Lucy's Bar and Grill
4523 Liberty Ave, Vermilion
(440) 963-7603
Recent Reviews
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Stopped in for dinner last night, so glad we did! Everything was delicious, and the service was great. The new owners took the time to visit with us and talk about some upcoming events. Will definitely be back to take advantage of the dinner specials!
take out order took twice as long as we were told so we had a drink while waiting, and the wings were grossly over cooked.
Rotten pizza, no sauce on it, had items I didn't order on it, wife wouldn't eat it plus the dog, had to throw away,one and done
Food was good. Our Kentucky cobra was missing tomato and feta…We ordered garlic cheese sticks (cheesy breadsticks) and the bartender and us apparently had miscommunication and we got mozzarella sticks. Which, understandable, but When they came we said “that’s not ours?” And as my boyfriend followed back to the bar to make sure our order was correct we hear the bartender saying “well that’s what they ordered so that’s what they get!” We could hear you…. And you’re rude. There was a miscommunication and you didn’t have to be a jerk about it. So we ended up with cold mozzarella sticks… Also the area is LOUD, so it could be very easy to miscommunicate. I’m a manager at a restaurant and the way this was handled could have been much different.
& (i think?) There was a Jesus related band playing too, which was a weird vibe for a bowling alley or bar ?
EDIT: owner reached out and made it right, which we appreciate. Thank you!
Atmosphere: 4
Food: 5
Service: 1
went in to eat at around 740pm on Saturday June 1st. Noone even looked at us. we were the only ones besides a man trying to pick up his to-go order. we heard the lady behind the bar state"...I'm not waiting on anyone..." to whom we believe was the cook in the back. we left at 755pm- and the lady behind the bar did not even acknowledge us. we live in vermilion and thought we would try lucy's. very disappointing experience.
Great food and service. Everyone is super friendly and the menu is fantastic
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Flyin' Hawaiian
Food was great tonight. Highly recommend the Burgers, especially the Voodoo burger.
Atmosphere: 5
Food: 5
Service: 5
What a disaster. I have worked kitchens and restaurants and know how hectic things can get. But this is not the case and unacceptable. We went out to enjoy a nice night with our neighbors to eat and bowl and we did neither.We arrived here about 6:30ish. Placed our orders about 15 minutes later. Then we waited.. and waited… and waited..I watched kitchen staff walk out into the dining area for a casual stroll. All while we waited. We received little feedback from our server. They cared more about to go door dash orders than people actually sitting and waiting for food.Finally we got up at 8:15pm and left the bowling alley. Didn’t bowl because we were all hungry and went somewhere else for food.Advice to management. You need to take care of your staffing issue. Having food means nothing if you cannot serve it. This was my second terrible experience here and this was my second “I’ll give it another shot”. After paying 15$ for literally 4 wings the first time. Also the server said it was weighed which I do not believe..I will never be back and would not recommend anyone come here to eat.
Atmosphere: 1
Food: 1
Service: 1
First time I’ve ever actually gotten up and left a restaurant…got there at 6:45, still had no food as 8pm rolled around. No acknowledgment from the waitress. We got a “3 more minutes” and waiting at least another 15 minutes after that. We were starving so just had to get up and leave unfortunately….we've been here one other time… we got the Mac and cheese pizza that was good and wings that were meh and $15 for a “pound”…we got 3 wings? That were “weighed” to be a “pound”. I wouldn’t recommend eating here to anyone, but the bowling alley is fine I guess. Just would NOT recommend eating at the restaurant. Eat somewhere else first.
Atmosphere: 3
Food: 3
Service: 1
I don't know how this place has as good of reviews as it does, because it was my first time here, and I couldn't have been treated worse.We got there at 6:20. The kitchen we open and the restaurant section was 1/2 full when we got there. We ordered 7 appetizers off rip. We were a party of 11. We got our apps at 7pm and didn't get to order till 7:20. Then the kitchen proceed to sever out doordash orders and the last 2 tables of people left at the restaurant before even addressing our ticket. We didn't get all of the food to the table until 9:00. We didn't finish our meals until 9:30. The only blessing was they comped our meal after literally screaming at my dad infront of everyone that "if we could see the kitchen we wouldn't be complaining right now" I could not BELIEVE how we were treated. Supposedly the manager was trying to be contacted all night and wasn't responding. Idk how this place is open. If they couldn't feed us, they could have said something. But they let us order and then let to food trickle out of the kitchen in small waves. No one got to eat together, it was a circus show.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The hillbilly poutine was pretty excellent, but out of the 4 different things I tried that night, that’s the only dish that would tempt me to come back. My hot sub was delivered to me cold, the beignets were good but it’s also kinda hard to mess up fried dough with sugar. I wanted a pizza, but only one cook was working and it was allegedly going to take an hour to get. And hey that happens, but unfortunately it reflects on the business anyways.
Atmosphere: 3
Food: 2
Service: 4
For $6 you get a very tasty HUGE juicy burger and very good well seasoned fries! You cannot get a burger and fries anywhere for that price and it’s made fresh! They care what they serve, friendly atmosphere! We go weekly and look forward to it!
Great atmosphere and location. Food is amazing!
Get the Rueben. You won’t be disappointed!!!The staff is phenomenalThe food is fantasticLucy’s is my favorite spot to hang.
Atmosphere: 5
Food: 5
Service: 5
Great little place to eat, many options. Fast service, have never had a bad thing on the menu. The Bowling is affordable! Love this little gem. This is a great place for birthday parties too.
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Mushrooms, Hot Honey Garlic, Chicken Fingers Fries, Build Your Own Pizza, Cheese Pizza, Deep-Fried Pretzel Bites, Philly Cheese Steak
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