Dunkin'

Shell Gas Station, 1718 OH-60, Vermilion
(440) 963-9140

Recent Reviews

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Renee Whitney

Great assortment of donuts and drinks, service is quick, prices are reasonable

Atmosphere: 5

Food: 5

Service: 5

Tammy Buckley

I love the food and drinks, what I don't like is being ignored because the young girl behind the counter is too busy looking at her phone than she is about her customers and it's not a once off, but an occurrence that happens on a regular basis

Food: 5

Service: 1

amilia dv

We went through the drive thru. We ordered 1 hot coffee and 1 iced. Both light sugar and cream. When we got to the window they tried to give us them both hot. We waited while they made us a cold drink. The hot one was very sweet and the cold one was bitter. We did not finish either one because they were not good. I ordered the cold coffee all the time, so it was either a bad day or just how this location makes it.
We also had donuts which of course were fine.

Atmosphere: 3

Food: 3

Service: 3

Vivian Gregoire

The donuts are very soft and fresh tasting and my order was ready very quickly

Atmosphere: 5

Food: 5

Service: 4

Johanna

Love their fresh coffee

Atmosphere: 5

Service: 5

Karrie Caskey

Coffee is usually always great. But the hot food, without fail, ALWAYS tastes like the dirty, old oven the food is heated up in. It's disgusting and always disappointing.

Atmosphere: 3

Food: 1

Service: 3

Bob Sands

Waited ten minutes for a simple coffee and it was as if no one cared. It looked like the staff was having a good time and I am happy for you all to have a fun place to work, but you shouldn’t forget that you are there to serve the customers. I ended up walking out without a coffee because I am pretty sure I could have been there another ten minutes and no one would have remembered me. Places like this are getting worse at service. I’ll bet the manager reads this and still won’t care.

Atmosphere: 1

Service: 1

Alex Craske

After pulling up to the drive through and being told (after five minutes) "we'll be right with you", one would expect to hear back fairly soon after. We waited another 10 minutes and there was zero response. This could be somewhat excused if the shop was slammed, or the staff were on the loo, but it wasn't and they weren't. After driving around and noticing at least two employees chatting away, then coming back after a quick trip to the bank and still having zero response as they chatted away, I think the staff did a cracking job at earning themselves a generous one star.

Service: 1

Bryan Duff

All staff working this morning knew their job, individual contributions were efficient, the team delivered my meal with quality and precision. Very friendly staff.

Atmosphere: 4

Food: 5

Service: 5

Dylan Massey

Slowest Dunkin on the planet. Nobody in line, nobody at counter inside, took them 20 min to make a coffee. Maybe they brewed it on the spot. The location I frequent can have cars wrapped around the building and get coffee out faster than this location with 1 car. Avoid if at all possible

Atmosphere: 2

Food: 3

Service: 2

A Cloud

Food is always fresh and staff always friendly!!

Food: 5

Service: 5

Recommended dishes: Bagel with Cream Cheese Spread, Hash Browns

melsuzylu

Normally have good service at DD but today’s was exceptional. A big thank you to Jordan (I think that was his name?) for his patience and kindness towards my newly licensed teen driver as they stumbled though their first drive through ordering experience and panicked. He went out of his way to make sure she knew it was ok and was super friendly to her at the window.

Atmosphere: 5

Food: 5

Service: 5

Anna “Zephyr” Woodard

The doughnuts are ok. The chai tea latte just tasted like milk. The $4 lemonade tasted like lemon water. Sad.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Half Dozen Donuts

Dustin Hogan

Fast service, good products.

Atmosphere: 5

Food: 5

Service: 5

Taylor Oakes

My kids love going here for a quick treat. The Dunkin is attached to a Mickey Mart at a gas station. It is right off the highway so super nice for out of towners. Line gets pretty long in the morning but they move quick. I have ordered on the app, in the drive thru, & inside. Always fast, fresh, & works are super nice. I love this dunkin.

Vegetarian options: Avocado toast

Parking: It is at a gas station but there is plenty of parking in front and back,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Coolatta, Iced Latte

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