I know it a busy place but dam 5 workers and still 25-30 mins wait :( i just left late for work i feel bad but man either i get fire for begal or just stay hungry
Amber Harris
ZERO STARS!!! Bad employee- middle aged lady with blonde hair. Yelling I didn’t pay for 2 bottles of tea because I wanted half sweet, half unsweetened so I bought a bottle of both. Asked for a cup of ice, got a TINY coffee cup filled with ice. Wanted a bigger cup, refused to give me more ice and said they’re not allowed. Yelled at us about taking a coloring book set in front of the register across the whole store. This is wild behavior. I will never come here again. She needs to go. Would not make this right at all. Told her she had a bad attitude and it just got worse. Grabbed bag of food and left. She needs to be fired.
Scott Sizemore
Terrible service.
Atmosphere: 1
Food: 1
Service: 1
T
Bad employee's bad service
Atmosphere: 2
Food: 2
Service: 1
Emma Anderson
very slow drive thru and mediocre bagels. go to panera
Everett Toothaker
Absolutely horrendous. 4 $ for this bagel? You put basically no cream cheese on here. Both my $4 bagels were like this.
Atmosphere: 1
Food: 2
Service: 2
Her Hellness
The all-nighter breakfast sandwich is mine and my partners favorite. I just wish it wasn't so expensive for just the bagel sandwiches. For the 2 of us, just getting one sandwhich each and nothing else costs 15.78. I do recommend them for yummy bagels. Their drive thru is convient and the staff is always nice.
Atmosphere: 2
Food: 4
Service: 4
Bennie Stanton
Food is excellent! If you get there when they are very busy they shut down the drive-through which is a major draw/ service that we expect to use since it's a "drive-thru" service. The last time I was there, it took me an hour or more to get my order. This cause lunch at my sister's house to get postponed and one of my sisters stormed off back to her house. No one was happy about this. It would be expected that with such a long wait time, the person taking the order would let us know the guestimate time of food order to be filled. That seems like a reasonable expectation. One customer got a refund after waiting a half hour. I should have done the same. This lack of information is unacceptable.
Dietary restrictions: Google states that Einstein's Bagles has a gluten-free bagel called an eggale (egg gale) like a bagel made with egg. I asked for that item but the guy taking the orders had no clue as to what an eggale was. That was very sad.
Parking: Great access to the store from the parking lot.
Kid-friendliness: It's good for kids to sit at the table. No place for them to play but a spacious atmosphere.
Wheelchair accessibility: Open floor plan. Plenty of room to get in and wheel around.
Very disappointed paid for extra capers on the nova lox and after taking a bite realized there was only 8 on the whole thing.
Gina Currier
The people were nice but This place was filthy and took a full 30 min to get two sandwiches and a cold brew coffee. Definitely not worth the wait and not up to par with every other Einstein I’ve been in.
Nova Lox was made better in a busy Dallas Airport with a line to the counter. Bagel was never warmed, cream cheese sparse, & capers were missing! And CUT the sandwich like your other stores do!!
Brad Ward
Go here every Sunday and it’s gotten worse every week. Decided to try and order ahead and pick the food up today. Spent 30 minutes waiting in the lobby while people who walked in 10 minutes after us already received their food and left. Terribly managed
Atmosphere: 1
Food: 4
Service: 1
Zach Schork
This place is great! I like the Maplehouse Bagel sandwich it’s so good.
Whoever it is that was responsible for making my egg and cheddar cheese bagel at noon on 9/24/2024 I would like to thank you personally because it was amazing. The young man that is in the drive thru window I would also like to say thank you because you were very pleasant and a little kindness goes a long way and it is appreciated. Honestly I have been thru here quite a few times and its always a great experience. Awesome job!
Atmosphere: 5
Food: 5
Service: 5
Evie Farmer
Rude lady working drive thru. Probably a manager otherwise I can’t see how she would’ve kept this job for so long.
