McDonald's

9142 Cincinnati Columbus Rd, West Chester
(513) 285-1630

Recent Reviews

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Jenifer Johnson

Horrible employees horrible guest services will not be back

Atmosphere: 1

Food: 1

Service: 1

tom glass

Only giving one star because I can’t rate it lower. This location takes the “fast” out of fast food. I quit going to this location long ago and drive to one further from my house. However, today I just ordered off Door Dash and wasn’t paying attention to where I was ordering from and it defaulted to the closest location. My poor Dasher was waiting for my order for 20 minutes. It took 20 minutes for them to make a Big Mac meal.

Food: 1

Service: 1

Sarah Oliver

My son works here and today he tried to pick up his paycheck and was told that they lost them and he would have to wait until Friday now to have his check very unprofessional and I am contacting corporate immediately and to top it off they can’t get a simple order right to save their lives

Atmosphere: 1

Food: 1

Service: 1

John Gruber

Disappointed that you don't have sugar free syrup for pancakes.

Atmosphere: 4

Food: 4

Service: 4

Matt Pierson

We order food and when we went up to the window to pay we were told the grills were off and they weren't gonna make our food. Then they had the audacity to offer food they had already pre made

Service: 1

Stephen Mason

Excellent customer service

Corey Freeman

Been in this drive thru for easy 20 minutes

Karrie O

It's really a small task to be nice. The workers here were so pleasant and enjoyed their job. Enlightening

Paul Wright

I don't always eat fast food, but when I do this McDonald's location will be high up on my list! The restaurant has been revamped since I last visited years ago. It is pretty clean, modern, updated inside and outside, now even has an electronic ordering station. Stay on top of this progress my friends!

David Deteah

Service by the drive-through is faster than the one inside

Mikayla Skalley

Had a small mixup at night with my order and came back the next morning bc I was running behind for work so I couldn’t handle it that night, the gm fixed my messup order and was so kind to us she understood the frustration as I had went to work that night without lunch bc everything is closed by my work, she made sure we were all fed that morning and was so sincere about everything we also go there about 3 times a week and always have a very pleasant breakfast. Better during the mornings but still a very good McDonald’s overall

Larry Williams

Friendly service

Roger Clark

Many years ago it did not matter which McDonald's you went to. The Big Macs were always awesome, hot, menu board presentable even like the picture. The biggest thing people love the most was their french fries and that alone I think gave them the best reputation. But like I said that was many years ago. Until today! Today I stopped at the McDonald's in Pisgah Ohio and got a Big Mac meal and this was like no other I have had for those many many years. The Big Mac bun was hot the pickles were fresh and not hot, just the right amount of sauce, the burgers even or cooked right not burnt and they were juicy. If that wasn't enough, the fries were very fresh and hot, crispy, and you might want to sit down for this... They were even salted!! I couldn't believe it. I will definitely be going out of the way just to eat at this one. The good old days :-)

Jason Barker

Tried to order inside and was told drive thru only an credit card only. Mc Donald's just flat out sucks.

Michael Fazekas

SO SLOW! Food and prices are as expected. Service is always extremely slow. Avoid if possible.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: French Fries

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