Don't treat or pay employees well enough. Processed meats in sandwiches are most unhealthy foods you can eat. You may also have a heart attack with how much Mayo that is slabbed onto the sandwiches! Find healthy real food elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Jeff Burke
Ordered a 30 piece catering box. I called the day before and talked to some guy with near zero communications skills but he eventually got my question answered - yes they prefer a day's notice. Pulled up to the drive thru the next day at the agreed time and the order was ready - but they said it was too big for the drive thru window. I'm handicapped and I wasn't going inside as they requested. They said pull ahead and voila - they handed me the order thru the window that 60 seconds prior wouldn't accommodate such activity. Had I not resisted they would have had me come inside for no reason whatsoever. Or maybe they do it to laugh at the folks who they convince to respond to their nonsense.
Atmosphere: 1
Food: 4
Service: 1
nerissa mcintosh
I order a Lettuce wrap I have a gluten allergy. I went to pick it up because they told me it would b a hour for delivery. When I got it it had bread on it o called the man was rude put Logan on the phone. Logan told me I could get another that day but I was unable to go pick it up. I ask if I could Monday he said to call him he would arrange it. I called Monday they said Logan was not there and I proceeded to tell them the facts he said he was the owner and because of my attitude I would not have my order remade and he was marking under my phone number not to serve. I called corporate it is franchised not privately own. So the guy would not give me his name!!! I suggest noone order from this store. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Alexxa S.
Kerrie the boy who answers the phone was rude and hung up on me after I called looking for my order 1 hr later. He said it was delivered to the apartment and went to dismiss miss me but I live in a home. I told cherry this. He then hung up on me. Hopefully I get a refund so I don't have to go to the store and deal with this horrible customer service any further. Do better and run peoples addresses by them before just delivering food all Willy nilly.
Richard P.
So much for freaky fast delivery. I pre ordered 2 hours early. When their tracker told me it was out for delivery I finally got it 45 minutes later and they are literally 2 minutes down the road. Unfortunately I was unable to eat my $21 worth of food because by the time I got it my lunch break was over in like 10 minutes. Thanks Jimmy John's, the next I decide to spend $21 for lunch it won't be with you. I even prepaid a 25% tip.
Larry Williams
Tried the spicy wrap It was
Atmosphere: 4
Food: 5
Service: 5
Carina Vickers
Your man at the drive thru window is the rudest individual ever. I come at least once a week to get a sandwich and he is rude every single time. . Today was the icing on the cake I tried to order pasta salad and they didn’t have it yet . He told me to read the sign, well the sign is all the way down by the ground and is not visible from your car window. I tried to explain that to the rude man and he bit my head off again!!! Might want to move him from the window and maybe out the front door
Atmosphere: 1
Food: 5
Service: 1
Jim S.
Disappointing. Ordered a Caesar chicken wrap and it was all lettuce with little chicken. Not worth the almost $10 they charge for it.
JP Perdomo
Came in at 4 on Monday, didn't have to wait. Ordered the Pepe and had it in my hands in under a minute. Sandwich was as good as ever. First time eating JJ in over 7 years.
Went to buy a sandwich 4 minutes before close. The door was open. A lady informed me that they were closed despite this and the hours posted online.I guess you aren't interested in making money. I won't be back to ever check if you are open.
Service: 1
Shannon O'Keefe
My boyfriend wanted a caprese pesto change the meats and the employee said "you can't do that" and " I have no button for that?" I said another jimmy John's does and I knew there might be an up charge but was willing to pay. He just looked at me and went ahead with it.Then while waiting I was at the counter looking at the mayo, mustard, etc. The employee said" could you back up" I have never been treated so poorly at a jimmy John's before. What happen to pleasing the customer and making thier experience happy? So sad about a close jimmy John's ???
Atmosphere: 2
Food: 5
Service: 1
Melissa Caudill
Freaky fast, courteous service when I picked up my delicious sub in the drive thru Friday ?
Rikaiya M.
i just wanted to say this was my first time trying this place & it was a delivery. the food was sooo freaking good i loved it & everything was so fresh perfectly exactly how i wanted it! i will be back i love it!!
