Love love love their pizza if I could go up to Ohio every week for it I wouldđ
Paul Geeting
Great as always
Travis Rivers
The pizza is by far the best you can get in the small area we live in.
Blake caudill
Pizza is so good nice local place
Atmosphere: 5
Food: 5
Service: 5
Connie Cerilli
I had been told to try the pizza. I ordered pizza's (3) to feed 2 teams and was told they would be delivered within the hour. More than an hour later I called Sarah's and the delivery person had not left. I was frustrated because I was not able to feed the kids due to dismissal within 20 minutes. I told the person not to deliver the pizza's because we would not be there by the time he finally showed up. I did not request a refund because I was too frustrated. Today when I called and spoke to the manager, I told him what happened and he said are you calling just to inform me or was there something else!! I will never order from here again such poor customer service.
Food: 1
Service: 1
Sarah Lewis
Sarahâs has great pizza and fast delivery. Decent sticks when you get them half baked. Tonightâs been a rough one though; we put in an online order, and paid, but I forgot to add a few ranch to it so I called to ask if I could pay them for it on delivery. When they answered I said I could hold. I held. And held. At the ten minute mark I hung up to call back, I planned on apologizing but saying I just had a quick question. Wouldnât you know it, the phoneâs busy. Checked about once a minute for five minutes, to make sure it wasnât just someone ordering. Checked one last time before sending my review. I understand being overwhelmed and understaffed, but having the phone off the hook is something thatâs always struck me as unprofessional. Maybe they couldnât do it the receiver in the cradle while I was on hold, but then that raises back the point that ten minutes is awfully long to sit on hold for a pizza shop. I just wanted a couple of cups of ranch, manâŠIâll still order from Sarahâs. Itâs good food, and theyâre definitely great people. We donât have many options for delivery in New Lebanon that my family can agree on but we all like Sarahâs. I just donât feel very valued as a customer right now.
Vegetarian options: The veggie pizza is what we most often get as my mom is vegetarian. We love adding extra banana peppers, and she never gets the green olives, but itâs DEFINITELY delicious. Sheâs also ordered a white spinach pizza before with garlic I believe? That one was a while ago, but it, too, was delicious. The white sauce is not vegan, but the pizza sauce and the crust both are.
Parking: A couple of spots in the back lot where employees park, but we had a delivery driver clip our car once in that tiny lot, with us sitting in. Itâs hard to maneuver.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Family Breadsticks, Mini Corn Dogs
William Link
Good service and courteous staff, made to order pizza ?..
Andrea Richardson
Had item missing from order. When it was brought still wasnât right. Another one bites the dust.
Food: 3
Service: 2
Kristy Larson
Great people and sandwiche.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lasagna with Garlic Bread, Three Topping Pizza
Charlotte Brandenburg
Ordered a medium deluxe with banana peppers. It was very good as usual.I picked it up and was impressed with the selection of cheesecake and salads. They looked very good.
Love love love their pizza if I could go up to Ohio every week for it I wouldđ
Great as always
The pizza is by far the best you can get in the small area we live in.
Pizza is so good nice local place
Atmosphere: 5
Food: 5
Service: 5
I had been told to try the pizza. I ordered pizza's (3) to feed 2 teams and was told they would be delivered within the hour. More than an hour later I called Sarah's and the delivery person had not left. I was frustrated because I was not able to feed the kids due to dismissal within 20 minutes. I told the person not to deliver the pizza's because we would not be there by the time he finally showed up. I did not request a refund because I was too frustrated. Today when I called and spoke to the manager, I told him what happened and he said are you calling just to inform me or was there something else!!
I will never order from here again such poor customer service.
Food: 1
Service: 1
Sarahâs has great pizza and fast delivery. Decent sticks when you get them half baked. Tonightâs been a rough one though; we put in an online order, and paid, but I forgot to add a few ranch to it so I called to ask if I could pay them for it on delivery. When they answered I said I could hold. I held. And held. At the ten minute mark I hung up to call back, I planned on apologizing but saying I just had a quick question. Wouldnât you know it, the phoneâs busy. Checked about once a minute for five minutes, to make sure it wasnât just someone ordering. Checked one last time before sending my review. I understand being overwhelmed and understaffed, but having the phone off the hook is something thatâs always struck me as unprofessional. Maybe they couldnât do it the receiver in the cradle while I was on hold, but then that raises back the point that ten minutes is awfully long to sit on hold for a pizza shop. I just wanted a couple of cups of ranch, manâŠIâll still order from Sarahâs. Itâs good food, and theyâre definitely great people. We donât have many options for delivery in New Lebanon that my family can agree on but we all like Sarahâs. I just donât feel very valued as a customer right now.
Vegetarian options: The veggie pizza is what we most often get as my mom is vegetarian. We love adding extra banana peppers, and she never gets the green olives, but itâs DEFINITELY delicious. Sheâs also ordered a white spinach pizza before with garlic I believe? That one was a while ago, but it, too, was delicious. The white sauce is not vegan, but the pizza sauce and the crust both are.
Parking: A couple of spots in the back lot where employees park, but we had a delivery driver clip our car once in that tiny lot, with us sitting in. Itâs hard to maneuver.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Family Breadsticks, Mini Corn Dogs
Good service and courteous staff, made to order pizza ?..
Had item missing from order. When it was brought still wasnât right. Another one bites the dust.
Food: 3
Service: 2
Great people and sandwiche.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lasagna with Garlic Bread, Three Topping Pizza
Ordered a medium deluxe with banana peppers. It was very good as usual.I picked it up and was impressed with the selection of cheesecake and salads. They looked very good.
Food: 5
Service: 5
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Great mashed potato
Atmosphere: 5
Food: 5
Service: 5
Absolutely the best. Delivered to two seperate addresses without an issue. Ya"ll rock....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Topping Pizza, One Topping Pizza, Pizza Bread, Breadsticks with Cheese Pizza Sauce or Garlic Butter
Always fresh and consistent!
Atmosphere: 5
Food: 5
Service: 5
Sarahâs pizza was great! So many choices, Iâll have to come back weekly to try a new one. Taco Pizza was tonightâs choice- superb!
The pizza was very
Atmosphere: 5
Food: 5
Service: 5
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