My review is about the cake order process. We were told that we could get a customized cake in 4 days but when I reached out to baker, she refused to do the design stating it was time consuming. Usually bakers come up with alternative solutions to help the customers but the baker was not accommodating and wasn’t helpful. My only request was to make the buttercream less sweet and she denied it. She was clearly not interested in taking the order and told me to go to a different store. I am paying 60-80$ for a cake, I expect that to be made according to my needs. I feel bad that I wasted my time trying to get a cake from them based on the google reviews. My experience was disappointing!
Atmosphere: 3
Food: 3
Service: 1
Rajashalini Natarajan
We ordered my daughter’s first birthday cake from here, and it was excellent. The cake looked exactly how we had envisioned it. It was the highlight of the party, and all our guests loved it. The person who took our order worked with us patiently, discussed our preferences, and guided us through the entire process. Her customer service was outstanding. Highly recommend this store to anyone.
Atmosphere: 5
Food: 5
Service: 5
Larry Mackzum
Everything is Delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes and Macaroons, Biscoff NY-Style Cookie
Autumn C
Went for the first time as you came highly recommended from my coworkers Wow! I love macarons and have had them from a couple places locally and yours is the best and the price and size is great as well. Will for sure be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes and Macaroons
Pam Schroer
We had a great experience with Lulu’s! We got to meet the owner and she was very kind, professional, and helpful. The prices are a bit more reasonable than other places and I liked their design options better. Their cakes and cupcakes are amazing!! We got so many compliments on the flavor of the cake. It was perfect for our wedding! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Bri J
Absolutely in love with this bakery! The staff, the service, the delicious Vanilla Birthday cake I was able to pick up last minute that was readily available, and my Carrot Cake Cupcake I took to go; all amazing! And Becky who worked Friday 10/17/25 is a gem! Must visit!
Atmosphere: 5
Food: 5
Service: 5
Sara Dirr
The nicest and most talented people! Thank you for helping to make this stunning cake for my sister's rehearsal dinner, it was exactly what she wanted! And for being so quick to respond on any question I had. 100% going to be going to Lulu's time and time again!
Atmosphere: 5
Food: 5
Service: 5
Anna Greve
I only wanted 1 gender reveal cupcake and a few regular and wasn’t sure if I’d find a place to do such a small custom order. But Lulu’s delivered! The cupcakes were absolutely delicious and looked beautiful.
Atmosphere: 5
Food: 5
Service: 5
Nazra Morgan
Two years in a row and they never disappoint! The cake was made with so much care and it tastes just as amazing. Thank you for making my son’s birthday extra sweet!
We ordered our wedding cake from here and it was the best cake we ever had! We ordered chocolate cake with dulce de leche filling. The cake was just for the 2 of us but everyone commented on how beautiful it was!
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Wedding Cake
Michelle Robinette
We ordered cakes, cupcakes, cookies, and macarons for our wedding, and everything was beautiful and delicious! We had so many compliments and people were SO impressed with the freshness of the brushed macarons. We will definitely be back!
Mitchell Lopez
Do NOT make a reservation if you're only coming for dessert. Big mistake. The little people came into town for a rare treat, but the $100 cake and coffee excursion wasn't the pleasant event we were hoping for. They do NOT need you.
Atmosphere: 1
Food: 1
Service: 1
Tom Gottlieb
We ordered two anniversary cakes and they turned out great. Very good tasting, really nice looking, and lots of favorable comments from our guests.... Very friendly service too..
Chrissy
I ordered a 6” custom Lord of the Rings themed cake for my husbands birthday. I sent a few pictures to be used as inspiration and Lulus absolutely understood the assignment. This cake is amazing. I was so blown away by it when I picked it up. With a smaller order/cake size I wasn’t expecting a ton of detail due to the smaller order/size but I feel like they put just as much effort into this cake as they would with a 3 tiered wedding cake. I have never been to the bakery before so i wasn’t sure what to expect with the flavors. I got white cake with lemon filling and this is quite literally one of the best cakes I’ve ever tasted. Again all of my expectations were exceeded. The details on every decoration (hello the one ring to rule them all right on top WITH the elvish writing??) not to mention the fact that the decorator was a huge fan themselves and added a few lord of the rings puns to post it notes on the side of the box. If I could rate this 20/5 stars I would. I will definitely be returning to this place next time I need another speciality cake.
