Domino's Pizza
8215 Highland Pointe Dr, West Chester
(513) 777-1830
Recent Reviews
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This is the first time I order pizza from this location and I was disappointed. I ordered 5 large pizzas and none of them had the garlic crust seasoning, which is really the main reason why I always get pizza from Domino's over Papa John's and Costco. I'll probably give this location another try but if they forget the garlic crust seasoning again, I won't be back.
Atmosphere: 3
Food: 3
Service: 5
3rd time ordering a well done pan pizza from this location but it’s never cooked well done.
Delivery was horrible. Never walked up to the front door. Sat out front (on camera) and then just left. 1.5 hours to get 2 medium pizzas. Craziest delivery I have ever experienced.
Atmosphere: 1
Food: 3
Service: 1
I wish I can give this place zero star. Customer service is worst. I did the online order waiting almost 40 min . Worst dominos ever.
Service: 1
I walked over and had to wait outside at 11pm for my order when they don't close until 1am. I was motioned over to the drive through (on foot) which is incredibly dangerous. I was happy to sit on the lobby and wait, but apparently that isn't allowed.....?
Atmosphere: 1
Food: 5
Service: 1
Typically never have an issue with this store very nice and get my stuff constantly correct and tasting good.
today (8/1/25)when I ordered cheesey bread and they gave me whatever this is. Genuinely never been so disappointed
Atmosphere: 3
Food: 4
Service: 4
Better ingredients, better pizza! Papa Johns!!
Atmosphere: 1
Food: 1
Service: 1
Domino’s Pizza is the best pizza chain around. They have great pizza and service at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
I had immense cravings tonight and couldn't help myself and placed my order at 11:50pm (I know, I know terrible 😭) but the manager Lucas, took my order and was so kind and understanding! We arrived with my husband to pick it up and tipped. We're so grateful for his gesture to stay 16 mins after closing. God bless you Lucas and thank you for not spitting on our food. It was yummy!!! Great service!
Food: 5
Service: 5
Never received my order. Thanks for nothing Jennifer. I called immediately and the store is closed 20 minutes early despite hours saying 12am closing time. No refund option. What is wrong with you guys? Enjoy the tip and food I guess. Update 17 hours later - supervisor Sara said the delivery address was wrong. I have attached a photo with the address on google maps for reference, as well as delivery information from my confirmation email. Sara then tried telling me she will give me the refund “this time”. You guys screwed up, Sara. I had to spend way too much time to chase you down for a refund. 17 hours later and I get spoken to like it’s my fault. You closed up early and left me hanging with ZERO ACCOUNTABILITY. Put me off of ever wanting to go to dominos again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a pizza last night and didn't really expect much because it was after 10:00 when I ordered I ordered a large pizza special with chicken bacon ham onions green olives and pineapple my compliments was the best pizza!!!
Food: 5
Service: 5
Carry out order, a tad late however prepared well
Atmosphere: 3
Food: 5
Service: 5
This location was very good. Perfect food and great service!
Atmosphere: 5
Food: 5
Service: 5
Truly disappointing. Their baked sandwiches really looked good via the picture online so my husband ordered the Italien for him and I ordered the Chicken Bacon Ranch. Mine hardly had ANY chicken or bacon on it and was smaller than the picture showed. My husband was disappointed in his as well. We will not be ordering their baked sandwiches any more. Such a shame.
Pizza was really good. The salad was wilted and had to throw it away.
Atmosphere: 5
Food: 4
Service: 5
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