Terrible customer service!!! Not that hard to be nice. Will not return.
Sandi Burford
Did a carry out order & was charged a tip !! Why?!
Shawn Conley
I had a terrible experience at this Subway. Kayla, the employee who made my sandwich, was in a bad mood and had an attitude from the start. I ordered a veggie sub, and she barely put any veggies on it. When I called her out for being stingy, she claimed that Subway only allows a certain amount—yet when I offered to pay for more, she admitted veggies are free. So which is it? To top it off, she forgot my jalapeños, and I had to go back up to get them. The dishonesty and poor customer service were unacceptable. I won’t be coming back.
Patrick Rodgers
Drive thru closed
Suzi
The subs were horrible. Bread looked old and like it had been smashed . See pics. It was crumbly on top and chewy inside. Worst subs ever. Don't bother with churro. Cold, chewy and tasted old.Called to complain and was reassured bread was made that morning. This was @ 7pm.
Mandi “Irishlass78” Sposa
The gentleman behind the counter was very friendly, the restaurant was clean and the food was better than the last few subways I've been to. That being said, there was no chicken in my daughter's grilled chicken sandwich and no bacon on mine, my husband and my son's sub. But even without the chicken and bacon it still tasted better than the last 2 subways my family has visited.
Atmosphere: 5
Food: 3
Service: 5
TJ B
Every time I go in the Utica Subway I regret it. Customer service isn’t a thing here. You can wait in line for an hour & even then you’ll be ignored while they make online orders.
Service: 1
Tammy Griffith
Very friendly, know what I want before I order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vitamin Water xxx, Sunchips Harvest Cheddar
Love this location. Always good fresh food coming out of there! 2 year update: went last night, we got 3 of the best yummy subs made for us. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Lori Meaige [Mage] (Mommallama)
Love this location. Always good fresh food coming out of there!2 year update: went last night, we got 3 of the best yummy subs made for us. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
TEE JAY
fast and polite staff. very polite young people on the weekends. this is also the ONLY subway i've ever been to that actually cuts the foot longs in half. its a miracle and i love not having to finish cutting my sandwich when i get home or having to rip it apart.
Atmosphere: 5
Food: 4
Service: 5
Tom J
fast and polite staff. very polite young people on the weekends. this is also the ONLY subway i've ever been to that actually cuts the foot longs in half. its a miracle and i love not having to finish cutting my sandwich when i get home or having to rip it apart.
Good subs
Terrible customer service!!! Not that hard to be nice. Will not return.
Did a carry out order & was charged a tip !! Why?!
I had a terrible experience at this Subway. Kayla, the employee who made my sandwich, was in a bad mood and had an attitude from the start. I ordered a veggie sub, and she barely put any veggies on it. When I called her out for being stingy, she claimed that Subway only allows a certain amount—yet when I offered to pay for more, she admitted veggies are free. So which is it? To top it off, she forgot my jalapeños, and I had to go back up to get them. The dishonesty and poor customer service were unacceptable. I won’t be coming back.
Drive thru closed
The subs were horrible. Bread looked old and like it had been smashed . See pics. It was
crumbly on top and chewy inside. Worst subs ever. Don't bother with churro. Cold, chewy and tasted old.Called to complain and was reassured bread was made that morning. This was @ 7pm.
The gentleman behind the counter was very friendly, the restaurant was clean and the food was better than the last few subways I've been to. That being said, there was no chicken in my daughter's grilled chicken sandwich and no bacon on mine, my husband and my son's sub. But even without the chicken and bacon it still tasted better than the last 2 subways my family has visited.
Atmosphere: 5
Food: 3
Service: 5
Every time I go in the Utica Subway I regret it. Customer service isn’t a thing here. You can wait in line for an hour & even then you’ll be ignored while they make online orders.
Service: 1
Very friendly, know what I want before I order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vitamin Water xxx, Sunchips Harvest Cheddar
Can not use any
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham
Restaurantji Recommends
Love this location. Always good fresh food coming out of there!
2 year update: went last night, we got 3 of the best yummy subs made for us. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Love this location. Always good fresh food coming out of there!2 year update: went last night, we got 3 of the best yummy subs made for us. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
fast and polite staff. very polite young people on the weekends. this is also the ONLY subway i've ever been to that actually cuts the foot longs in half. its a miracle and i love not having to finish cutting my sandwich when i get home or having to rip it apart.
Atmosphere: 5
Food: 4
Service: 5
fast and polite staff. very polite young people on the weekends. this is also the ONLY subway i've ever been to that actually cuts the foot longs in half. its a miracle and i love not having to finish cutting my sandwich when i get home or having to rip it apart.
Atmosphere: 5
Food: 4
Service: 5
It's Subway ?
Atmosphere: 4
Food: 4
Service: 4
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