The Original Pancake House

Food and service was great. Isaac was the best server I’ve ever had. Super friendly and attentive. Will be back to see him!

Atmosphere: 5

Food: 5

Service: 5

Lola was great. Food was amazing. Prices were reasonable.

Atmosphere: 5

Food: 5

Service: 5

Awesome service from Alyssa, she recommended the western omelette with
hashbrowns loaded with onions and
cheddar. It was friggin delicious!!
Ill definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Breakfast for two was over $65, and all I got was a side of hashbrowns. Wasn’t told or shown on the menu that EACH topping on the hashbrowns was an extra $2.50. So, when you ask for all the vegetables and some cheese as a topping, you’re ordering $25 hashbrowns. When we asked the manager about it, she said they tell waiters not to tell customers that it’s that pricey because customers wouldn’t order it. Like, yeah, we wouldn’t have because we can’t afford that. She took off a small discount and apologized, but we still ended up paying $55 for two.

Don’t get me wrong. Food was delicious. Just super disappointed that the extra costs weren’t communicated to us or clear on the menu. Hopefully they make a change so customers aren’t as shocked as we were when we got our bill.

Atmosphere: 2

Food: 4

Service: 1

This was one of the most disappointing dining experiences I’ve had in a long time. We sat for over 20 minutes without a single person acknowledging us, and when we finally did get service, it took another 15 minutes just to bring coffee and water. The food didn’t make up for the wait — the corned beef hash was mushy, bland, and honestly unappetizing. The service and quality were far below what I’d expect. Definitely not worth the time or money.

Update to the owners response.

Answering by order:
1. I was seated by a host at the front patio. There were many people around us. Also, a couple that walked after us and was seated got their food before we got coffee and water.
2. I don’t know what you’re talking about, but we were there at 10:30AM not closing time.
3. No item or any “Free meal” was giving to us.

You should be ashamed for a response like that without even fact checking yourself. I will not come back to this restaurant ever again.

Atmosphere: 1

Food: 2

Service: 1

I love their apple pancake. I’ve been eating this since I was a child in Michigan. They use top quality ingredients there. Buckwheat pancakes are also yummy.

Atmosphere: 5

Food: 5

Service: 5

My girlfriend took me here for the first time today and it was AMAZING!!! I got the dollar pancakes and I got 12 of them and I still took about 5 home. I also ordered the hashbrowns, next time I might ask for them a little more well done, but nonetheless they were still good, my girlfriend got eggs with hers and she said they were really good as well. Dani was our server and she was great!

Atmosphere: 5

Food: 5

Service: 5

Stopped in for some breakfast with my family for the game, food was great, and our server Alyssa was amazing! Great way to start gameday!

Atmosphere: 5

Food: 5

Service: 5

My nanny kids and I have been coming to this restaurant for the past 2 years and let me tell you, this place runs as one big family. Every single time were greeted with a warm welcome and big smiles. Our drinks and even full breakfast order is always remembered by the staff, even though were often sat with diffrent servers. My kids even get balloons without asking often. They just go above and beyond every time; worth every penny. Big shoutout to the GM <3 we love you!

Atmosphere: 5

Food: 5

Service: 5

I brought my girlfriend who lives in North Carolina into my absolute favorite OPH, Upper Arlington. We were both impressed as usual. We had French toast, pancakes, bacon, hash browns, coffee and that delicious fresh orange juice. The food was delicious!! We were greeted with all smiles. No wait. Our server, Dani was so precious. She briefed us on the menu and gave us her suggestions. She was attentive but not overly so, which was greatly appreciated. We were even greeted by your manager, Alexa. She stopped by our table and welcomed my friend to Columbus and wished us safe travels on our girls trip. Nice touch! The restaurant itself was clean, neat and cozy!! We'll always make this our number one breakfast stop on future girls trips. Thank you for the wonderful experience.

Atmosphere: 5

Food: 5

Service: 5

The food is good but I come for the service! We always ask for Collin and he continues to take good care of us each time. Brought the whole family in this last week and he had us in and out in great time!

Atmosphere: 5

Food: 5

Service: 5

Fantastic experience. The food was delicious and the staff was fantastic. Our server was attentive and the manager, Alexa, stopped by and spoke to our table. She was great and made us feel very welcomed! The store seems very well ran. We will be back!

Atmosphere: 5

Food: 5

Service: 5

I had an AMAZING chorizo omelet and my server Alyssa was just as AMAZING! Thank you for a delicious meal and wonderful service!

Atmosphere: 5

Food: 5

Service: 5

Great food and our server Alyssa was fantastic! She was attentive and so helpful. She gave us recommendations one being the chorizo egg Benedict , absolutely incredible. I dream of this dish. I will be back and I will be asking for Alyssa again!

Atmosphere: 5

Food: 5

Service: 5

First time here, and I was extremely disappointed. If you want to spend $25-$30 on a watery, greasy undercooked omelette and mediocre pancakes that doesn’t even come with home fries or hashbrowns, then this overpriced place is for you. I will not be back. What’s really sad about this establishment is, the managers were sitting at the counter a couple seats down for me and didn’t bother to ask me if I’ve ever been here before or how was everything. I didn’t even finish my food. I took a couple bites, paid my bill and walked out.. Again, I will never return.
If you want a delicious huge western omelette with really good home fries for $12, go to Beechwold diner in Clintonville, it’s only a 10 minute drive from Lane ave.

Atmosphere: 3

Food: 1

Service: 2