy".They need better training to to not Milk people for their money.I'll be fair and say that the food wasn't too bad. Worth $13 a piece? No.I submitted a complaint to Corporate, so we'll see what happens. I get that food service workers have a lot to deal with, but there's a line between "Minor Mistake" and negligence.
Atmosphere: 2
Food: 3
Service: 1
Good food .ordered off the grill
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Cordon Bleu
Food is amazingWheelchair accessibility: Has ramp to get on sidewalk and easy entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak
Prices way to high for the quantity of ingredients pit on my sandwich. Visited this location multiple times in the past. Order the same sandwich everytime. This time the ingredients was maybe half of what is normally on my sandwich. When I took it back up cook wanted to argue about it was done right. If you raised your prices and lowered your quantity of ingredients. You are ripping off your customers. Will not return to this location. If I could give a negative rating I would. Do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Service was pleasant and efficient. I enjoyed my grilled Dagwood. The food was hot and properly prepared.The atmosphere was basic fast food. While I was there, a beverage was spilled and created a large unclean area on the floor. No one seemed in any hurry to clean up the spill.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Reuben
Love the subs here: loaded with meat and decent veggies and sandwich bread options.Ordered over the phone and subs were ready right on time. Friendly staff is always a pleasure too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Avocado, Grilled Club, Italian Sub
Pretty good for the most part , however unless you like tons of onions and I mean tons you might want to ask light on the
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Philly Steak and Cheese, Cheesesteak
Don’t order online here. They won’t read a single thing you want on your sandwich. Example asking for extra Mayo will get you absolutely no mayonnaise on your sandwich, no mushrooms will indeed get you a handful of mushrooms. They just guess what they think you’ll like and make that sandwich instead of what you ordered.
Atmosphere: 1
Food: 1
Service: 1
First time having Penn Station today. My husband and I ordered 2 Italian subs, fries, and lemonade. The service we had today was great, but the food for me personally was okay. Nothing special that stood out. Otherwise it's okay.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Cheese
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Steak and Cheese
Good lunch today.. Love the cookies for sure. Sandwich had a tad too much seasoning but was very good .. Will definitely be back.
Customer service is the worst I've ever experienced. I'm far from someone who complains, this is my first review ever, but it's warranted.
Service: 1
Like everyone else, they were understaffed, and it took longer than expected, but they were polite and curteous.
Atmosphere: 3
Food: 3
Service: 4
Still the best sub around. Great staff and quick service