Best bakery in all of Ohio ❤️
My review is about the cake order process. We were told that we could get a customized cake in 4 days but when I reached out to baker, she refused to do the design stating it was time consuming. Usually bakers come up with alternative solutions to help the customers but the baker was not accommodating and wasn’t helpful. My only request was to make the buttercream less sweet and she denied it. She was clearly not interested in taking the order and told me to go to a different store. I am paying 60-80$ for a cake, I expect that to be made according to my needs. I feel bad that I wasted my time trying to get a cake from them based on the google reviews. My experience was disappointing!
Atmosphere: 3
Food: 3
Service: 1
We ordered my daughter’s first birthday cake from here, and it was excellent. The cake looked exactly how we had envisioned it. It was the highlight of the party, and all our guests loved it. The person who took our order worked with us patiently, discussed our preferences, and guided us through the entire process. Her customer service was outstanding. Highly recommend this store to anyone.
Atmosphere: 5
Food: 5
Service: 5
Everything is Delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes and Macaroons, Biscoff NY-Style Cookie
Went for the first time as you came highly recommended from my coworkers Wow! I love macarons and have had them from a couple places locally and yours is the best and the price and size is great as well. Will for sure be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes and Macaroons
We had a great experience with Lulu’s! We got to meet the owner and she was very kind, professional, and helpful. The prices are a bit more reasonable than other places and I liked their design options better. Their cakes and cupcakes are amazing!! We got so many compliments on the flavor of the cake. It was perfect for our wedding! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely in love with this bakery! The staff, the service, the delicious Vanilla Birthday cake I was able to pick up last minute that was readily available, and my Carrot Cake Cupcake I took to go; all amazing! And Becky who worked Friday 10/17/25 is a gem! Must visit!
Atmosphere: 5
Food: 5
Service: 5
The nicest and most talented people! Thank you for helping to make this stunning cake for my sister's rehearsal dinner, it was exactly what she wanted! And for being so quick to respond on any question I had. 100% going to be going to Lulu's time and time again!
Atmosphere: 5
Food: 5
Service: 5
I only wanted 1 gender reveal cupcake and a few regular and wasn’t sure if I’d find a place to do such a small custom order. But Lulu’s delivered! The cupcakes were absolutely delicious and looked beautiful.
Atmosphere: 5
Food: 5
Service: 5
Two years in a row and they never disappoint! The cake was made with so much care and it tastes just as amazing. Thank you for making my son’s birthday extra sweet!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Restaurantji Recommends
We ordered our wedding cake from here and it was the best cake we ever had! We ordered chocolate cake with dulce de leche filling. The cake was just for the 2 of us but everyone commented on how beautiful it was!
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Wedding Cake
We ordered cakes, cupcakes, cookies, and macarons for our wedding, and everything was beautiful and delicious! We had so many compliments and people were SO impressed with the freshness of the brushed macarons. We will definitely be back!
Do NOT make a reservation if you're only coming for dessert. Big mistake. The little people came into town for a rare treat, but the $100 cake and coffee excursion wasn't the pleasant event we were hoping for. They do NOT need you.
Atmosphere: 1
Food: 1
Service: 1
We ordered two anniversary cakes and they turned out great. Very good tasting, really nice looking, and lots of favorable comments from our guests.... Very friendly service too..
I ordered a 6” custom Lord of the Rings themed cake for my husbands birthday. I sent a few pictures to be used as inspiration and Lulus absolutely understood the assignment. This cake is amazing. I was so blown away by it when I picked it up. With a smaller order/cake size I wasn’t expecting a ton of detail due to the smaller order/size but I feel like they put just as much effort into this cake as they would with a 3 tiered wedding cake.
I have never been to the bakery before so i wasn’t sure what to expect with the flavors. I got white cake with lemon filling and this is quite literally one of the best cakes I’ve ever tasted.
Again all of my expectations were exceeded. The details on every decoration (hello the one ring to rule them all right on top WITH the elvish writing??) not to mention the fact that the decorator was a huge fan themselves and added a few lord of the rings puns to post it notes on the side of the box. If I could rate this 20/5 stars I would. I will definitely be returning to this place next time I need another speciality cake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Wedding Cake, Gender Reveal Cake
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