Don't treat or pay employees well enough. Processed meats in sandwiches are most unhealthy foods you can eat. You may also have a heart attack with how much Mayo that is slabbed onto the sandwiches! Find healthy real food elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Ordered a 30 piece catering box. I called the day before and talked to some guy with near zero communications skills but he eventually got my question answered - yes they prefer a day's notice. Pulled up to the drive thru the next day at the agreed time and the order was ready - but they said it was too big for the drive thru window. I'm handicapped and I wasn't going inside as they requested. They said pull ahead and voila - they handed me the order thru the window that 60 seconds prior wouldn't accommodate such activity. Had I not resisted they would have had me come inside for no reason whatsoever. Or maybe they do it to laugh at the folks who they convince to respond to their nonsense.
Atmosphere: 1
Food: 4
Service: 1
I order a Lettuce wrap I have a gluten allergy. I went to pick it up because they told me it would b a hour for delivery. When I got it it had bread on it o called the man was rude put Logan on the phone. Logan told me I could get another that day but I was unable to go pick it up. I ask if I could Monday he said to call him he would arrange it. I called Monday they said Logan was not there and I proceeded to tell them the facts he said he was the owner and because of my attitude I would not have my order remade and he was marking under my phone number not to serve. I called corporate it is franchised not privately own. So the guy would not give me his name!!! I suggest noone order from this store. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Kerrie the boy who answers the phone was rude and hung up on me after I called looking for my order 1 hr later. He said it was delivered to the apartment and went to dismiss miss me but I live in a home. I told cherry this. He then hung up on me. Hopefully I get a refund so I don't have to go to the store and deal with this horrible customer service any further. Do better and run peoples addresses by them before just delivering food all Willy nilly.
So much for freaky fast delivery. I pre ordered 2 hours early. When their tracker told me it was out for delivery I finally got it 45 minutes later and they are literally 2 minutes down the road. Unfortunately I was unable to eat my $21 worth of food because by the time I got it my lunch break was over in like 10 minutes. Thanks Jimmy John's, the next I decide to spend $21 for lunch it won't be with you. I even prepaid a 25% tip.
Tried the spicy wrap It was
Atmosphere: 4
Food: 5
Service: 5
Your man at the drive thru window is the rudest individual ever. I come at least once a week to get a sandwich and he is rude every single time. . Today was the icing on the cake I tried to order pasta salad and they didn’t have it yet . He told me to read the sign, well the sign is all the way down by the ground and is not visible from your car window. I tried to explain that to the rude man and he bit my head off again!!! Might want to move him from the window and maybe out the front door
Atmosphere: 1
Food: 5
Service: 1
Disappointing. Ordered a Caesar chicken wrap and it was all lettuce with little chicken. Not worth the almost $10 they charge for it.
Came in at 4 on Monday, didn't have to wait. Ordered the Pepe and had it in my hands in under a minute. Sandwich was as good as ever. First time eating JJ in over 7 years.
Atmosphere: 4
Food: 5
Service: 5
I'm happy that delivery is back on the weekends!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went to buy a sandwich 4 minutes before close. The door was open. A lady informed me that they were closed despite this and the hours posted online.I guess you aren't interested in making money. I won't be back to ever check if you are open.
Service: 1
My boyfriend wanted a caprese pesto change the meats and the employee said "you can't do that" and " I have no button for that?" I said another jimmy John's does and I knew there might be an up charge but was willing to pay. He just looked at me and went ahead with it.Then while waiting I was at the counter looking at the mayo, mustard, etc. The employee said" could you back up" I have never been treated so poorly at a jimmy John's before. What happen to pleasing the customer and making thier experience happy? So sad about a close jimmy John's ???
Atmosphere: 2
Food: 5
Service: 1
Freaky fast, courteous service when I picked up my delicious sub in the drive thru Friday ?
i just wanted to say this was my first time trying this place & it was a delivery. the food was sooo freaking good i loved it & everything was so fresh perfectly exactly how i wanted it! i will be back i love it!!
Charged me twice and wouldn’t refund my money.