Chick-fil-A

7602 Trailside Dr, West Chester
(513) 777-0200

Recent Reviews

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Rob H

Well I placed an order before breakfast ended I get near the restaurant and clicked I'm here and all the sudden they can't prepare it, I go in and no food what kind of business conducts this. Hmmm I don't know if I will return, it's already over priced.

Atmosphere: 4

Food: 4

Service: 3

clea shufelt

never had an issue with chick fil a before, so i didn’t think to check through my bag after only ordering 2 combos.. but they forgot one of our large fries. wasn’t about to drive 25 minutes back in the rain, and i haven’t heard back from customer service about a refund. very disappointed!! such a simple order too.. won’t be going back to this location.

Service: 1

Laura Conn

Chicken on sandwich has gotten smaller. 😕

Atmosphere: 3

Food: 4

Service: 5

Mitch Greenway

Service is always quick and nice, the food seems to be going up in price but the portion of chicken on sandwiches seem to be going down, still stop though family still loves it.

Atmosphere: 3

Food: 3

Service: 5

Rich LaDuca

Missing requested sauces..
Had to go back to the counter for them.
Tables were not being wiped, even though someone was collecting trash from the tables, she did not have anything to wipe tables with, and never came back to clean.
Unusual for the experience I expect at a CFA.
It was busy... Monday, lunchtime. 30 Dec 2024.

Atmosphere: 2

Food: 5

Service: 3

Chadilac

Awesome food every time! Staff is awesome!

Atmosphere: 5

Food: 5

Service: 5

Jeffrey Ayers

Nice people, customer service was outstanding! The food was good & hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Sandwich and Waffle Fries

Alexander Neiford

This is a great location in a really nice area. Friendly staff and the food is good as always. I would recommend this location even above others based on the ease of access and even friendlier than normal staff. This location gets 10/10. No complaints whatsoever.

Parking: Good location easy parking

Kid-friendliness: Very kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich with Fries

Sharmila Asaithambi

Multiple times, I ended up with missing items and had to turn around to get it. The food is good. I wish they could do well when crowded.

Atmosphere: 5

Food: 4

Service: 3

Erica McGee

The banana milkshake didn't taste like it did years ago

Atmosphere: 5

Food: 3

Service: 5

claudineia moreira

Properly trained employees! Excellent service!!
Restaurant always clean!

Atmosphere: 5

Food: 5

Service: 5

Bob Stacy

Chick-fil-A certainly knows how to train staff members. Everyone of them is tops in service, cleanliness, courtesy, etc. I eat my breakfast there every Saturday, and I think of no other restaurant, whether fast food or not, that can compare to Chick-fil-A. Your reply to a Thank You, "My pleasure," is certainly appreciated and so much better than "No problem." I tell all of my friends if they want a good experience, go to Chick-fil-A.

Atmosphere: 5

Food: 5

Service: 5

Sharon Henson

Fast and friendly service. Dinning room was clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich and Waffle Fries, Market Salad, Chicken Sandwich with Fries, Dr Pepper, Spicy Chicken Sandwich, Cobb Salad

Ohioguy

The food was good and the service was even better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Noodle Soup, Spicy Chicken Sandwich

Christian Rickert

No play place despite pictures.

Atmosphere: 1

Food: 5

Service: 4

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