The call center has VERY RUDE people answering the phone,I called because I had a question about my order and these people hung up on me 3 times.How is that professional? I just wanted to talk to our pizza hut in Van Wert,I say do away with the stupid call center
Jeremy Morris
Neglected to include plastic utensils with my order. When I commented on the error I got an attitude back. Wasn't a big deal I just wanted an apology and to acknowledge the mistake. Attitude was unnecessary.
Atmosphere: 4
Food: 4
Service: 2
Michelle Langmeyer
We called 30 minutes ahead, I verified I was connected to Van Wert pizza hut and they said yes. When we stopped to pick it up they had lost the order and we had to wait to have it made. No compensation offered.
Phillip Schlemmer
Everything was great, but the service was especially awesome! Great folks over there. 10/10 hyper recommend.
Vegetarian options: You can customize pizza with a bunch of different vegetarian options. Also there’s breadsticks and pasta and dessert options that are vegetarian. There’s also vegan options.
They don't have beer anymore and the pizza is not the greatest
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Kassi Williams
Horrible food late and cold ordered drinks didn't receive them and when asked if I still wanted them? Of course I do I paid for them. Proceeds to say her next delivery is out on 224 and could I wait for the drinks? No I can not..I live 3 mins away you can't go get the drinks then do your delivery? She then says no. So now cold pizza and no pop. Absolutely horrible Tried calling multiple times kept getting a call center. Van wert PIZZA HUT TRASH
Atmosphere: 1
Food: 1
Service: 1
Tonya Pelot
Sad to see how bad this place has gotten. It's to come here for family gatherings monthly for years. Was always good until a couple years ago. I live out of state now but when I come back to visit I would come for some good breadsticks and pizza. Visit a couple years ago i was told they no longer have the breadsticks I liked. Ok not a big deal. Ordered a pizza and was disappointed. Tried again on my next visit, even worse. Skipped it on my next trip but wanted to try again even after my family told me it was not good. They were right, it was really bad. How is it even possible to have a "fresh" pizza turn out hard and taste like day old dry reheated pizza?
Food: 1
Service: 2
Lisa Mallory
The delivery driver was nice but my order was made wrong. I rechecked it to make sure I didn't hit the wrong sauce on pizza but nope. When I went to call, it just rang.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Triple Chocolate Brownie
Brenda N
We tried the buffet with salads, pizza, pasta and bread and dessert bread. Everything was hot and delicious. Our server was great
Lisa is one of the best servers there. We absolutely love her.
Atmosphere: 5
Food: 4
Service: 5
Stevee Parsons Jr
A dollar more that's 7.99 you can get an extra 2 to 3 inches of pizza and a topping that will feed more then one peson unlike your 7.00 pizza that my son takes the whole box and finishes it in one sitting he can't do that with a 7.99 dominos pizza. After I seen the sizes of this pizza I felt violated and ripped off to the point I'd give that extra dollar for a large pizza from dominos something I can go back to munch on later.
Parking: I'm waiting for something they make to be worth while to spend my money to park my car here, as of right now it will never happen again.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sides
Joshua Sharninghouse
Great service. Good is good, nice salad bar and pizza isn't greasy if you eat the thin crust. Regular crust is just too greasy for my taste.
The call center has VERY RUDE people answering the phone,I called because I had a question about my order and these people hung up on me 3 times.How is that professional? I just wanted to talk to our pizza hut in Van Wert,I say do away with the stupid call center
Neglected to include plastic utensils with my order. When I commented on the error I got an attitude back. Wasn't a big deal I just wanted an apology and to acknowledge the mistake. Attitude was unnecessary.
Atmosphere: 4
Food: 4
Service: 2
We called 30 minutes ahead, I verified I was connected to Van Wert pizza hut and they said yes. When we stopped to pick it up they had lost the order and we had to wait to have it made. No compensation offered.
Everything was great, but the service was especially awesome! Great folks over there. 10/10 hyper recommend.
Vegetarian options: You can customize pizza with a bunch of different vegetarian options. Also there’s breadsticks and pasta and dessert options that are vegetarian. There’s also vegan options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Pizza, Cheese Pizza, Marinara
They don't have beer anymore and the pizza is not the greatest
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Horrible food late and cold ordered drinks didn't receive them and when asked if I still wanted them? Of course I do I paid for them. Proceeds to say her next delivery is out on 224 and could I wait for the drinks?
No I can not..I live 3 mins away you can't go get the drinks then do your delivery?
She then says no. So now cold pizza and no pop. Absolutely horrible
Tried calling multiple times kept getting a call center. Van wert PIZZA HUT TRASH
Atmosphere: 1
Food: 1
Service: 1
Sad to see how bad this place has gotten. It's to come here for family gatherings monthly for years. Was always good until a couple years ago. I live out of state now but when I come back to visit I would come for some good breadsticks and pizza. Visit a couple years ago i was told they no longer have the breadsticks I liked. Ok not a big deal. Ordered a pizza and was disappointed. Tried again on my next visit, even worse. Skipped it on my next trip but wanted to try again even after my family told me it was not good. They were right, it was really bad. How is it even possible to have a "fresh" pizza turn out hard and taste like day old dry reheated pizza?
Food: 1
Service: 2
The delivery driver was nice but my order was made wrong. I rechecked it to make sure I didn't hit the wrong sauce on pizza but nope. When I went to call, it just rang.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Triple Chocolate Brownie
We tried the buffet with salads, pizza, pasta and bread and dessert bread. Everything was hot and delicious. Our server was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Sticks, Breadsticks, Marinara
Vegetarian options: Cheese pizza, breadsticks
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Lover's Pizza, Pepperoni Pizza, Cheese Pizza, Cheese Sticks
Restaurantji Recommends
Nice staff and good food
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Lisa is one of the best servers there. We absolutely love her.
Atmosphere: 5
Food: 4
Service: 5
A dollar more that's 7.99 you can get an extra 2 to 3 inches of pizza and a topping that will feed more then one peson unlike your 7.00 pizza that my son takes the whole box and finishes it in one sitting he can't do that with a 7.99 dominos pizza. After I seen the sizes of this pizza I felt violated and ripped off to the point I'd give that extra dollar for a large pizza from dominos something I can go back to munch on later.
Parking: I'm waiting for something they make to be worth while to spend my money to park my car here, as of right now it will never happen again.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sides
Great service. Good is good, nice salad bar and pizza isn't greasy if you eat the thin crust. Regular crust is just too greasy for my taste.
Vegetarian options: Salad bar
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Club Pizza, Pepperoni Pizza, 14 Pepperoni Lover's Pizza
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