I know it a busy place but dam 5 workers and still 25-30 mins wait :( i just left late for work i feel bad but man either i get fire for begal or just stay hungry
ZERO STARS!!! Bad employee- middle aged lady with blonde hair.
Yelling I didn’t pay for 2 bottles of tea because I wanted half sweet, half unsweetened so I bought a bottle of both. Asked for a cup of ice, got a TINY coffee cup filled with ice. Wanted a bigger cup, refused to give me more ice and said they’re not allowed. Yelled at us about taking a coloring book set in front of the register across the whole store. This is wild behavior. I will never come here again. She needs to go. Would not make this right at all. Told her she had a bad attitude and it just got worse. Grabbed bag of food and left. She needs to be fired.
Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Bad employee's bad service
Atmosphere: 2
Food: 2
Service: 1
very slow drive thru and mediocre bagels. go to panera
Absolutely horrendous. 4 $ for this bagel? You put basically no cream cheese on here. Both my $4 bagels were like this.
Atmosphere: 1
Food: 2
Service: 2
The all-nighter breakfast sandwich is mine and my partners favorite. I just wish it wasn't so expensive for just the bagel sandwiches. For the 2 of us, just getting one sandwhich each and nothing else costs 15.78. I do recommend them for yummy bagels. Their drive thru is convient and the staff is always nice.
Atmosphere: 2
Food: 4
Service: 4
Food is excellent!
If you get there when they are very busy they shut down the drive-through which is a major draw/ service that we expect to use since it's a "drive-thru" service.
The last time I was there, it took me an hour or more to get my order. This cause lunch at my sister's house to get postponed and one of my sisters stormed off back to her house. No one was happy about this. It would be expected that with such a long wait time, the person taking the order would let us know the guestimate time of food order to be filled. That seems like a reasonable expectation. One customer got a refund after waiting a half hour. I should have done the same. This lack of information is unacceptable.
Dietary restrictions: Google states that Einstein's Bagles has a gluten-free bagel called an eggale (egg gale) like a bagel made with egg. I asked for that item but the guy taking the orders had no clue as to what an eggale was. That was very sad.
Parking: Great access to the store from the parking lot.
Kid-friendliness: It's good for kids to sit at the table. No place for them to play but a spacious atmosphere.
Wheelchair accessibility: Open floor plan. Plenty of room to get in and wheel around.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich, Texas Brisket Sandwich, Bacon Avocado & Tomato Breakfast Egg White Sandwich
Very disappointed paid for extra capers on the nova lox and after taking a bite realized there was only 8 on the whole thing.
The people were nice but This place was filthy and took a full 30 min to get two sandwiches and a cold brew coffee. Definitely not worth the wait and not up to par with every other Einstein I’ve been in.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Nova Lox was made better in a busy Dallas Airport with a line to the counter. Bagel was never warmed, cream cheese sparse, & capers were missing! And CUT the sandwich like your other stores do!!
Go here every Sunday and it’s gotten worse every week. Decided to try and order ahead and pick the food up today. Spent 30 minutes waiting in the lobby while people who walked in 10 minutes after us already received their food and left. Terribly managed
Atmosphere: 1
Food: 4
Service: 1
This place is great! I like the Maplehouse Bagel sandwich it’s so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Cheese Bagel, Breakfast Sandwich, Avocado Toast, Sandwich, Single Bagel
Whoever it is that was responsible for making my egg and cheddar cheese bagel at noon on 9/24/2024 I would like to thank you personally because it was amazing. The young man that is in the drive thru window I would also like to say thank you because you were very pleasant and a little kindness goes a long way and it is appreciated.
Honestly I have been thru here quite a few times and its always a great experience. Awesome job!
Atmosphere: 5
Food: 5
Service: 5
Rude lady working drive thru. Probably a manager otherwise I can’t see how she would’ve kept this job for so long.
Atmosphere: 2
Food: 5
Service: 1
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