Starbucks
$ • Coffee Shops
Hours:
1873 W Henderson Rd, Upper Arlington
(614) 273-2300
Customers' Favorites
Starbucks Reviews
I have never been treated so poorly by an employee as I was at this Starbucks last Saturday. I ordered a black coffee and waited for 10 minutes while the staff attended to the drive through only. When I politely asked if I could simply have my coffee, the employee curtly responded, “Do you want me to ask all the people in cars to wait so I can put you ahead?” It was clear to me the drive through was their priority. I still waited for another 5 minutes. Never going back.
Said online they’re open til 8 but it’s not even 5 and they’re closed. And on red cup day too? Come on. I’ve been braving this location’s terrible customer service for months now when I can’t get to another location, but this is ridiculous.
Ratings
Hours
Monday | 5:30AM - 8PM |
Tuesday | 5:30AM - 8PM |
Wednesday | 5:30AM - 8PM |
Thursday | 5:30AM - 8PM |
Friday | 5:30AM - 8PM |
Saturday | 5:30AM - 8PM |
Sunday | 5:30AM - 8PM |
This store seems to have staffing issues a lot and slow service. The last two times I’ve been, my drink had tasted strange or not correct or they have been out of oat milk. I’d rather go out of my way to another Starbucks who gets my order correct, especially now that drinks are $6+.